My main use cases for Red Hat Enterprise Linux (RHEL) are mostly development at first, and then after that, it's actually running full production loads on it.
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Strong security features and reliable performance increase deployment confidence
What is our primary use case?
What is most valuable?
One of the nice pain points that Red Hat Enterprise Linux (RHEL) addresses compared to other distributions is the polished applications within it.
Their repository tends to be more foolproof. The SELinux feature in RHEL is pretty strong.
SELinux is not something that I was ever using before in the open source community, and it was very confusing at first; however, after a while, it made sense why that layer exists. The SELinux feature and other features of RHEL benefit my company by allowing us to lock in the server more traditionally than we would be able to with special permissions.
It's about getting very granular versus just putting an umbrella on some things, and security-wise, it's very effective.
The security features of Red Hat Enterprise Linux (RHEL), including SELinux and its features, make it easier to be aware of compromises.
The Insights tool is very good at providing CVEs to alert us about vulnerabilities quickly. I can't quantify the impact in percentage terms since I haven't faced specific situations. However, the outlook compared to other distributions looks good.
What needs improvement?
To improve Red Hat Enterprise Linux (RHEL), it would be helpful to have a step-by-step process to make setup easier. Cockpit needs more features to manage complex tasks such as RAID configurations, as most of that is reserved for the command line.
For how long have I used the solution?
I have been using Red Hat Enterprise Linux (RHEL) for about a year and a half.
What do I think about the stability of the solution?
I find Red Hat Enterprise Linux (RHEL) to be super stable and super reliable.
What do I think about the scalability of the solution?
I have not scaled Red Hat Enterprise Linux (RHEL) outside of using templates and cloning features. I haven't scaled it out with OpenShift yet; it's something I want to explore, as I now understand what tools OpenShift can offer to scale out RHEL machines effectively.
How are customer service and support?
My experience with customer service and technical support for Red Hat Enterprise Linux (RHEL) is mixed. On a professional level, they are very responsive, which is part of the contract, but on a personal level, responses can take forever, and I often get pointed to community posts.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
We did not consider any other OS solutions while using Red Hat Enterprise Linux (RHEL), although there have been discussions about using Ubuntu. I don't think it will go that way because we are very satisfied with what RHEL offers overall.
What was our ROI?
The biggest return on investment with Red Hat Enterprise Linux (RHEL) is that every time I put an application or tool in there, it's going to work. I don't have to second-guess it or go back; I know it will be a polished application.
What's my experience with pricing, setup cost, and licensing?
Regarding the experience with pricing, setup costs, and licensing for Red Hat Enterprise Linux (RHEL), I would say it's beyond my pay grade. That said, it's not cheap at all. While it could always be cheaper, they provide substantial value for the money, and they consistently introduce new features that add value.
What other advice do I have?
I would rate Red Hat Enterprise Linux (RHEL) as a ten out of ten overall.
It's a great OS that has grown on me over time, and the more I use it, the more I understand its value and why it costs what it does.
RedHat is the industry standard
What do you like best about the product?
RedHat, for the most part, just works. If it needs to run, and it needs to run reliably, it's the only platform in the game, particularly in offline environments. I use it for both my workstations and servers, and it performs as needed in both use cases.
What do you dislike about the product?
Support for disconnected systems could improve. Much of RedHat documentation presumes internet access, and doesn't always have easy-to-find implementations for environments that do not have, and cannot have, internet access.
What problems is the product solving and how is that benefiting you?
RedHat provides a platform that can be reliably secured to DoD standards and, importantly, still work without too much fuss.
Rock solid!
What do you like best about the product?
Stable and secure while also providing great KB articles/solutions for common issues. Open Source and great community.
What do you dislike about the product?
I cant think of anything other than steep learning curve but that is for all Linux distributions.
What problems is the product solving and how is that benefiting you?
Allows us to provide a open Source stable solution for our developers to create great software.
RHEL Review
What do you like best about the product?
I have been using Red Hat since the days I purchased on CD. Very stable and great support through out the years.
What do you dislike about the product?
For RHEL I would like to see more new features. However I understand it is necessary for stability to not always use latest a greatest.
What problems is the product solving and how is that benefiting you?
ALlowing us to host security applications on a stable environment. We install, run, and patch. This helps to keep applications running with out much work.
Rhel Admin view
What do you like best about the product?
Stability, backporting of security updates.
What do you dislike about the product?
Graphical interface experience out of the box
What problems is the product solving and how is that benefiting you?
Support requirement
Distro with great support
What do you like best about the product?
The continuous updates and guarantees. Great support when issues pop up
What do you dislike about the product?
Sometimes behind the times with current tech stacks
What problems is the product solving and how is that benefiting you?
Biggest is stability. We need this.
RHEL User
What do you like best about the product?
Easy to use. Many application vendors support it. Reliable.
What do you dislike about the product?
Haven't found anything that I don't like yet
What problems is the product solving and how is that benefiting you?
using it to run jboss application that run insurance.
