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Reviews from AWS customer

119 AWS reviews

External reviews

1,118 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Abdul K.

Linux for Enterprises

  • May 08, 2024
  • Review provided by G2

What do you like best about the product?
Support that an organization is backing up your Linux and workloads
What do you dislike about the product?
Pricing is a bit too high compared to other distributions like Ubuntu for example
What problems is the product solving and how is that benefiting you?
- Letting our SAP workloads run on an enterprise platform with professional support
- Providing a stable environment for enterprise applications like Kafka, Airflow, SAP, Azure DevOps, and many many more!


    reviewer2399268

Our applications and databases run fast and it enables us to do in-place upgrades

  • May 08, 2024
  • Review from a verified AWS customer

What is our primary use case?

Most of our infrastructure is made up of Linux servers. All of the apps that we have published are running on a Linux system. That is the main functionality.

I am responsible for Ansible for automation, and I am also responsible for our Satellite server, which is for patching and things like that. We use Red Hat Enterprise Linux a lot. We have 80% Red Hat Enterprise Linux and 20% Windows.

How has it helped my organization?

The benefits have been in terms of the speed and how the operating system does not interfere with apps that are running on it. That is the best aspect, at least from a business point of view. Databases run smoother, and so do the applications we have. There is no latency or issues like that.

We have a small number of servers up in the cloud in AWS, and then most of our servers are on-prem. We have a data server. Red Hat Enterprise Linux has made the deployment of servers smoother. We can do that pretty much with the click of a button, especially using AWS's platform.

For security and compliance, we have to be in sync with our security team. We cannot leave anything open. In Ansible, we have set up an actual configuration management playbook where it keeps all of our systems security compliant. It is really cool. Right now, we only have it working on our Dev and QA environments. We have not moved past that because we still have Chef. We are trying to get off of Chef completely. As of now, we are a hybrid. We have Chef and Ansible. Eventually, we will be completely Red Hat Ansible.

When it comes to keeping our organization agile, it is easy to decommission servers. Most of it is on VM, so we can just delete and then rebuild. If we accidentally delete a server, we can always bring it back because of backups and things like that. That is possible because of VMs. We do not have OpenShift, so I cannot say that Red Hat is the one that is keeping us agile.

What is most valuable?

The feature that I am enjoying right now is the actual LEAP program that they created for the actual in-place upgrades. I am upgrading from Red Hat Enterprise Linux 7 to Red Hat Enterprise Linux 8. We are in the process of that, so that is the best functionality right now. It never had that ability in the past. That addition has been an amazing aspect.

What needs improvement?

I am not too sure how it could be better. I have not yet used Red Hat Enterprise Linux 9, so I cannot say if there have been any changes or improvements. Honestly, I cannot see it getting any better. I like the way the operating system works now, and I do not really see any bad functionality with it.

The only thing I would say is getting rid of some aspects. That is the one part that a lot of admins probably get annoyed with. For example, we are now going to DNF from using YUM. At some point, YUM will be taken away completely, but right now, you can use both. There are those minor tweaks, and you just have to roll with the punches. Maybe it is just a better version of what was there prior. DNF is probably used at a simpler level, and it probably does not take up as much configuration and space as YUM. I am not sure exactly why they make those changes, but that is probably the only thing that is kind of annoying.

For how long have I used the solution?

In my current company, we recently switched from CentOS to Red Hat Enterprise Linux. We are also working with CentOS. It has been around three years with this company, but I have been using Red Hat Enterprise Linux a lot longer. I am a Linux admin and I have been using it since 2006 or 2007.

What do I think about the stability of the solution?

It is definitely stable. We never have any issues. Everyone wants to blame the patching or some change in the OS, but it is never that. It is always the other side.

What do I think about the scalability of the solution?

It has a lot of scalability. We have plans to increase its usage. We are in the process of getting off Oracle Linux, which is, again, another version of theirs, but we are going to be converting those over to Red Hat. All of our databases are going to be running on Red Hat.

How are customer service and support?

It is awesome. I just upgraded my Satellite server. I moved from Red Hat Enterprise Linux 7 to Red Hat Enterprise Linux 8 and then also upgraded to Satellite 6.14, which is almost the most recent version. I did that in the last month. Their support was awesome. I worked through what was said in the documentation on how to do the upgrade. I created my own spreadsheet for the upgrade and what I needed to do. I worked with their support. I had a meeting with them to check if it would work and if anything needs to be added or taken away. They worked with us that way. Their support is awesome.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

We had CentOS. It is still based on Red Hat.

We are just now starting to use Podman. We were using Docker, and we are now moving over to Podman, which is the Red Hat Enterprise Linux-specific version of containers. It has been an easy transition. We do not necessarily work with Podman. Application owners are the ones who want us to install it, and then they utilize it the way they want to.

