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Best in class GRC automation tool with excellent customer service!

  • By Farjad F.
  • on 10/25/2023

What do you like best about the product?
Drata automates control monitoring and evidence collection, making audits much easier and faster! It also provides a useful dashboard with continuous updates about our security posture. Their customer service is very helpful and responsive. Our CSM (Tony Russo) has gone above and beyond to ensure we are getting the most out of the tool and making progress towards our audit readiness. I would highly recommend Drata for any organization looking to automate and level up their security, trust, and GRC functions.
What do you dislike about the product?
Nothing specific to Drata, but setting up integrations for all the SaaS tools we use does take quite a bit of time.
What problems is the product solving and how is that benefiting you?
Drata is solving several problems for us:
1. Continuous security compliance monitoring (which controls are passing/failing and why)
2. Policy implementation (standardized templates that are fully customizable)
3. Security awareness/HIPAA training (tracking which employees completed training)