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Umbrella DNS Security Advantage

Cisco Systems, Inc. | 1

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External reviews

243 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Rachel F.

Cisco Umbrella is fine

  • June 19, 2018
  • Review provided by G2

What do you like best about the product?
Its user friendly - there aren't a lot of wires and hookups and have to push this button etc etc.
What do you dislike about the product?
Quality is pretty low - ive never had crystal clear anything, and graphics and design aren't anything to write home about
What problems is the product solving and how is that benefiting you?
There are some employees who don't work in the office, so when having a creative group meeting it's nice to have everyone "there" in some way. It's so much easier than trying to plan something on the phone or in email individually, getting rid of that back and fourth
Recommendations to others considering the product:
easy to use, great for fast communication with team and employees


    Information Technology and Services

DNS security

  • June 13, 2018
  • Review verified by G2

What do you like best about the product?
Prior to using Cisco Umbrella we rarely monitored or had anything in place for DNS security. We have various Cisco Firewalls and have access lists in place to permit and deny traffic to various websites, but creating a ruleset for DNS is cumbersome and difficult to manage.
What do you dislike about the product?
In the beginning, it was a little daunting with all of the options available. The menu on the side expands to reveal countless configurable options, so when we signed up and got started it seemed like it was going to be difficult to configure and deploy. However, after reviewing some videos on setting it up and reading the documentation it was fairly easy to have ready to use.
What problems is the product solving and how is that benefiting you?
We are using Cisco Umbrella to solve our gap in DNS based security. We have next-generation firewalls in place that do provide some URL based monitoring and filtering, but they lack in giving us a big picture view of our DNS footprint. Cisco Umbrella provides other options not available in our next-generation firewalls and give us a better picture of our DNS security.
Recommendations to others considering the product:
Test it out and see if it helps you uncover gaps in your DNS security, it certainly helped bring some areas of interest in our organization!


    Computer & Network Security

Great Layer of Security for your network

  • May 15, 2018
  • Review verified by G2

What do you like best about the product?
Low weight client, you forget its there! Also for mobile users everywhere the device travels it must follow your DNS rules, you can filter categories and specific sites to be blocked no matter where they connect from. The on-site virtual appliances work great on-site and have never had an issue. What I like best is the cloud dashboard for configuring the product, very easy to use and very easy to integrate with AD to get actionable data.
What do you dislike about the product?
I cannot really think of anything I have ever disliked about this product to be honest, it does a great job and is a great layer for security. If anything remember you cannot rely solely on this tool, its just one of many layers all businesses should add on to their existing security packages. Sometimes AD info is not 100% free flowing but it could be issue on my end that has nothing to do with Umbrella product at all.
What problems is the product solving and how is that benefiting you?
Ability to block categories / urls of web traffic which even computers / devices must follow when they leave the building. Greater visibility into what people are doing outside of the building. I like the cloud component of this as well because as soon as I block something in the cloud management, its going to be blocked by all my devices in my building as well as every mobile device with the client loaded.
Recommendations to others considering the product:
Definitely try the trial out and see what your current products are missing that it blocks. It will prove its value on this alone out of the box. Also keep in mind DNS is the first thing used when anyone clicks a bad / malicious link. This can block it before anything ever even occurs at that level. For those wondering what if someone clicks a static IP link, this does intercept that as well, not just host based. Also the DNS traffic is 100% encrypted with this product. MY IPS product by default had issues on the firewall level because most things trying to hide encrypt the DNS traffic. Just be aware is all.


    Telecommunications

Useful for rapid Investigations

  • February 23, 2018
  • Review provided by G2

What do you like best about the product?
I used Cisco Umbrella during WannaCry Campaign to check if some of our customer were affected and block all the DNS requests on time. We also found several others indication of compromises that helped us to localize other infections on endpoints and correctly review our security policies
What do you dislike about the product?
1) Some customers are scared about using Cloud bases applications.
2) To extend visibility behind nat gateways is required to install a virtual appliance. I suggest to consider to integrate this feature in the Cisco Security solution in order to accelerate the adoption by Cisco Security customers.
What problems is the product solving and how is that benefiting you?
End user protection both on and off corporate network. The Off network protection is able to protect the endpoint wherever you are with very low bandwidth requirements (like remote locations or low performance mobile networks) and without obliging the user to connect via VPN in order to be protected by corporate rules.
Recommendations to others considering the product:
For an effective visibility consider to deploy on the whole company (HQ, Branches, Remote Workers) and to integrated it with SIEM in order to better investigate incident


    Jesus P.

