Took the pain out of SOC2
What do you like best about the product?
Knowledgable staff. Quick to respond online chat. Toolset is easy and intuitive to use. Our customer success manager, Victoria Chervinska is a pleasure to work with. Very friendly, relaxed and knows her stuff.
Working with Drata has made the process of obtaining SOC2 Type 1 (so far) almost pleasurable. Certainly made it more pleasant than I expected.
Working with Drata has made the process of obtaining SOC2 Type 1 (so far) almost pleasurable. Certainly made it more pleasant than I expected.
What do you dislike about the product?
There are a couple of quirks in the interface that I have communicated to Victoria that I think could use some help. I think the document risk assessment/remediation plan process could use more examples. This is a complex part of the compliance process and some of us need all the help we can get.
What problems is the product solving and how is that benefiting you?
SOC2 compliance. Enables us to bid on clients that we might not otherwise be able to