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Umbrella DNS Security Advantage

Cisco Systems, Inc. | 1

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External reviews

243 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    George John W.

Umbrellas, the best in security at a fair cost.

  • January 13, 2019
  • Review verified by G2

What do you like best about the product?
Cisco umbrella protects the whole network. While you can have an agent installed on machines to provide more protection abilities and filtering, you more than likely have IoT devices on your network and you want to make sure those aren't working with bad actors.
Umbrella is lightweight and the geniuses behind it are constantly finding ways to thwart evildoers.
When we initially put in umbrella we were spending over 40 hours per month on fighting crypto viruses and that dropped to 20 hours for the next 12 months. It has paid for itself easily.
What do you dislike about the product?
Every once in a while it conflicts with an app and we need to turn it off to troubleshoot, see it working again, then create a ticket to get support to resolve the issue.
What problems is the product solving and how is that benefiting you?
We are an MSP with 7000 endpoints that we support. Umbrella is not optional for our clients. While antivirus is required, it serves as a checkbox. Umbrella is what does all of the heavy lifting for us on the antimalware side of things.
Recommendations to others considering the product:
The number of times Umbrella has prevented crypto from entering an environment is countless. If crypto gets into a desktop, it doesn't let it communicate with the bad actor's server and notifies us in Connect Wise that a computer needs to be cleaned of a virus.
We can take a look at our antivirus suite and see that maybe a dozen items are blocked in a month. Looking at the umbrella, there are literally millions of bad data points that are being rejected.

So I recommend this software over any other.


    Verified User in Information Technology and Services

Excellent protection in your website page

  • January 13, 2019
  • Review verified by G2

What do you like best about the product?
The quality and the variety of configuration options. This tool is incredible for protect and use a fast DNS.
What do you dislike about the product?
A few steps more to explain better the initial configuration could be good
What problems is the product solving and how is that benefiting you?
Redirections, to blocking some spam and for obtain a better velocity.


    daniels f.

open dns surprise with such quality tools and incredible service

  • January 13, 2019
  • Review provided by G2

What do you like best about the product?
My experience has been very rewarding. I believe that open dns meets all the professional standards that a company needs, it is fast and of great quality for professional management, it is also easy to use and guarantees an incredible service. this tool is essential to connect both employees and users of the company, I highly recommend the use of this tool will provide professionalism to your company
What do you dislike about the product?
Actually, we continue to implement this work tool and we have not found any complication in its use, the whole service is incredible and I give a great recommendation when using it, the connection provided by open dns is excellent, without a doubt a quality service
What problems is the product solving and how is that benefiting you?
open dns has allowed us to advance and scale towards the professional in an easy way with tools that have optimized 100% our support systems and communication with our clients every day that we like to offer quality and with open dns we always have the best connection and All the communication that a professional company must have besides giving us the necessary security to link our servers and systems is very rewarding to have such a powerful tool in our benefit.
Recommendations to others considering the product:
I recommend totally open dns is a powerful security system for our servers, it helps us with many useful tools to interlace the communication and navigation systems and to optimize our work in a safe and very efficient way. Without a doubt, it is a tool that a professional company should to have


    Verified User in Capital Markets

OpenDNS Web Filtering is amazing!

  • January 13, 2019
  • Review provided by G2

What do you like best about the product?
Umbrella is what does all of the heavy lifting for us on the antimalware side of things. It helps us meet certain filtering requirements required to pass audit and obtain certification. The IT team primarily implements this across the company .

Umbrella is lightweight and the geniuses behind it are constantly finding ways to thwart evildoers.
What do you dislike about the product?
very once in a while it conflicts with an app and we need to turn it off to troubleshoot, see it working again, then create a ticket to get support to resolve the issue.
What problems is the product solving and how is that benefiting you?
Cisco umbrella protects the whole network. While you can have an agent installed on machines to provide more protection abilities and filtering, you more than likely have IoT devices on your network and you want to make sure those aren't working with bad actors.
Recommendations to others considering the product:
Easy to configure networks to monitor
Easy to configure policies and settings


    James Ernest T.