Environment is very customizable to my team's needs.
What do you like best about the product?
It's open source nature and the ability to modify as needed.
What do you dislike about the product?
Tends to be a lack of support in more consumer style uses such as games and mainstream apps.
What problems is the product solving and how is that benefiting you?
We use RHEL as an operating platform for our product.
Easy to deploy and maintain
What do you like best about the product?
I enjoy how easy the distribution is to install on various platforms, physical and virtual, and I appreciate the support from Red Hat, via knowledge base posts and direct ticket support. Red Hat is a great company with a great support team.
What do you dislike about the product?
Some of the licensing options can be confusing depending on your customer. E.g, private, defense, medical.
What problems is the product solving and how is that benefiting you?
Red Hat solves our problem of picking a unified operating system across multiple systems and customers. By using RHEL, we're able to hire support engineers with various backgrounds and use them to support multiple customers because RHEL offers a predictable and standard environment to work in.
Ensures security compliance and enables elastic growth with seamless scalability
What is our primary use case?
We use Red Hat Enterprise Linux (RHEL) to run our web servers and application servers, and in some cases database servers. It is our primary operating system, and the majority of our servers run Unix, especially Linux.
How has it helped my organization?
The virtualization in Red Hat Enterprise Linux (RHEL) benefits my company as the web servers and application servers allow us to grow and be elastic about our loads and costs.
What is most valuable?
Red Hat Enterprise Linux (RHEL) helps us solve everything, from security compliance to running the core infrastructure of the company.
My favorite feature of Red Hat Enterprise Linux (RHEL) is the virtualization.
I have been involved in Red Hat Enterprise Linux (RHEL) upgrades and migrations. We upgraded from version seven to nine recently, first from seven to eight, then to nine. Security requirements were a consideration when we were choosing Red Hat Enterprise Linux (RHEL) in the cloud.
The reason security was a consideration is that primarily we're dealing with the container section of Linux shops. The core of the OS cannot be touched or hacked, especially when it comes to financial transactions. When dealing with financial transactions, we need to keep certain aspects more secure, such as PCI compliance.
My team works directly with kernel patching on a monthly basis, and it's excellent; we always get the fixes for any vulnerabilities, which we have to keep up with based on the financial transactions. We need to keep up with the security patches.
Red Hat Enterprise Linux (RHEL) has helped to mitigate downtime and lower risks. While I don't have a specific number, Red Hat Enterprise Linux (RHEL) has definitely helped in being more stable than other operating systems. When we had other operating systems, we experienced a lot of general panic with infrastructures such as older HP-UX. Red Hat Enterprise Linux (RHEL) is definitely more stable than that.
What needs improvement?
Red Hat Enterprise Linux (RHEL) can be improved by making it lighter. By making it lighter, there should be versions for specific cases, for customers or images.
For how long have I used the solution?
I have been using Red Hat Enterprise Linux (RHEL) since 2003.
What do I think about the stability of the solution?
My experience with Red Hat Enterprise Linux (RHEL) in terms of stability and reliability is excellent.
What do I think about the scalability of the solution?
Red Hat Enterprise Linux (RHEL) scales with the growing needs of my company excellently, and that is one of the reasons we use it. We scale on a day-to-day basis using the virtualization, which allows us to add resources if we have a new client tomorrow.
Red Hat Enterprise Linux (RHEL) supports our hybrid cloud strategy as we have some legacy systems that we maintain both on-premise and elsewhere. We offer services that are not for the area where we work, which allows us to offer a better response to our clients that are further away, using Azure and different regions for them, so our Red Hat Enterprise server is closer to them instead of having it here.
How are customer service and support?
Every time we have to work on a case with customer service and technical support, the response is fast. Usually, I send the information, and they have something for me within hours, sometimes even minutes.
How would you rate customer service and support?
Positive
Which solution did I use previously and why did I switch?
We have considered other solutions while using Red Hat Enterprise Linux (RHEL). We have different kinds of operating systems for different clients or solutions, and while we still prefer Red Hat Enterprise Linux (RHEL), our goal is to standardize between AIX and IBM.
We use Windows, which is challenging. We have AIX, which we run within the IBM Z environment. AIX is good, however, the hardware is not optimal, and there's a license for the hardware that is especially used for databases such as Oracle, where you need to license a whole mainframe just to run it.
What was our ROI?
From a technical point of view, the biggest return on investment when using Red Hat Enterprise Linux (RHEL) for me is interoperability and the ability to automate a lot of the processes, from scratch to day-to-day basis.
What's my experience with pricing, setup cost, and licensing?
My experience with the pricing, setup costs, and licensing of Red Hat Enterprise Linux (RHEL) has been a journey. Licensing for on-premise was different; you have your license for the hardware you're using. When doing it for the cloud, it's more of a subscription-based system. It's been variable with different pricing; we still prefer the older way.
What other advice do I have?
On a scale of one to ten, I rate Red Hat Enterprise Linux (RHEL) a ten.
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