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Such a helpful platform & great customer support!
What do you like best about the product?
The entire user experience of Drata is incredible. It's so easy to navigate. I began using it with no background or prior knowledge of SOC-2 / GDPR compliance, and using Drata has made it so much easier for me to learn and keep my company & employees compliant. It's so great to have all of our controls and evidence in one place for our auditor. On top of that, the customer support we receive is magnificent - the team is always helpful whenever I have questions.
What do you dislike about the product?
There's really not anything that comes to mind when I think of things that we have disliked. Any time that we have run into an issue or hit a bump in the road, we reach out to our contacts at Drata and they are very responsive and are able to find a solution quickly. We also have regular check in calls with our customer success rep & she gives us updates for things coming down the pipeline.
What problems is the product solving and how is that benefiting you?
Security & compliance for our full-time employees and contractors, as well as keeping our company compliant to SOC-2 and GDPR requirements. Drata has helped us through initial and continuous audit cycles.
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Makes an otherwise tedious and messy process very straightforward and efficient
What do you like best about the product?
As an end-user trying to help my company get SOC2 certified as quickly as possible, Drata was basically fool-proof.
What do you dislike about the product?
Nobody really likes compliance-related work. But they made it as stress-free as possible.
What problems is the product solving and how is that benefiting you?
We achieved our SOC2 certification in less than 3 months.
🎯Perfect solution for a fast growing startup
What do you like best about the product?
As a globally distributed startup in a hyper-growth stage, we needed a scalable solution that allows cross-collaboration across teams and makes it easy for multiple stakeholders to see a user-friendly version of SOC 2 readiness. Drata exceeded our expectations! Their transparent display of what evidence was obtained from the tech stack makes it possible to be very targeted in the ongoing management of our control environment. The Customer Success team is very responsive and attentive. Thought leadership shared by the Drata team via Linkedin is another excellent indicator of their dedication and client focus.
What do you dislike about the product?
The platform works great! We only had minor challenges because we use different policy management and training providers. Longer-term, it would be great to see data feeds from other policy management and training providers.
What problems is the product solving and how is that benefiting you?
Drata product will allow us to pass the SOC 2 audit successfully for the first time and every year after. Drata continues to add functionality to its platform, which gives us confidence that we can continue to grow with them beyond just SOC 2 framework.
If your company needs to meet compliance standards, you need Drata.
What do you like best about the product?
What isn't to like? Drata is quick to set up, especially with the assistance of your dedicated customer success person. It's easy to navigate and has an excellent interface to quickly assess your compliance controls. It integrates with the most modern technology stacks which make automated evidence collection a breeze.
What do you dislike about the product?
There honestly isn't much to dislike. If I were pressed to come up with something, I would like to see better filtering capabilities within the personnel section.
What problems is the product solving and how is that benefiting you?
Drata helps us to quickly gain a better understanding of which compliance controls are not meeting standards. It gives our auditors a simple portal where they can collect all the evidence they need with minimal interaction from our staff. Saving us time and money.
Recommendations to others considering the product:
As the title says, if your company needs to meet compliance standards, you need Drata.
Drata Feedback!
What do you like best about the product?
What I like most about drata is knowing my data and records are being protected by drata's program.
What do you dislike about the product?
What I dislike about drata, is some times I wonder if drata is looking through my private information
What problems is the product solving and how is that benefiting you?
The problems drata solves are mainly with customers. They believe their data will be protected by Us. Drata helps to confirm that thought.
Great onboarding experience and amazing customer success team!
What do you like best about the product?
Customer success team, User experience, Saves a lot of time.
What do you dislike about the product?
It would be good if Drata allowed to keep the track of access to Vendors. Let's say we use Hubspot, Drata could keep the database of who has access too it, then once we offboard employees.
What problems is the product solving and how is that benefiting you?
ISO 27001 certification
Highly Recommend Drata for simplifying Soc 2
What do you like best about the product?
I love the platform and the responsiveness of the entire Drata team. Queries are answered very promptly and thoroughly. Drata has made a very daunting process a much more manageable task. Ali McCormick is in charge of our account and is beyond helpful and professional. Ali understands the process so well and with her constant guidance, we are making great progress.
Drata is also very responsive to feedback and I witness constant the constant improvement of their already excellent platform.
Drata is also very responsive to feedback and I witness constant the constant improvement of their already excellent platform.
What do you dislike about the product?
There is very little to dislike about Drata. If I could suggest one improvement, I would recommend more flexibility and choice in the policies. Different types of companies require different types of policies, so more choice here would be great. At the moment there is only one template per policy - a choice of templates dependent on company type would be very helpful
What problems is the product solving and how is that benefiting you?
Drata is helping us become Soc2 Compliant
Review from Taktikal
What do you like best about the product?
Ease of use and accessibility. Clear and easy interface.
What do you dislike about the product?
Nothing so far. Drata is not something our employees need to interact with daily.
What problems is the product solving and how is that benefiting you?
Policy compliance and ensuring we are all up to date and secure.
We have had an excellent experience with Drata so far.
What do you like best about the product?
Ease of access.
Issue triage.
Excellent support and personnel. They listen and follow up. Especillay Raahsaan Fox our CSM
Easy integration
Issue triage.
Excellent support and personnel. They listen and follow up. Especillay Raahsaan Fox our CSM
Easy integration
What do you dislike about the product?
not being able to send individual emails out to users from Drata or batch emails to a group of users
What problems is the product solving and how is that benefiting you?
SOC 2 Related issues and security volunoribities
Perfect for getting your SOC2 for the first time - it just keeps getting better from there
What do you like best about the product?
Drata made getting our SOC2 simple and the team supporting us through the process made it even better. We were able to do our SOC2 in record time, with only one designated person from our team working on it. Whenever we have questions, Drata is so quick to respond and we feel like their team is truly in our corner.
What do you dislike about the product?
I honestly can't think of anything, it's hard to critique a product and team that made our experience so seamless.
What problems is the product solving and how is that benefiting you?
We are a very small team so it was important that our SOC2 process offered the necessary support so we could achieve our compliance goals. Drata did this, and more. Even after getting our SOC2 certification, having all our compliance policies in one place and ready to go was perfect in the case a customer asked for them. We didn't know much about compliance before and Drata is perfect for every expertise stage.
Recommendations to others considering the product:
We did a ton of research beforehand and found that this was simply the best product on the market. I'd definitely book a demo with them to see what they can do.
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