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Reviews from AWS customer

3 AWS reviews

External reviews

278 reviews
from and

External reviews are not included in the AWS star rating for the product.


4-star reviews ( Show all reviews )

    Anshul A.

Developing a Product and Positioning It as a Future Market Leader

  • June 10, 2024
  • Review provided by G2

What do you like best about the product?
- High performance and scalability
- Modular plugin architecture
- Robust security features
- Compatibility with service mesh
- Extensive plugin ecosystem for data transformation
- User-friendly setup and operation
What do you dislike about the product?
Debugging and Troubleshooting Kong
Common Issues and Solutions
Debugging Tools and Techniques
Performance Issues
Community and Support
What problems is the product solving and how is that benefiting you?
- API Traffic Control
- Security Measures
- Flexibility and Customization
- Monitoring and Observability


    Akshay Kumar T.

Kong is best tool for future

  • June 10, 2024
  • Review provided by G2

What do you like best about the product?
1. API Managment
2. Routing
3. Custom plugin using Lua code
4. we can easily put authentication using JWT, Key auth and OPENID connect.
5. Best thing is that plugin precedences
6. We can easily public the kong service to the dev portal using API Product
7. we can easily inegrate with third party IDP
What do you dislike about the product?
1. Org specific Dev portal
2. Dev portal is not really mature
3. Documentation is not really good
4. API product rate limiting plugins are not avaibale
What problems is the product solving and how is that benefiting you?
1. Low Latency
2. We can monitize API using Dev portal
3. Easy to setup
4. Booming product
5. Easy to use


    Manan S.

Great and useful tool - kong

  • June 10, 2024
  • Review provided by G2

What do you like best about the product?
1. API Managment
2. Routing
3. Cutom plugin using Lua code
4. we can easily put authentication using JWT, Key auth and OPENID connect.
5. Best thing is that plugin precedences
6. Authorization using ACL plugin
7. We can easily public the kong service to the dev portal using API Product
8. New commers can easily learn kong by using kongacademy
9. we can easily inegrate with third party IDP
What do you dislike about the product?
1. Org specific Dev portal
2. Dev portal is not really mature
3. Documentation is not really good
What problems is the product solving and how is that benefiting you?
1. Low Latency
2. We can monitize API using Dev portal
3. Easy to setup
4. Booming product


    Ajaypal G.

product review

  • June 07, 2024
  • Review provided by G2

What do you like best about the product?
Scalablity, flexibility, security, plugins which helps a lot in short and long term in software products.
What do you dislike about the product?
lack of proper documentation which easily can be understood. Bit complex and difficult to learn for beginners.
What problems is the product solving and how is that benefiting you?
It provides scalability, flexibility and security and allow to use plugins which makes it great choice to use in product building.


    Pratiksha s.

Product review

  • June 07, 2024
  • Review provided by G2

What do you like best about the product?
Flexibility, scalability, security ,builtin analytics and monitoring capabilities
What do you dislike about the product?
Complexity and limited developer portal features
What problems is the product solving and how is that benefiting you?
Centralized Api management, extensibility and plug-in ecosystem.


    Prashant S.

Kong API Gateway is highly extensible but complex to configure.

  • June 06, 2024
  • Review provided by G2

What do you like best about the product?
Kong Gateway recently introduced several powerful features focused on AI readiness, performance, and enterprise-grade security. The latest version includes prompt compression to reduce LLM token usage and multimodal agent support for handling workflows across text, images, audio, and more. Earlier enhancements brought semantic caching, prompt guardrails, and intelligent routing—enabling the gateway to understand prompt intent, block unsafe content, and route requests to the most suitable AI model.

Core infrastructure has also been improved with incremental configuration sync for faster, lighter deployments and full OpenTelemetry integration for enhanced observability. Centralized config and consumer management through Kong Konnect make it easier to govern large-scale environments. Security features like PII sanitization, JSON threat protection, and certificate-based authentication further strengthen the platform. These updates position Kong Gateway as a smart, scalable solution for both traditional APIs and AI-driven traffic.
What do you dislike about the product?
While Kong Gateway is a powerful and feature-rich platform, there are still areas where it could improve to enhance usability and scalability. The developer experience, for instance, can be challenging—especially for newcomers. A more intuitive UI, better error messages during configuration, and clearer guidance within the dashboard would make it easier for teams to get started and manage complex setups. Additionally, while Kong offers a wide range of plugins, the documentation and transparency around which plugins are open-source, enterprise-only, or tied to Konnect could be more consistent. This would help users make informed decisions more easily.

Support for additional protocols like WebSocket, MQTT, or GraphQL subscriptions is another area of potential growth, especially for real-time and IoT use cases. High availability configurations and multi-region deployments, though possible, can be complex and would benefit from more streamlined tooling, templates, and cloud-native deployment guides. Rate limiting is solid for typical workloads, but for AI-driven or token-sensitive APIs, more advanced controls—such as token-based throttling—would be highly valuable. Lastly, integration between local setups (like decK) and Kong Konnect could be more seamless, especially for teams adopting GitOps workflows. Addressing these areas would make Kong Gateway even more developer-friendly, scalable, and ready for evolving enterprise needs.
What problems is the product solving and how is that benefiting you?
Kong API Gateway resolves issues like API management, controlling traffic, security and monitoring. Kon centralizes the control of API Traffic, carrying it at a root cause level that is guaranteed to scale with advanced security features, such as authentication and rate limits, improving performance via load balancing. This can translate into easier API management, increased reliability, and reduced times in deploying new services, hence a benifit to users.


    Vikash G.

Engineering Manager

  • June 06, 2024
  • Review provided by G2

What do you like best about the product?
Stability and ease of use.
It helped us to improve our API experience
What do you dislike about the product?
As such nothing, it is working seamless in our applications
What problems is the product solving and how is that benefiting you?
Authentication and authorisation


    Siddhant s.

Pioneering Product on Track to Become Market Leader

  • June 06, 2024
  • Review provided by G2

What do you like best about the product?
1. Huge range of plugins which are useful.
2. Low latetency
3. Easy to setup.
4.Easy to use.
5. Easy to integrate with other platform.
What do you dislike about the product?
1. Debveloper portal should be more mature.
2. Kong Documentation should be imroved and more detailed.
What problems is the product solving and how is that benefiting you?
Kong API gateway helps us to manage our APIs by securing, routing and monitoring trafic which helps us to reduce manual overhead which in return helps in enhancing security, provide us with valuable analytics and allows us to focus on our development.


    Ankit B.

Develop a Product and Pinpoint a Prospective Future Market Leader

  • June 06, 2024
  • Review provided by G2

What do you like best about the product?
1.provide variety of plugins
2.ease of use and setup
3.low latency
What do you dislike about the product?
there should be a detailed documentation of kong and the developer portal should be more mature
What problems is the product solving and how is that benefiting you?
Kong API Gateway streamlines API management by efficiently routing, securing, and monitoring traffic, thereby reducing manual effort. This bolsters security, offers valuable analytics, and enables our team to concentrate on development.


    Deepak S.

Kong Api review

  • June 06, 2024
  • Review provided by G2

What do you like best about the product?
This is vey robust and easy to implement.
What do you dislike about the product?
This is very expencive for small level of company.
What problems is the product solving and how is that benefiting you?
It generates api in small spam of time.