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Umbrella DNS Security Advantage

Cisco Systems, Inc.

Reviews from AWS customer

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67 reviews
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    John J. B.

Fastest ROI we've ever seen!

  • November 10, 2018
  • Review provided by G2

What do you like best about the product?
For customers using central DHCP management, the Umbrella deployment is as simply as deploying an on-prem VA (or more) and redirecting your DHCP clients to the Umbrella VAs. That, plus a few settings in the cloud portal to define your internal domains, and you're good to go! This deployment took a grand total of 3 days, and actually would have taken less had we not had a few sites that were still doing DHCP on the local router. Additionally, this product gives us so much more visibility than we had before, and the OpenDNS connectors that we had to install on our DC DNS servers allow us to even attribute traffic to specific users without having to cross reference with other systems.
What do you dislike about the product?
So far we honestly don't have any complaints.
What problems is the product solving and how is that benefiting you?
We have closed the gap between our larger offices that do have firewalls for web filtering, and our smaller offices that used to have to rely on Cloud Website Security installed on each endpoint for filtering. Now it doesn't matter where we have a firewall. We still have a layer of web filtering for each and every device on our entire network. Adding ACLs to prevent DNS circumvention have made this a very robust and seamless product.
Recommendations to others considering the product:
Ask your Cisco rep for a POC and I guarantee you'll be amazed at how simple this is to set up.


    Higher Education

Cisco Umbrella

  • November 01, 2018
  • Review provided by G2

What do you like best about the product?
Intelligent blocking of internet traffic and reporting allows us to control what is moving in and out of our network and who is making the attempt, allowing us to correct any problems
What do you dislike about the product?
It was a little complex to set up initially, but works well once policies are in place
What problems is the product solving and how is that benefiting you?
Prevents access to unauthorized content, potentially hazardous sites and command and control traffic through our internet connection
Recommendations to others considering the product:
Get it. Now. Don't wait


    Marcos R.

The definitely Cloud DNS filter

  • September 29, 2018
  • Review provided by G2

What do you like best about the product?
Cisco Umbrella cloud service is too easy to deploy
What do you dislike about the product?
Nothing, I think that Cisco Umbrella is the perfect Cloud DNS filter service
What problems is the product solving and how is that benefiting you?
We had to deploy a guest WiFi service with a filtered web service where our guests can connect safety to internet, and we could not to configure anything in their machines


    Information Technology and Services

Simple and Effective

  • August 06, 2018
  • Review provided by G2

What do you like best about the product?
As an MSP Open DNS Umbrella offers a single portal to manage all your OpenDNS customers. The policy builder is simple and easy to use, and the basic implementation of the system can be done (including the deployment of VAs and AD connectors) within an hour.

PSA integration and deployment from an RMM also makes deployment of this product very painless.
What do you dislike about the product?
With the MSP version AD integration is only possible with the use of a virtual appliance for the AD connector to talk to. This restricts the deployment to smaller or purely cloud based customers.
What problems is the product solving and how is that benefiting you?
We currently Open DNS Umbrella for providing a comprehensve DNS level security for customers who do not require a content filtering platform.

We also have a number of customers who work and offer services to vulnerable children and adults. Open DNS allows our customer to provide a safe and secure environment for their service users.


    Ryan M K.

The first layer of security

  • July 30, 2018
  • Review provided by G2

What do you like best about the product?
I've used Cisco Umbrella/OpenDNS at my current and previous employer. In the multi-layer security of my systems, this is first and foremost at the top. It stops malware attacks, phishing, etc.
What do you dislike about the product?
There's not much to dislike. A feature that would be helpful is alerting when something gets blocked (like command & control or phishing).
What problems is the product solving and how is that benefiting you?
Security and piece of mind. Knowing many of our security issues can be solved by securing the DNS Lookup that Umbrella does is great.
Recommendations to others considering the product:
You can't go wrong here.


    Lourdes F.

security tool

  • July 27, 2018
  • Review provided by G2

What do you like best about the product?
it is not necessary to install it, it runs from the cloud, it can be used from any location. web filtering can be done by whitelist and blacklist.
What do you dislike about the product?
the graphical interface is not very user-friendly for me. the dropdown menus are somewhat uncomfortable. sometimes it loads a bit slowly when expanding the menus.
What problems is the product solving and how is that benefiting you?
Avoid connections to insecure websites and filter content. Reports of connections from any user that is needed can be obtained.
Recommendations to others considering the product:
danip_@hotmail.com


    Andrew L.

Umbrella is Total DNS Security

  • July 25, 2018
  • Review provided by G2

What do you like best about the product?
All traffic is routed through the Umbrella servers. I noticed an immediate increase in speed and time to first byte from websites. Everything loads much quicker, with images located on CDN's even loading faster.
What do you dislike about the product?
The service fee - but in this case the small fee is far worth the saved time. There is a small need for an "admin" who knows how to setup and maintain users, but nothing heavy.
What problems is the product solving and how is that benefiting you?
Phishing attack attempts, viruses, user error (typo correction), log creation for accountability. We block certain sites that are known attack sites or out of country to prevent 'what if' scenarios.
Recommendations to others considering the product:
Try with and without the client enabled, compare ping times, time to first byte and general loading times of websites. There is a clear difference.


    Jessica R.

Great as a first time user learning and teaching about DNS management

  • July 14, 2018
  • Review provided by G2

What do you like best about the product?
I appreciated the simple way I could whitelist and blacklist different sites for young users at the public library
What do you dislike about the product?
It is not easy to install, especially not for those with limited computer literacy
What problems is the product solving and how is that benefiting you?
I was able to help librarians block children's games which were infecting computers with malware files


    Education Management

Quick and incredibly simple

  • July 14, 2018
  • Review provided by G2

What do you like best about the product?
Quick and easy
Product sits alongside existing security software and is instinctive and easy to use
What do you dislike about the product?
Nothing to dislike, a great simple product with numerous benefits
What problems is the product solving and how is that benefiting you?
It’s very simple, minimal set up and maintenance, increases security and if needed anonymity online


    Mark F.

Great free tool for controlling your home network

  • July 14, 2018
  • Review provided by G2

What do you like best about the product?
I like the content filtering capabilities as well as the web interface. I also like hosting my own personal website, and having the ability to set my own DNS, means avoiding the need to update settings when my provider made changes.
What do you dislike about the product?
The free version requires some advanced DNS knowledge which could be confusing for the average user.
What problems is the product solving and how is that benefiting you?
Hosting my own private website, and saving money on hosting fees.
Recommendations to others considering the product:
It has a robust set of parental controls and content filtering options for parents looking to have a bit more control over their children’s internet usage.