Truly exceptional Customer Success team
What do you like best about the product?
The Customer Success team has been fantastic. Our CS manager, Jordan Penn, has gone above and beyond on multiple occassions, he's knowledgeable, friendly and seems genuinely dedicated to ensuring I am able to use the software in the best way possible - it's the most impressed I've been by a CS manager uing any software.
The platform itself is clear and well organised. It's full of helpful tips on what means what and how we should be inputting information. Very easy to integrate with other tech, which helps ensure it is hassle free and hands off keeping on top of everything compliance related.
The platform itself is clear and well organised. It's full of helpful tips on what means what and how we should be inputting information. Very easy to integrate with other tech, which helps ensure it is hassle free and hands off keeping on top of everything compliance related.
What do you dislike about the product?
Very little to say in terms of dislikes.
What problems is the product solving and how is that benefiting you?
Helping simplify the process of preparing for an audit