Cisco Umbrella keeps you protected

  • January 13, 2019
  • Review verified by G2

What do you like best about the product?
- Dashboard is easy to use to identify any issues
- Easy to configure networks to monitor
- Easy to configure policies and settings
What do you dislike about the product?
A little more insight as to what the virtual umbrella appliance is doing
A little more granular in content filtering or a better explanation of what is in each category
Easier log management - max of 30 days held in Cisco-managed S3 storage
What problems is the product solving and how is that benefiting you?
Cisco Umbrella is used across our whole organization to protect the network from malicious web traffic that might be due to malware, crypto mining, command and control, phishing or other sources. With the virtual umbrella appliances connected to our AD, we can identify the computers that might be infected, but stopped from talking to the outside, and get them cleaned quickly. It's an important layer of DNS security.

We selected Cisco Umbrella while they were still OpenDNS. It was a solution to filter internet content in the residence halls. The capabilities that have been added are tremendous. We really don't use the content filtering aspects as much, as the students can just turn off their wifi and use their cellular plans to get to anything they want. The primary use of Umbrella is protecting our users from the malicious sites that are out there.
Recommendations to others considering the product:
Cisco Umbrella provides insight as to what users are browsing that is unknown to them, like harmful ads, malware infected websites, phishing sites, etc. We can then help educate and train users what to be on the lookout for and improve our first line of defense—our users. We don't use the service as a tool to catch our users, but to train, educate and protect them from the bad actors that lurk on the web.


    Louis H.

Interesting experience

  • January 12, 2019
  • Review verified by G2

What do you like best about the product?
I highly recommend this company because it does very well its work and helps to improve the work of others
What do you dislike about the product?
I have no complaints about this company, But it can improve on your customer service
What problems is the product solving and how is that benefiting you?
To conclude I would like to say that this program is highly recommended because it is very useful and easy to use. Besides you have excellent customer service


    Information Technology and Services

Experience with OpenDNS

  • January 12, 2019
  • Review verified by G2

What do you like best about the product?
I like using Cisco Umbrella OpenDNS as it has a lot of options to use to monitor network activities and reports. It also has a clean interface and navigation is not too difficult. The system also has a lot of functionality.
What do you dislike about the product?
The only thing that I really dislike about using Umbrella is that there are so many options it can get confusing when initially using the program. Because of this I'm still getting used to the system although I have not been using it for that long.
What problems is the product solving and how is that benefiting you?
Open DNS Umbrella is allowing our company to easily monitor our network and provides a strong level of security that is hard to find anywhere else.


    Rory D.

Open DNS Umbrella Is A Quick & Easy Win

  • January 12, 2019
  • Review verified by G2

What do you like best about the product?
A very well thought out system for filtering web traffic. Easy to build a configuration, and a clean dashboard to see and manage the whole product. Setup is very intuitive for anyone who has used products of this type before.
What do you dislike about the product?
There does not seem to be a way to bulk edit destination lists once they are created or imported.
What problems is the product solving and how is that benefiting you?
We can now feel safe because our data and information are completely safe.
Recommendations to others considering the product:
It works best if you are trying to block a certian site from your metwork.


    Medical Practice

good experience

  • January 12, 2019
  • Review provided by G2

What do you like best about the product?
I have used the product both at home and at work to protect connections in both places, the experience has seemed very satisfactory, it is certainly a good product and I would recommend it. It works very well and its user-friendliness makes it very affordable.
What do you dislike about the product?
I do not see any inconvenience to the product because as I have been using it every time I have needed it, it has helped me pleasantly. As I said, I would recommend it to almost all my colleagues because it is easy to use. I do not see anything negative
What problems is the product solving and how is that benefiting you?
several connection problems


    Thomas A.

Cisco Umbrella is great

  • January 12, 2019
  • Review verified by G2

What do you like best about the product?
Smart Internet traffic blocking and reporting enables us to control what is happening in and out of our network and who is trying to solve any problems.
What do you dislike about the product?
Configuration with in-house DNS servers and firewalls are a bit tricky, but not too bad if you know what you're doing.
What problems is the product solving and how is that benefiting you?
End user protection on corporate networks as well as non-corporate. We saw a dramatic reduction in spam and emails trying to link to users.
Recommendations to others considering the product:
Great business solution for information protection and external threats