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Product Review
What do you like best about the product?
Flexibility scalability security plugins analytics
What do you dislike about the product?
Complexity
Lack of built in api documentation
Limited developer portal feature
Lack of built in api documentation
Limited developer portal feature
What problems is the product solving and how is that benefiting you?
Security and access control
Scalability
Integration and interoperability
Scalability
Integration and interoperability
Verry good peace of software
What do you like best about the product?
Efficient handling of large volumes of traffic.
Wide range of plugins for customization.
Easy to scale horizontally to meet demand.
Comprehensive security features to protect APIs.
Free to use with a strong community backing.
we use the free version for our main product
Wide range of plugins for customization.
Easy to scale horizontally to meet demand.
Comprehensive security features to protect APIs.
Free to use with a strong community backing.
we use the free version for our main product
What do you dislike about the product?
Can be complex for beginners to set up and configure.
May require significant resources for high-traffic scenarios.
Some advanced features and support are only available in the paid enterprise version.
May require significant resources for high-traffic scenarios.
Some advanced features and support are only available in the paid enterprise version.
What problems is the product solving and how is that benefiting you?
Kong serve us as a ingress controller with user authentication and authorization and a gateway.
Product review
What do you like best about the product?
Flexibility, scalability, security ,builtin analytics and monitoring capabilities
What do you dislike about the product?
Complexity and limited developer portal features
What problems is the product solving and how is that benefiting you?
Centralized Api management, extensibility and plug-in ecosystem.
Kong API Gateway is highly extensible but complex to configure.
What do you like best about the product?
Kong Gateway recently introduced several powerful features focused on AI readiness, performance, and enterprise-grade security. The latest version includes prompt compression to reduce LLM token usage and multimodal agent support for handling workflows across text, images, audio, and more. Earlier enhancements brought semantic caching, prompt guardrails, and intelligent routing—enabling the gateway to understand prompt intent, block unsafe content, and route requests to the most suitable AI model.
Core infrastructure has also been improved with incremental configuration sync for faster, lighter deployments and full OpenTelemetry integration for enhanced observability. Centralized config and consumer management through Kong Konnect make it easier to govern large-scale environments. Security features like PII sanitization, JSON threat protection, and certificate-based authentication further strengthen the platform. These updates position Kong Gateway as a smart, scalable solution for both traditional APIs and AI-driven traffic.
Core infrastructure has also been improved with incremental configuration sync for faster, lighter deployments and full OpenTelemetry integration for enhanced observability. Centralized config and consumer management through Kong Konnect make it easier to govern large-scale environments. Security features like PII sanitization, JSON threat protection, and certificate-based authentication further strengthen the platform. These updates position Kong Gateway as a smart, scalable solution for both traditional APIs and AI-driven traffic.
What do you dislike about the product?
While Kong Gateway is a powerful and feature-rich platform, there are still areas where it could improve to enhance usability and scalability. The developer experience, for instance, can be challenging—especially for newcomers. A more intuitive UI, better error messages during configuration, and clearer guidance within the dashboard would make it easier for teams to get started and manage complex setups. Additionally, while Kong offers a wide range of plugins, the documentation and transparency around which plugins are open-source, enterprise-only, or tied to Konnect could be more consistent. This would help users make informed decisions more easily.
Support for additional protocols like WebSocket, MQTT, or GraphQL subscriptions is another area of potential growth, especially for real-time and IoT use cases. High availability configurations and multi-region deployments, though possible, can be complex and would benefit from more streamlined tooling, templates, and cloud-native deployment guides. Rate limiting is solid for typical workloads, but for AI-driven or token-sensitive APIs, more advanced controls—such as token-based throttling—would be highly valuable. Lastly, integration between local setups (like decK) and Kong Konnect could be more seamless, especially for teams adopting GitOps workflows. Addressing these areas would make Kong Gateway even more developer-friendly, scalable, and ready for evolving enterprise needs.
Support for additional protocols like WebSocket, MQTT, or GraphQL subscriptions is another area of potential growth, especially for real-time and IoT use cases. High availability configurations and multi-region deployments, though possible, can be complex and would benefit from more streamlined tooling, templates, and cloud-native deployment guides. Rate limiting is solid for typical workloads, but for AI-driven or token-sensitive APIs, more advanced controls—such as token-based throttling—would be highly valuable. Lastly, integration between local setups (like decK) and Kong Konnect could be more seamless, especially for teams adopting GitOps workflows. Addressing these areas would make Kong Gateway even more developer-friendly, scalable, and ready for evolving enterprise needs.
What problems is the product solving and how is that benefiting you?
Kong API Gateway resolves issues like API management, controlling traffic, security and monitoring. Kon centralizes the control of API Traffic, carrying it at a root cause level that is guaranteed to scale with advanced security features, such as authentication and rate limits, improving performance via load balancing. This can translate into easier API management, increased reliability, and reduced times in deploying new services, hence a benifit to users.
Engineering Manager
What do you like best about the product?
