What do you like best about the product?

I can't speak enough about Arctic Wolf's importance to our security culture. With all of their tools inplace i truly get a full picture of what is going on in my organization. The MSA tool is excellent for educating my end users on real-life threats in the Cyber environment. I see who my problem people are within my buildings. The external and internal scans from Arctic Wolf give me insight into my weakest points. Arctic Wolf doesn't just tell you what is wrong but will also give remediations. It's tools you get and constant meetings with my concierge team to review the data they ingested and what steps I need to take to fix issues. There is a true passion within this company to help us IT professionals to be as safe as possible. I'm grateful to have found them and have them in my corner.

What do you dislike about the product?

MSA tool, I wish, allowed me to add and remove users. If you are out of the stone age and have your AD in the cloud then you are fine. Unfortunately onsite AD requires me to email a spreadsheet to support. But they are quick about the upload.

What problems is the product solving and how is that benefiting you?

Arctic Wolf is helping fulfill our new FTC guidelines by offering the MDR and MSA requirements. I'm receiving new sights into my security posture, and my end users are getting an excellent education on the security threats ahead.