Our e-commerce customers use Kong Enterprise.

Customers cannot use the public cloud because of regulations. Kong Enterprise can be used in any environment, like the Red Hat and Openshift environments. Kong Enterprise comes with some ready plug-ins, which is very good for the customers. Kong Enterprise supports hierarchy and redundancy.

Kong Enterprise has decided not to support the web portal feature anymore, but I think that feature should stay in the on-premises solution.

I have been using Kong Enterprise for four to five years.

I rate the solution ten out of ten for stability.

The solution's technical support is good and responsive.

Positive

The initial setup of the solution is very straightforward.

You can install Kong Enterprise in five minutes or half an hour. If the customer is ready for deployment with the Kubernetes or VMware environment, Kong Enterprise's installation is very easy.

The solution's scalability is very nice. Kong Enterprise is a key product in the market with good stability and high availability. Our customers can easily integrate their existing CICD pipelines with Kong Enterprise.

We chose Kong Enterprise because it is a software-based company, and latency and redundancy are very important for our client. Most of the other vendors use the old-school appliance-based solution. Kong Enterprise is very keen to apply the existing CI/CD pipeline. I would recommend Kong Enterprise to other users because of its scalability, security, and redundancy.

Overall, I rate Kong Enterprise ten out of ten.

Kong enterprise has significantly enhanced our ability to manage and secure our Microservices. Its most valuable feature is monitoring. 

The tool needs improvement in UX.

I have been using the product for six months. 

I rate the solution's stability an eight out of ten. 

I rate the tool's scalability an eight out of ten. My company has five to seven users. 

I have encountered communication issues. 

Neutral

I rate the tool's deployment a ten out of ten, and it took a few hours to complete. 

Kong Enterprise's pricing is reasonable for our company size. 

I rate the overall solution an eight out of ten. 

My company is a financial company involved in credit card processing. We use the solution for internal IT secure gateway. 

The tool's feature that I find most beneficial is rate limiting. In our usage, especially in the financial sector, we prioritize limiting API usage. This is crucial because we provide APIs to other companies and must ensure they adhere to their allocated usage limits. Without rate limiting, there's a risk of excessive usage, which could result in significant costs. 

The solution has improved our organization's performance. 

Kong Enterprise needs to improve its pricing, which starts at hundreds of thousands of dollars. Pricing should be based on API usage rather than monthly. It should improve its documentation as well. 

I have been using the product for six months. 

I rate the tool's stability a nine out of ten. 

The solution is horizontally scalable and very useful. My company has one customer for Kong Enterprise. I rate its scalability a ten out of ten. 

I haven't contacted technical support yet. 

The product is easy to deploy and gets completed in one hour.

Kong Enterprise is cheaper than Apigee. I rate its pricing as four out of ten. 

Kong Enterprise can connect with other tools easily. It has features like APIs and logging that programmers can use to link it up with different systems. I haven't used its integration features much, but I know its possibilities. I rate the tool an eight out of ten. 

We use the solution for managing microservices and in-built APIs.

Kong Enterprise has induced the API governance we need for our banking operations. It has increased the security and improved the gateway features such as rate limiting, throttling, and security.

The most valuable feature of Kong Enterprise is its capability to integrate with various security tools. For OAuth implementation, we connect it to the external OAuth providers. Some inbuilt out-of-the-box features of the solution, like API key generation and usage of client credentials, are also very good.

The technical support team's response time needs to be improved. Kong Enterprise should improve its resiliency when it comes to the active DR setup.

I have been using Kong Enterprise for more than six months.

Kong Enterprise is a stable solution.

I rate the solution an eight out of ten for stability.

Kong Enterprise has seamless scalability. Around 240 developers are working with the solution in our organization, and we are planning to increase our usage.

I rate the solution a nine out of ten for scalability.

The technical support team's response time needs to be improved. The support engineer's capability should be improved because we have to induct them often regarding the problem. A lot of data needs to be provided before they start looking into the problem.

Neutral

We previously used TIBCO and MuleSoft.

The solution’s initial setup was easy.

Since we are a financial institution, setting up and onboarding the solution took around one and a half months. It took some time to go through all the security and run through the different stakeholders.

Kong Enterprise's pricing is at par compared to the other technologies.

Before choosing Kong Enterprise, we evaluated Tyk. We chose Kong Enterprise because we felt it was more secure than Tyk.

Kong Enterprise is a gateway that we leverage. From an API security perspective, it has excellent features. We have used a couple of plugins, such as the OIDC plugin and rate-limiting plugin, for our APIs. Our experience with the plugins has been pretty good, and they solve the purpose of security. Since Kong Enterprise is just a gateway, the onboarding services were very seamless. I rate the solution five out of ten for integration.