Stability and ease of use.
It helped us to improve our API experience
It helped us to improve our API experience
What do you dislike about the product?
As such nothing, it is working seamless in our applications
What problems is the product solving and how is that benefiting you?
Authentication and authorisation
Pioneering Product on Track to Become Market Leader
What do you like best about the product?
1. Huge range of plugins which are useful.
2. Low latetency
3. Easy to setup.
4.Easy to use.
5. Easy to integrate with other platform.
2. Low latetency
3. Easy to setup.
4.Easy to use.
5. Easy to integrate with other platform.
What do you dislike about the product?
1. Debveloper portal should be more mature.
2. Kong Documentation should be imroved and more detailed.
2. Kong Documentation should be imroved and more detailed.
What problems is the product solving and how is that benefiting you?
Kong API gateway helps us to manage our APIs by securing, routing and monitoring trafic which helps us to reduce manual overhead which in return helps in enhancing security, provide us with valuable analytics and allows us to focus on our development.
Creating a Product and Establishing It as a Future Market Leader
What do you like best about the product?
High Performance and Scalability
Plugin Architecture
Security Features
Service Mesh Compatibility
There are lot of plugins which helps to transaform the data
Ease of use and setup
Plugin Architecture
Security Features
Service Mesh Compatibility
There are lot of plugins which helps to transaform the data
Ease of use and setup
What do you dislike about the product?
The documentation of kong must be in details
Debugging and Troubleshooting
Debugging and Troubleshooting
What problems is the product solving and how is that benefiting you?
API Traffic Management
Security
Extensibility and Customization
Observability and Monitoring
Security
Extensibility and Customization
Observability and Monitoring
Develop a Product and Pinpoint a Prospective Future Market Leader
What do you like best about the product?
1.provide variety of plugins
2.ease of use and setup
3.low latency
2.ease of use and setup
3.low latency
What do you dislike about the product?
there should be a detailed documentation of kong and the developer portal should be more mature
What problems is the product solving and how is that benefiting you?
Kong API Gateway streamlines API management by efficiently routing, securing, and monitoring traffic, thereby reducing manual effort. This bolsters security, offers valuable analytics, and enables our team to concentrate on development.
Kong Api review
What do you like best about the product?
This is vey robust and easy to implement.
What do you dislike about the product?
This is very expencive for small level of company.
What problems is the product solving and how is that benefiting you?
It generates api in small spam of time.
Market leader as A API Gateway and the Leading API Gateway for Microsevices Management
What do you like best about the product?
1. Currently Dev portal is really mature because of we can customize many of things.
2. Documentation is very improve like step by step guidance for setup the dev portal.
3. We can also integrate the third party IDP server like Okta and auth0 and much more like these.
4. Multi Dev Portal support is obviously now.
5. A plugin, I most like name as Mocking is fantastic, like you can use mock data when your API is under the development.
6. Introduce API tracing on the SaaS platform, Now we don't have to integrate the Dynatrace or other third party service.
7. AI manager is also in the SaaS platform.
8. They improved Observability & Metrics as compare to previous version.
9. AI plugin introduced like ai-proxy, ai-proxy-advanced.
10. Introduce Redis configuration for rate liming plugin.
11. A simple, user-friendly interface that's easy for anyone with basic API management knowledge to use.
2. Documentation is very improve like step by step guidance for setup the dev portal.
3. We can also integrate the third party IDP server like Okta and auth0 and much more like these.
4. Multi Dev Portal support is obviously now.
5. A plugin, I most like name as Mocking is fantastic, like you can use mock data when your API is under the development.
6. Introduce API tracing on the SaaS platform, Now we don't have to integrate the Dynatrace or other third party service.
7. AI manager is also in the SaaS platform.
8. They improved Observability & Metrics as compare to previous version.
9. AI plugin introduced like ai-proxy, ai-proxy-advanced.
10. Introduce Redis configuration for rate liming plugin.
11. A simple, user-friendly interface that's easy for anyone with basic API management knowledge to use.
What do you dislike about the product?
1. I thing they have to work on the pricing of the Kong gateway, price is much higher as compare to other tools in the market like Apigee.
2. They can improve the multi-tenant support in upcoming version.
3. Improve the RBAC for tight security and user permissions.
2. They can improve the multi-tenant support in upcoming version.
3. Improve the RBAC for tight security and user permissions.
What problems is the product solving and how is that benefiting you?
1. Security, Like there is lot of plugins avalible in kong for example. Key auth, open id connect, Jwt and many more.
2. API Management, there is lot of functionality like rate limiting, load balancing, Authorization using ACL plugin and routing.
3. Monitoring and Logging
4. Dev portal for the developers, we can easily publish the api product and expose the service for new developers
2. API Management, there is lot of functionality like rate limiting, load balancing, Authorization using ACL plugin and routing.
3. Monitoring and Logging
4. Dev portal for the developers, we can easily publish the api product and expose the service for new developers
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