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Umbrella DNS Security Advantage

Cisco Systems, Inc. | 1

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External reviews

243 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Jason M.

Solid DNS filtering

  • January 31, 2019
  • Review provided by G2

What do you like best about the product?
One of the best features is the ease of use. The whole setup was fairly easy to get going. They have very detailed documentation that helped as well.
What do you dislike about the product?
Sometimes we have had some issues getting in touch with support. The time zone difference seems to put our responses in the middle of the night. Thankfully we haven't had many issues that needed support assistance.
What problems is the product solving and how is that benefiting you?
We are able to effectively control the web traffic that we allow for our customers. We have been able to limit the amount of inappropriate content that minors are able to access at schools with this product.


    Samuel P.

Free trial before you start paying it

  • January 30, 2019
  • Review verified by G2

What do you like best about the product?
The 14 days of testing that give to prove well how is the platform as it is handled and know more about them was what encouraged me to continue with them paying the monthly payment, I realized how good it is in both security and support .

I wanted to know how it worked but I was afraid that if I did not like it I had paid for something that was not going to make it necessary for that reason when I saw that they gave 14 free trial days I acquired it without thinking.
What do you dislike about the product?
I block applications because they seem risky and I prefer to block them but sometimes I do not know why they are unlocked and when I'm working is that I realize the applications I had blocked are no longer the same, this happened when I rebooted the system and I can not wait always if they are or not the applications that block, I think you will contact me with support to help me in my problem.
What problems is the product solving and how is that benefiting you?
for the company it was very difficult to protect the network but with cisco umbrella it has been a new security stage to prevent the loss of important information.


    Daniel C.

first security gate on the internet

  • January 29, 2019
  • Review verified by G2

What do you like best about the product?
The power to prohibit applications in the cloud that saturate the security equipment with malware attacks and ransomware made the access control of broadband with secure internet gateway (SIG), with this the system is fast and free of any cyber attack that they want to do the thieves of computer data.
What do you dislike about the product?
The application is very difficult to understand, has many menus that I could not understand with the passing of the days was learning more of the application but has a very ugly appearance that does not make you want to investigate and know how to use it well until I need it .
What problems is the product solving and how is that benefiting you?
benefit made by umbrella is the protection of data from cyber thieves that you can have the peace of mind that is all safe or that warns of any malware entry.


    Roger R.

Security and privacy on the same platform

  • January 29, 2019
  • Review verified by G2

What do you like best about the product?
Since we were open DNS we used this, to protect the network since the employees were connected to a page that always had viruses and that was not part of the work, it was detected that they were entering pages unwanted by the company.

Since then Umbrella has been the solution to block pages that should not enter and the security of the entire network.
What do you dislike about the product?
I really can not think of something bad that has happened to us in the company because of cisco umbrella everything has been good, I do not have to complain because any question I have I send ticket to the support and they immediately solve it.
What problems is the product solving and how is that benefiting you?
The power to block pages that should not be used in the work is the problem solved because the employees in their free time entered pages with malware and this affected the computer and the internal network of the company


    James D.

Cisco Umbrella protects the entire network

  • January 29, 2019
  • Review verified by G2

What do you like best about the product?
Cisco Umbrella is a great platform that protects the entire network of the company, prevents and acts against the malware it detects.

It is very light, it does not affect the system at all, it does not slow it down or something like that, it makes the network safe and you feel at ease when working because you know that nothing bad will affect the system.
What do you dislike about the product?
The support is pessimistic when I need help and I get in touch with them they are slow to respond, apart from being given an answer to something they do not ask.

They should train the support more because Cisco Umbrella is very good but the bad thing is the support that sometimes has no idea how to fix the problem I request.
What problems is the product solving and how is that benefiting you?
I feel safe and calm that no malware will be in my system and it will give me some important file or slow down my computer is the biggest benefit I have since using Cisco Umbrella.


    Gilbert W.

all devices can have security

  • January 27, 2019
  • Review verified by G2

What do you like best about the product?
It is a very easy to use software that can be used on the computer, tablet, cell phone is very good because it protects all these devices that are very important.

The possibility of ponder this software in other devices apart from the reader is the best thing that they invented and thought not only the computer fills with malware the other devices also and nobody thinks about it as if they were not part of the work as well.
What do you dislike about the product?
Initially when I started with DNS, it was difficult for me to know how it worked and everything I had about menus did not understand anything because the appearance of the page is very basic, which makes it lose and does not understand how the function really is.
What problems is the product solving and how is that benefiting you?
Having cell phones free of malware is to be sure that some of the information of the company will not be filtered and will be safe on the person who speaks.


    Willie B.

Security, trust and privacy

  • January 27, 2019
  • Review verified by G2

What do you like best about the product?
I use too much information in the cloud and that is why Umbrella with its intelligent function of detecting malicious viruses in some file is of great importance for my work that takes care of me and I am confident that it will not be damaged.

Umbrella has been my great ally when it comes to saving and having all the information in a safe place without fear of something happening
What do you dislike about the product?
I really can not complain about Umbrella I feel that everything is fine and that every time the platform improves for security welfare, I do not have bad to say of Umbrella only good comments from me
What problems is the product solving and how is that benefiting you?
In the past every day that came to work and turned on my computer was very stressful to see how they got messages that I had a virus because we had a very basic program against this and it was more what slowed down the computer than what really made


    Andrew D.

One of the best options for safety

  • January 27, 2019
  • Review verified by G2

What do you like best about the product?
The security to navigate is definitely one of your best tools, with Umbrella I can feel the security of not entering a virus that damages my information.
What do you dislike about the product?
There is not much that I dislike of Umbrella, but without I think that they could improve a couple of things in terms of the configuration since sometimes it is somewhat confusing.
What problems is the product solving and how is that benefiting you?
Umbrella protects our files and important information from a computer virus or a general failure, since we use Umbrella we can feel more secure when working because we know that nothing bad will happen.
Recommendations to others considering the product:
If you want a good security system, you should definitely try Umbrella, it does not matter if you have a small or large company, with Umbrella you can feel more security and more freedom without worrying about system failures.


    Robert E.

Protecting the company's system is the most important

  • January 27, 2019
  • Review verified by G2

What do you like best about the product?
It is good to have this program to protect the system of the company to prevent malware that damages or affects in some moment the work carried out.

We can surf the internet without fear of something trying to damage or enter the system because Cisco Umbrella notifies us once if it detects any threat.
What do you dislike about the product?
There are some times that Cisco Umbrella warns that it stopped and stops working so it's time to deactivate it and activate it again. I do not know if it will be an activation problem from the beginning that we are configuring badly.
What problems is the product solving and how is that benefiting you?
Having the peace of mind that the internal network and the computer is free of viruses is the most wonderful thing that can happen and not thinking about what could cause the damage of any of these viruses.


    Tirajara R.

Appropriate security for the company

  • January 26, 2019
  • Review verified by G2

What do you like best about the product?
The security filter that you have for the content of the web pages is super good because many times the viruses enter by this means when entering pages that are surely reliable for one but when you realize it was not reliable at all.

It has helped me a lot because I've noticed that many pages that I used to frequent was that they had viruses and they filled the computer with viruses.
What do you dislike about the product?
Having to pay an additional value for having fast and effective telephone support does not seem to be so since that should be included in the package that one buys and should not be separately since if one buys you will always have doubts and will need support that responds quickly and accurately as it deserves the client in that case we were the ones we bought and although if they respond to normal support takes a bit.
What problems is the product solving and how is that benefiting you?
Since Cisco Umbrella DNS is used, computers do not have viruses every now and then as it used to be to format them to eliminate the viruses produced by entered pages.