Overall, I rate the solution a seven out of ten.

My company gave Kong Enterprise to only one company in the manufacturing sector, and now we are in talks with another manufacturing company.

Kong Enterprise is very useful, especially for IoT applications. Palo Alto Networks is also good for IoT applications. Kong Enterprise has a great licensing model. I am scanning capabilities, making it a good tool for infrastructures.

In comparison to Fortinet, Kong Enterprise fails to offer a huge number of ports in lower models of the solution. From an improvement perspective, the number of ports in lower models of the solution should be made available.

The GUI of the product is not very user-friendly, making it in areas where improvements are required. In Fortinet, the GUI allows users to deal directly with the configuration part.

The product's price is an area of concern where improvements are required.

I have experience with Kong Enterprise.

It is a stable solution. Stability-wise, I rate the solution a seven out of ten.

High-end models are available for large-scale businesses, but the same models are not available for small or medium-sized businesses.

The tool's scalability is good.

My company has around 300 to 500 users of the product.

The solution's technical support is good.

I have experience with SonicWall and Fortinet. I chose Kong Enterprise since it is better in areas like throughput. The tool is also not easily vulnerable and provides patch updates.

The product's initial setup phase was straightforward.

The deployment process was good. The product could be deployed in two to three hours.

Around seven to ten people, consisting of managers, engineers, managers, and developers, take care of the deployment and maintenance of the product.

The product can be deployed with the help of our company's in-house members.

There is a need to pay towards the licensing charges. My company also needs to make payments to use SD-WAN, which is usually an in-built feature in other products. In some areas, the functionalities are available free of charge.

In our organization's workflow, we use Kong Enterprise since it helps the research and development team to check for certain updates, send patches, and scan for viruses, making it a good product.

Kong Enterprise's plug-in systems have enhanced our company's API management solution since they allow users to generate reports easily. My company hasn't worked to a great extent with the API management part of the tool.

The full-fledged features of the product are only available in the high-end models. For small and medium-sized businesses, not many ports are available for use. In SonicWall, if you take one box with the full software subscription and get another box with no software subscription, it would still offer HA, but in Palo Alto Networks, both boxes have to be the same.

I recommended the product to those who plan to use it.

I rate the ability of Kong Enterprise to match our organizational demands in terms of performance and scalability at a seven to eight out of ten.

It is easy to integrate Kong Enterprise with existing systems and infrastructures.

The benefit of using the solution is that I feel my network is more secure.

I rate the overall tool a seven out of ten.

It serves as an API gateway and microservices management platform, facilitating the creation, deployment, and oversight of APIs and microservices. It serves as a solution for measuring requests, managing upstreams, and handling internal APIs within the bank.

It is an excellent tool for managing data. It boasts remarkable speed and stability, and these qualities, particularly the gateway's resilience, are standout features for me. The shared features are also commendable. One of the aspects I appreciate is the effective rate limiting, achieved through the use of the throttling plugin for our APIs. Additionally, the straightforward automated deployment process for the gateway makes it exceptionally easy for everyone on the team to adapt without complications.

I find that expressing information can be a bit challenging, especially for those who are new to installing email configs or using it for the first time. Understanding the configurations and knowing what needs to be done can be a bit difficult initially.

It is a crucial part of my daily workflow.

I encounter no issues with deployments, and it reliably performs its duties on a daily basis. It proves to be both resilient and stable.

It's scalable to your needs, and if you have the financial resources, you can scale it as much as you want.

Before adopting Kong, I utilized X-ray, which is another API gateway. I believe the strength of Kong lies in its agnostic nature. It allows deployment across various cloud environments, providing flexibility for implementation in any infrastructure. It is inherently cloud-native, enabling deployment and maintenance on platforms such as AWS, Azure, and Google Cloud. This sets it apart from other gateways that may not offer the same level of versatility.

The initial setup is relatively easy, but it requires a clear idea of your objectives.

When it comes to deployment, my team and I handle the entire process. We are responsible for managing all aspects of it. It is possible to deploy it within ten minutes in a cloud-native environment using our current CI process.

My advice is to approach it with careful consideration. While it is a powerful tool, gaining expertise is crucial. It's essential to try it out firsthand, build confidence that Kong aligns with your requirements, and recognize its reliability as a gateway. In my experience, it has proven to be a top choice. If you encounter challenges, I recommend visiting the website and delving into the documentation, as it often holds solutions for various scenarios. Overall, I would rate it eight out of ten.