How was the initial setup?

We have three data centers. We have a data center in the East in Pittsburgh, and then we have one in Arizona. We also have it in the cloud in AWS. Even there, there are two, so we have four data centers.

We do have a few Red Hat Enterprise Linux systems on the cloud. We are not sure if we are going into the cloud completely, but we do have some servers in the cloud. Our cloud provider is AWS. Our main app resides in the cloud. All the data, most of the data servers, and other applications are on prem.

I was involved in the deployment of Red Hat Enterprise Linux. We were the ones who converted it. It was very simple. Red Hat's technical person gave us the conversion script and tools. We just utilized that conversion script to switch from CentOS.

What about the implementation team?

We did not use a consultant or an integrator. Red Hat gave us the tools, and we did it.

What was our ROI?

I do not know what the impact is financially because I am not in that department. For compliance, it has been helpful. Especially the banks have to be compliant in terms of being patched and things like that. Red Hat has been beneficial.

The biggest return on investment has been the ease. I have been a Linux admin for many years. I have used Solaris, AIX, CentOS, etc. I have always liked Red Hat Enterprise Linux better. It is just a better OS.

What's my experience with pricing, setup cost, and licensing?

I do not know the overall cost, but I know that Red Hat is cheaper than Windows.

Which other solutions did I evaluate?

We did not evaluate any other solution. We were going to Red Hat Enterprise Linux.

What other advice do I have?

We just switched from open source, which was CentOS, to Red Hat. My advice is to stick with Red Hat only because with open source, you do not get the updates at the same time. The updates come later for vulnerabilities and things like that. I would not recommend open source for an organization. If you are at home, you can go ahead and easily use CentOS. It is free, so why not use it? For an organization, Red Hat Enterprise Linux is better.

Currently, we are not using Red Hat Insights the way they are meant to be used. We are planning to do so at some point in the future. Currently, we only use it as a tool to make sure that it keeps track of all of our servers, whether we delete or add servers. Red Hat Insights keeps track of that and lets us know what version it is and things like that, but we do not utilize Red Hat Insights the way they are meant to be. Red Hat Insights provides vulnerability alerts and targeted guidance, but we use Nexpose for vulnerability scanning.

Red Hat Enterprise Linux has not yet enabled us to centralize development. That is because of the way the company is structured. Everything is fragmented. We have a separate networking team. We have a separate Linux team and we have a separate software team. Getting something done and centralized is pretty much impossible at this point. Any small tweaks are like pulling teeth at this point. I do not know if that is going to change. Hopefully, it will. We are planning on moving to OpenShift. I am hoping that it will make everything more centralized and it will bring the company to a less fragmented spot.

I would rate Red Hat Enterprise Linux a ten out of ten.


    Higher Education

RHEL is critical for our operations in higher Ed. It is the premier enterprise Linux solution.

  • May 08, 2024
  • Review provided by G2

What do you like best about the product?
The vast service catologue from Red Hat puts RHEL at the top of the list for enterprise linux platforms. The seemless integration with products like satellite, AAP, and more make the ecosystem extremely robust for anyone running linux in the enterprise. The premier Red Hat support makes RHEL invaluable for IT teams of all sizes and enables quick implementation of new services and maintenance of existing services.
What do you dislike about the product?
The majority of my issues with RHEL are really due to the linux ecosystem as a whole rather than RHEL or its features. If I had to choose something I dislike, it would probably be the existing image builder/deployment models. I would love to see a fully customizable solution for building RHEL images for template deplyoment that don't have random restrictions placed on them like file system lock down and drive requirements.
What problems is the product solving and how is that benefiting you?
RHEL provides a light weight and easy to manage OS for all of our non-windows services. The biggest benefit is the enterprise support provided for the OS so we're not left completely on our own for supporting community distributions like CentOS, Alma, etc.


    Higher Education

RHEL - a sys ad perspective

  • May 08, 2024
  • Review provided by G2

What do you like best about the product?
I love that it integrates so well with all other RH products and that it has baked in security that is easy to configure. Ansible integrations save so much of my time.
What do you dislike about the product?
I can't really think of any downsides besides being locked inside the RHEL ecosystem. Maybe subscription manager is a pain from time to time.
What problems is the product solving and how is that benefiting you?
We maintain infrastructure and RHEL makes it really easy to handle said infrastructure. It integrates well with our other container orchestration tools and even microsoft tools.


    Higher Education

RHEL 2024 sys admin review

  • May 08, 2024
  • Review provided by G2

What do you like best about the product?
Ease of use with interoperability with MS domains and 3rd party MFA.
What do you dislike about the product?
Easier to build a new RHEL 9 server than it is to upgrade from RHEL 7 to 9 :)
What problems is the product solving and how is that benefiting you?
Helping us standardize on the same platform with great management tools.


