BrowserStack
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Automation of User Testing, saves time and increases productivity
What do you like best about the product?
The fact that I can set up multiple user tests, for multiple products.
What do you dislike about the product?
Sometimes the product finds it hard to see through a UX/UI therefore some tests fail on the get go.
What problems is the product solving and how is that benefiting you?
Each time a new version is released I don't have much time to test.
BrowserStack allows me to pre records tests that I can just launch on each version release.
BrowserStack allows me to pre records tests that I can just launch on each version release.
Experience with BrowserStack
What do you like best about the product?
The most useful thing about BrowserStack is having a wide variety of devices and the ability to use multiple devices at the same time.
What do you dislike about the product?
What I don't like about BrowserStack is that the installation of applications subject to testing often fails, and I often have to reinstall them.
What problems is the product solving and how is that benefiting you?
The ease with which one can have multiple devices always involves a high initial cost when a company requires a mobile device farm.
Easy-to-use and practical software
What do you like best about the product?
The simplicity and ease of use of the software
What do you dislike about the product?
Sometimes it seems that certain functions, such as localization, don't update automatically.
What problems is the product solving and how is that benefiting you?
I use browser Stack as a virtual machine, which is very useful for the cost.
Great for understanding end users' front end experiences
What do you like best about the product?
BrowserStack is extremely helpful for achieving a "true" view of a webpage, without the interference or influence of third-party browser plugins, firewalls, or internal caching issues. You can view your webpage live on a variety of devices and web browsers, with multiple version options for each to confirm backwards compatibility. It's a great tool for understanding what your end user's front end web experience is like.
What do you dislike about the product?
Can run into firewall issues that prevent the browser view from loading on certain wifi networks--this is very company-specific, though, and likely outside of Browserstack's control. However, it can lead to difficulty loading the Browserstack browser view on some networks.
What problems is the product solving and how is that benefiting you?
Here at WSFS Bank, we have a lot of internal security measures (ie, firewalls) set up on our work networks. There are obviously practical purposes for this, but it can lead to internal caching issues that can make it difficult for the Web Team to see the same thing end users are seeing on the front end when changes or updates are made to our websites. BrowserStack is a great tool for us web developers to see an "unfiltered" view of the website without our internal systems affecting that experience. Using BrowserStack, we can reliably view web sites the same way our end users are, allowing us to design more insightfully, aligned with the true user experience.
Great tool for checking search results in the various countries that we operate in
What do you like best about the product?
BrowserStack is a useful tool for our team as we run ads on Bing and Google in multiple countries around the world (UK, Ireland, France, Netherlands, Germany, Belgium, Australia, New Zealand) and BrowserStack allows us to see how our ads look and check that they're showing when we search for certain phrases in different countries. It is pretty easy to use. We use it a few times a month to check our ads are showing and see how they look and also to view competitors' ads in other countries. The 'bug catcher' and 'accessibility insights' are also useful tools though I don't use these as often in my role (they are used more often by our SEO team). I haven't had any issues so haven't needed to use Customer Support. I also haven't integrated it with other tools, though I do like the fact I can search for results on a variety of Browsers (i.e., Chrome and Explorer/Bing).
What do you dislike about the product?
The only downsides I have encountered thus far is that it can be slow to load results and to toggle between browsers and countries.They also send too many marketing emails in my opinion.
What problems is the product solving and how is that benefiting you?
BrowserStack allows us to see how our Search ads and Shopping ads look on the SERP in different countries all over the world, as well as seeing how our website looks when accessing it from an IP address in another country. This helps us to identify problems - e.g., if our ads aren't showing for certain keywords that we're bidding on, we can identify this using BrowerStack and then raise it with the support team at Google or Bing.
User Management
What do you like best about the product?
Easy to manage users, security, and default settings.
What do you dislike about the product?
How to grant admin access without having to take a license? We want to ensure User management is separate from user access.
What problems is the product solving and how is that benefiting you?
Our Dev team use it for cloud and mobile testing for our product. It do not benefit me specifically but it does help with the business.
Essential for remote worker QA
What do you like best about the product?
Since I work remotely, I don't have access to a million devices to QA on. Browserstack helps me eliminate the need to amass every new phone, tablet, or desktop operating system. A huge amount of QA can be done from just my laptop, knowing it's not just simulated inaccurately.
What do you dislike about the product?
Sometimes it can take a while to load a device, sometimes not even loading and I have to come back. I don't know if that's just the price of having to connect to a real device though.
What problems is the product solving and how is that benefiting you?
Having to keep up with every new device coming out, their different viewport widths and heights, every new operating system update, can be a job on its own. Through Browserstack I can just start testing on every latest device and operating system.
Very Useful Tool for Developing Visuals
What do you like best about the product?
Browser Stack makes it quite simple to develop and test visuals across a variety of platforms, including different web and mobile browsers. In the past we had to manually test via each browser (which took time). This tool helps speed up development efforts & streamline our release process.
What do you dislike about the product?
I haven't received any complaints from our developers who have been using BrowserStack now for a couple of years or more.
What problems is the product solving and how is that benefiting you?
In the past we had to manually test our internally-developed chat window on each browser (Safari, Edge, Chrome, Firefox, and iOS/Android) which took time -- and several devices. This speeds things up and makes development much more simple.
Great device farm with a good documentation for Implementation
What do you like best about the product?
I have been using BrowserStack for Tosca Mobile Automation Testing and OpenSource (Selenium and Playwright) as well. BrowserStack provides a good documentation for all types of Testing Tools and Frameworks (including all the programming languages supported for the respective frameworks).
With support from BrowserStack team, we were able to complete the POCs for our 'Application Under Test' and able to proceed with best choice of tool for Automation Testing.
BrowserStack UI is convenient to use and easier to track the older execution builds.
Interactive session mode is one of my favorite features while scanning the application via Tosca XScan as it makes the page navigation easier.
With support from BrowserStack team, we were able to complete the POCs for our 'Application Under Test' and able to proceed with best choice of tool for Automation Testing.
BrowserStack UI is convenient to use and easier to track the older execution builds.
Interactive session mode is one of my favorite features while scanning the application via Tosca XScan as it makes the page navigation easier.
What do you dislike about the product?
We are currently using BrowserStack Automate and haven't found anything to dislike so far.
What problems is the product solving and how is that benefiting you?
We required Mobile Devices of multiple models for Mobile Web App testing. With BrowserStack, we are able to access the physical devices on cloud and perform Automation Testing.
Overall experience is good , we are using browserstack for cross browser platform testing.
What do you like best about the product?
Feature wise and cross browser platform testing including performance is good.
What do you dislike about the product?
Documentation can be improved, we faced issue with new and old version while implementation.
What problems is the product solving and how is that benefiting you?
Cross browser platform testing and regional based performance testing
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