mParticle
mParticleExternal reviews
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Easy to use
What do you like best about the product?
Visualizations are engaging for the user
What do you dislike about the product?
Sometimes hard to get to the detailed analytics easily
What problems is the product solving and how is that benefiting you?
Better understanding user behavior on our app
Indicative gives us great value
What do you like best about the product?
Indicative allows us to visualize our customer journey as they interact with our system. Whenever there's a concern or issue, I love the ability to be able to see what's going on with our customers and understanding how they interact with our system. Indicative delivers us actionable data, right at our fingertips.
What do you dislike about the product?
Indicate needs to improve its mobile experience. Sometimes I need answers on the go and while it works on mobile, the experience is not as smooth as web.
What problems is the product solving and how is that benefiting you?
Indicative gives us access to data that we can analyze. It helps us make quick decisions as well as flag any issues early on.
Better than Amplitude in many ways
What do you like best about the product?
The ability to send up to 1 billion events per month.
What do you dislike about the product?
I feel like it's missing a crucial feature: moving (= rolling) averages.
What problems is the product solving and how is that benefiting you?
We're monitoring most of our business metrics and events through Indicative. It helps us make meaningful decisions on what to prioritize.
Easy to use with a low barrier to entry
What do you like best about the product?
As someone who works on the backend, I don't deal directly with client-side analytics too much. However, whenever I need to look at something more analytics-focused, I can easily dip into indicative and generally find what I need without too much knowledge of the platform.
What do you dislike about the product?
I find the need to share certain views a lot, and sometimes the URL structure can be confusing in terms of which filters or attributes are or are not included in a particular view.
What problems is the product solving and how is that benefiting you?
We mostly use Indicative at work for client-side analytics -- tracking customer events on our mobile and web applications. We track certain events for people who browse our app, click around, view certain products, click further down the conversion funnel, make purchases, etc. and track the relationship between those events. The main benefit I have realized is to be able to visualize the trends of customers, where they drop off in the conversion funnel, and conversion rates at each step.
We have also used indicative to triage errors and measure which errors occur most frequently, in what contexts, and on which platforms.
We have also used indicative to triage errors and measure which errors occur most frequently, in what contexts, and on which platforms.
Recommendations to others considering the product:
Pay attention to which types of dashboards and graphs best visualize the data you are trying to study. When viewing a graph, pay attention to length of time when analyzing trends. Indicative makes it really easy to alter the timeline and zoom in / zoom out to gain more granular or more holistic data points.
The best funnel analysis tool I've used
What do you like best about the product?
The best feature is their funnel analysis. The optional path helps you analyze a user's journey across events which some would not necessarily know fall in the sequence. It helps you to find which is a better journey by analyzing the optional features in between.
What do you dislike about the product?
The ability to not open new tabs by clicking right. I believe I have got this habit as it's a universal habit while using a desktop or laptop to open things on new tab so that it doesn't hamper your current progress/work.
What problems is the product solving and how is that benefiting you?
Product analytics as well as user behaviour analysis. The timeline is good and broken into sessions. The did/did not function allows you to understand time difference between the ideal and the optimum time when a feature should be highlighted.
Recommendations to others considering the product:
It's a good alternative to most of the product analytics tools out there but the best in terms for Pricing.
Have been using this tool as a PM for almost a year now.
What do you like best about the product?
Able to easily see user flows when looking at opportunities in our user funnels.
What do you dislike about the product?
Not much at all. The tool fits my needs for what I use it for a daily basis.
What problems is the product solving and how is that benefiting you?
Able to quickly spot drop offs in customer funnels and also able to pull quick analytics on new features.
Quite good user behaviour analysis for a fair price
What do you like best about the product?
- fair price compared to alternatives
- ability to do multipath funnel analysis with great visualizations
- S3 integration, much better than using http requests
- ability to send scheduled reports
- ability to do multipath funnel analysis with great visualizations
- S3 integration, much better than using http requests
- ability to send scheduled reports
What do you dislike about the product?
- pathfinding analysis is not supported (i.e. what are the most common paths that user followed to reach event X)
- significance calculation for A/B tests not supported
- roles/permissions are not granular enough
- significance calculation for A/B tests not supported
- roles/permissions are not granular enough
What problems is the product solving and how is that benefiting you?
product analytics questions. Mostly funnel and adoption analysis. Also quite useful to analyze A/B test results.
Recommendations to others considering the product:
- a very powerful alternative to products like mixpanel/amplitude etc.
- I think it shouldn't be the only analytics tool but if you have a flexible tool (Looker, Tableau, etc) where you can handle basic reporting Indicative is a great supplement since it handles big event data easily (which is very tricky with SQL)
- I think it shouldn't be the only analytics tool but if you have a flexible tool (Looker, Tableau, etc) where you can handle basic reporting Indicative is a great supplement since it handles big event data easily (which is very tricky with SQL)
Userfriendly analytic tool
What do you like best about the product?
I really enjoy the segmentation and funnel tools which are quite useful for our enterprise. In terms of QA, our production team really enjoy the interface to test the features, product and releases of our new developments. It's a win-win for both our business team and our technical team.
What do you dislike about the product?
Some features useful for us are missing such as an alert when anomalies can be seen or selecting multiple options in the filters (we need to select each one because it is a varchar). I do understand that varchar shouldn't be considered as integers, but for versions of the application, this would be very much useful.
What problems is the product solving and how is that benefiting you?
We are testing the releases of our applications, but we also have numerous business cases to fill up.
Getting to data-driven answers fast
What do you like best about the product?
Indicative is really easy to use and allows people to give data-backed answers within minutes. Their support is also responsive and helpful.
What do you dislike about the product?
The moment a query gets more complicated, Indicative sometimes struggles to provide good answers.
What problems is the product solving and how is that benefiting you?
- Daily / Weekly usage metrics overviews
- Analysis of funnels
- Quick data answers to usage questions
- Analysis of funnels
- Quick data answers to usage questions
Great tool for knowing your customers
What do you like best about the product?
Multi Path Funneling as compared to other analytic tool, it is not possible to visualize this
What do you dislike about the product?
client version is inconsistent (race condition?) sometimes a latter event comes first
What problems is the product solving and how is that benefiting you?
web client side events not in proper order.
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