Easy solution

  • January 25, 2018
  • Review verified by G2

What do you like best about the product?
It provides effective solutions to institutes, schools, universities, libraries and other learning centers, as far as internet is concerned. With your help, communication between different departments in a study center is more efficient. All connected through the network provided by this company.
What do you dislike about the product?
It has certain security problems that should be fixed. Another drawback that I find with this service is that when searching for a non-existent domain, it sends you to an OpenDNS search space, called OpenDNS Guide, this site shows search results as if the web domain really existed, when in fact it does not it's like that
What problems is the product solving and how is that benefiting you?
Connection between the different departments of the university, including the internal schools to this and the library. Facilitating communication between different workers and administrative staff.
Recommendations to others considering the product:
It is easy to use, easy to configure and manage. It is ideal for institutes, educational centers, libraries, schools and universities, as well as at home. This security improvement fixes certain problems present in previous versions.


    Ted J.

DNS on steroids

  • January 17, 2018
  • Review verified by G2

What do you like best about the product?
With the new appliances that are available for on-site deployment, being able to integrate with AD for increased granularity in metrics and visibility is superb. They also allow for split DNS processing for internal and external DNS queries which also further harden the DNS infrastructure from client workarounds.
What do you dislike about the product?
The initial deployment can be interesting as the permissions required for some of the agent/scripts is not something that may be in place already.
What problems is the product solving and how is that benefiting you?
Umbrella allows for the filtering on DNS queries to enhance security at a very base level -- allowing for lower workloads on IPS/firewalls in the organization.
Recommendations to others considering the product:
Just give it a try with a good partner, you will not regret it.


    Vince A.

Super easy security addition!

  • January 17, 2018
  • Review provided by G2

What do you like best about the product?
Umbrella when used in conjunction with the on site virtual machines is so fantastically simple to use, it makes deployment a breeze! Deploying the OVAs and pointing your clients to them is as easy as deploy, block and done! Anyone can do it.
What do you dislike about the product?
Generally speaking, Umbrella is a bit on the slow side to update clients with new security settings. While I do realize the time is also dependent on your own network speed, the push from the cloud dashboard to on prem would be a ton better, if you were able to manually set the sync instead of waiting for the time period.
What problems is the product solving and how is that benefiting you?
Clients tend to use the company network as their own personal home network, and with Umbrella, I can not only limit that, but block what I want to, when I want to. Productivity should rise when not all of the users can browse facebook and social media at work like they used to.
Recommendations to others considering the product:
Don't consider!!BUY!!


    Teresa G.

Open DNS Umbrella Review

  • January 17, 2018
  • Review provided by G2

What do you like best about the product?
Easy to install, great product. Backed by Cisco Threat Intel group Talos.
What do you dislike about the product?
The product is not the most user friendly and does take a little bit of training to get all the functionality.
What problems is the product solving and how is that benefiting you?
The malware protection alone slowed down the volume of calls received because of infected computers which has been a wonderful addition.


    Ho'omana Nathan H.

Great router-level security for home

  • January 17, 2018
  • Review provided by G2

What do you like best about the product?
It's free, relatively simple to set up (although maybe not for a less tech-savvy person), and does a very nice job speeding things up and protecting you from the big stuff. Support and documentation is brilliant.
What do you dislike about the product?
So far, nothing at all! Occasionally, I'm not able to log in, the "Logging you in" page just spins unless I close the browser and clear the cache.
What problems is the product solving and how is that benefiting you?
This has greatly sped up DNS resolution and protects our lab machines from phishing and other content problems.
Recommendations to others considering the product:
While their enterprise solution, Umbrella, might work better for bigger enterprise applications, this is a great starting point for protecting your users!


    Sabrina T.

Great option for a web or content filter

  • January 17, 2018
  • Review provided by G2

What do you like best about the product?
I like the ease of use best! I think it's super easy to get the hang of it
What do you dislike about the product?
I haven't noticed any issues or big problems that I would dislike.
What problems is the product solving and how is that benefiting you?
It's really just made the filtering process much easier and made the company and our clients feel secure.
Recommendations to others considering the product:
Give it a try and be sure to use all the features before making your final decision.