What do you like best about the product?

FusionAuth is a solid authentication provider with fair pricing when compared to other providers. It is fully feature, offering authentication methods ranging from classic user/password to magic links and social IDPs. It is easy to use, easy to integrate and implement thanks to the technical resources they provide, both in the form of documentation and subject matter experts. As an Enterprise client, we have access to a Slack channel allowing us to get quick and responsive support from the FusionAuth team. FusionAuth Cloud is a robust solution that can be used to authenticate hundreds of thousands of users on a daily basis.

What do you dislike about the product?

The Terraform provider to manage the FusionAuth deployment configuration sometime lags behind software releases leading to some issues when environments are strictly managed via Infrastructure as Code practices. Some customization and configuration options can only be defined at the Tenant level which can lead to some pain points when it comes to meeting some product or business requirements on an application-per-application basis. The FusionAuth Cloud versions lacks some monitoring options like Prometheus that are available when self-hosting.

What problems is the product solving and how is that benefiting you?

FusionAuth Cloud allows our business to provide secure, state of the art authentication to our users without the need to develop a significant authentication and security expertise in house. The Cloud version is also very stable and robust which allows us to have peace of mind when it comes to the availability of our authentication platform.