    Andrew W.

Great experience

  • May 08, 2024
  • Review provided by G2

What do you like best about the product?
Ease of use. I like the ability to manage with satelite.
What do you dislike about the product?
Pricing model could be better. I would like to see improved hypervisor based licensing
What problems is the product solving and how is that benefiting you?
Standardizing on a single linux platform.


    Defense & Space

Stable, supported, powerful

  • May 08, 2024
  • Review provided by G2

What do you like best about the product?
Community driven using open standards derived from open source.
What do you dislike about the product?
not well recieved as desktop os in some offices
What problems is the product solving and how is that benefiting you?
architecture platform for enterprise capabilities


    Jesse C.

Red Hat since 1997

  • May 08, 2024
  • Review provided by G2

What do you like best about the product?
I like the support, speed of the platform, and that it is open source.
What do you dislike about the product?
Nothing at this point in time. It was easy to get started.
What problems is the product solving and how is that benefiting you?
Our operating system and Openshift.


    DavidPerez5

Along with easy patching upgrades it can be deployed quickly

  • May 08, 2024
  • Review from a verified AWS customer

What is our primary use case?

I use the solution to manage Atlassian applications. In our company, we initially deployed Atlassian applications on Red Hat Enterprise Linux (RHEL). For most of the products my company uses, we create Red Hat Enterprise Linux (RHEL)-based servers because we have Red Hat Satellite, so we just bring them up and make them supportive for us.

How has it helped my organization?

The most valuable benefit of the product for my organization revolves around standardization, which is why we have all the same types of machines and operating systems. It makes it very easy and familiar across the board. The tool is also very reliable.

My company does have a hybrid cloud environment. Running Red Hat Enterprise Linux (RHEL) as the foundation for the hybrid cloud deployment strangely impacted our operations. I think that when my company moved off from the tool's on-premises version for certain applications, we had to leave Red Hat Enterprise Linux (RHEL). Everything in my company is based on whatever AWS provides, specifically when Linux is on AWS, and I guess it negatively affected my company.

Red Hat Enterprise Linux (RHEL) has helped my company centralize developments because we know what we are going to use in the product, and so we don't have to make any decisions. Owing to the aforementioned area, I would say it offers a good standard.

In terms of the tool's built-in security features when it comes to risk reduction, business continuity, and maintaining compliance, I would say it is very easy to patch, which helps our company to keep it up to date and avoid all downfalls.

Speaking about the portability of applications and containers built on Red Hat Enterprise Linux (RHEL) to keep our organization agile, I would say that we don't tend to move that much with applications. The tool has helped to weave a path for an upgrade while creating a new application server, after which one can transfer it over. Considering the aforementioned details, the tool is portable. In short, whenever I try to use the product's portability feature, it does work.

What is most valuable?

The most valuable feature of the solution is that the upgrade in the patching area is really easy.

For how long have I used the solution?

I have been using Red Hat Enterprise Linux (RHEL) for ten years.

What do I think about the stability of the solution?

It is a stable solution.

What do I think about the scalability of the solution?

It is a scalable solution since it is easy to make changes in the tool.

If the product is deployed on an on-premises model, it will be deployed on Red Hat Enterprise Linux (RHEL) system.

How are customer service and support?

I haven't had a reason to use the support services of the product for a long time. I rate the technical support a ten out of ten.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

In the past, my company used CentOS for a while. There were some other products which were also used in my company. My company started to use Red Hat Enterprise Linux (RHEL) as it provided standardization, and we required something nice and uniform in nature.

How was the initial setup?

The product was already up and running when I joined the organization.

The solution is deployed on an on-premises model. If my company opts to have the product deployed on cloud, then we would opt for the cloud services offered by AWS.

What about the implementation team?

I am sure my company did not seek help from many integrators, resellers, or consultants to deploy the product.

What was our ROI?

The biggest ROI I experienced using the product stemmed from the fact that it was really fast to deploy right from the beginning when we were building our company's new systems. The product works fine.

What other advice do I have?

I would recommend Red Hat Enterprise Linux (RHEL)to a colleague who is looking at open-source cloud-based operating systems for Linux since it offers Red Hat Satellite, so everything is just so encapsulated and there in the tool.

I can't speak of whether the Red Hat portfolio has affected our total cost of ownership across our enterprise landscape since I don't know the cost.

I rate the tool a ten out of ten.


    Design

Redhat Linux Review

  • May 08, 2024
  • Review provided by G2

What do you like best about the product?
It is most used and automation is ease of use
What do you dislike about the product?
More cloud tools adoption and TF adoption
What problems is the product solving and how is that benefiting you?
Stratgically it is helping us to adopt quickly