BrowserStack
BrowserStackExternal reviews
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Effortless Multi-Device Testing Makes Life Easier
What do you like best about the product?
I like the ability to be testing multiple devices at once.
What do you dislike about the product?
Sometimes performance can be a bit slow. however, it has improved in the past few years.
What problems is the product solving and how is that benefiting you?
It is helpful being able to see how a website performs on the plethora of devices that people use, as well as their operating system version.
Highly Recommend for Seamless Multi-Device Testing
What do you like best about the product?
I find BrowserStack incredibly easy to use, even for non-technical users, as it requires no prior experience. I also love that it provides access to over 200 virtual devices, eliminating the need to purchase physical devices, thus saving cost and time while boosting productivity.
What do you dislike about the product?
I find the trial period quite limited, which restricts the time available to thoroughly test and explore all features of the platform. An extended trial duration would allow for a more comprehensive evaluation and a better understanding of the capabilities of BrowserStack.
What problems is the product solving and how is that benefiting you?
I use BrowserStack to test websites across 200+ virtual devices, reducing the need to purchase physical devices, saving cost and time, and boosting my productivity.
Amazing Platform for Cross-Device Testing to ensure Consistency
What do you like best about the product?
Testing an app or a website on various devices, operating systems, and browsers ensures a seamless user experience, consistent performance, and compatibility across different environments, helping developers identify and fix issues before users do.
What do you dislike about the product?
The automatic session expiry can sometimes be quite annoying. Even though it's possible to enable notifications, the overall experience still ends up being frustrating.
What problems is the product solving and how is that benefiting you?
Manually testing on actual devices of different types can be quite challenging. BrowserStack simplifies this process by providing access to a wide range of devices, including Android, iOS, Windows, and Mac, all in one place, making testing much more convenient.
A Must-Have Tool for QA Teams
What do you like best about the product?
The best thing about BrowserStack is how easy it makes cross-browser and cross-device testing without the need to maintain a physical device lab. At Kudzu, we use it daily for both manual and automation testing. It’s extremely easy to use, and the interface is clean and intuitive. The integration with automation tools like Selenium and CI/CD pipelines (like Jenkins or GitHub Actions) is smooth and reliable. I also appreciate the wide range of real devices and browser combinations available, which helps us ensure high-quality releases across platforms.
What do you dislike about the product?
While BrowserStack is a great tool overall, there are a few areas that could be improved. Occasionally, real device sessions take a bit longer to connect, especially during peak hours. Some features, like advanced debugging tools or logs, could be more detailed — particularly when running automation tests. Also, pricing can be a bit high for smaller teams or startups, especially if you need access to multiple users or parallel sessions. But these are relatively minor issues compared to the value it provides overall.
What problems is the product solving and how is that benefiting you?
BrowserStack solves the challenge of testing websites and apps across countless device and browser combinations without needing to maintain a physical device lab. This is especially helpful for us at Kudzu because it saves time and resources while ensuring our products work well for all users. Instead of juggling multiple devices or environments, we can quickly access real devices and browsers on the cloud. This speeds up both manual and automated testing, reduces bugs in production, and helps us release high-quality software faster.
Great Automation and AI Features, but Pricey
What do you like best about the product?
Less need of a physical device for testing
Automation on browser stack
AI agents within the BrowserStack
Automation on browser stack
AI agents within the BrowserStack
What do you dislike about the product?
A bit expensive if we need the license for everyone within a company
What problems is the product solving and how is that benefiting you?
Not needing to carry physical device everywhere for testing
Easy to maintain tests
Easy to get screenshots whenever required for the proof
Easy to maintain tests
Easy to get screenshots whenever required for the proof
User-Friendly and Ready to Use
What do you like best about the product?
Best user friendly and ready to use with AI and its related tools
What do you dislike about the product?
Not much as of now; will look into grid operations
What problems is the product solving and how is that benefiting you?
Mainly for test automation, by using of AI can create simple regression suit and robust framework from scract
Promising AI Integration with refreshing perspective on AI
What do you like best about the product?
I like the understanding of AI as a bootstrapping tool, in contrast to a replacement of human intelligence. BrowserStack's AI Agents integrate well with their portfolio and offer help in very confined use cases. In my opinion, this is a better approach than for example Xray AI. They assume that AI can generate entire test cases with minimal user interaction or correction. BrowserStack's presentation reassured me that they do not follow this naive approach.
What do you dislike about the product?
Many of the features are still unavailable. I really hope this is not vaporware.
What problems is the product solving and how is that benefiting you?
Making test management manageable and integrating the different components of test management in a suite
Boosting Mobile App Testing Efficiency
What do you like best about the product?
BrowserStack App Live lets me test our mobile applications on real devices without any setup hassle. The wide range of devices and OS versions helps ensure perfect coverage. I love how responsive and stable the sessions are, and the ability to test app builds instantly, no waiting, no emulators, just real results.
What do you dislike about the product?
Sometimes, session lags occur during heavy traffic, and large app uploads can take a bit longer. Also, advanced debugging options like network logs could be more intuitive.
What problems is the product solving and how is that benefiting you?
BrowserStack App Live eliminates the need to maintain physical device labs and enables instant access to real devices for testing. It helps catch platform-specific issues early, improves release confidence, and significantly reduces QA turnaround time. It’s a lifesaver for validating app performance across multiple OS and device combinations.
Reliable and caring platform for large-scale mobile testing
What do you like best about the product?
What I like the most is how easy it makes testing across so many real devices and browsers. We can run tons of automated tests in parallel without having to care about setup or maintenance — it just works. The stability is great, and the integration with our CI pipelines saves a lot of time. It’s one of those tools that quietly does its job and keeps things running smoothly, which I really appreciate.
What do you dislike about the product?
Sometimes device sessions take a bit to start, and every once in a while the local tunnel acts up. Nothing dramatic, but when it happens you feel it. I also wish the dashboard gave a bit more flexibility when reviewing sessions. Still, overall it’s a solid and reliable service that makes testing life much easier.
What problems is the product solving and how is that benefiting you?
It lets us test on real devices and browsers without dealing with setup or maintenance. We catch issues earlier, speed up releases, and trust that everything works for real users. It saves a lot of time and keeps our focus on building, not fixing test environments.
Decent, perhaps a bit pricey
What do you like best about the product?
BrowserStack is a fantastic platform for engineers and directors like myself who need to validate applications across a diverse range of environments. I especially appreciate how simple it is to quickly launch real devices and browsers, eliminating the need to maintain a physical device lab and resulting in significant time and cost savings. The selection of available options is impressive—you can test on various operating systems, browser versions, and mobile devices with just a few clicks. The user interface is intuitive, making it easy to get started with testing right away. I also value the fast device loading times and the reliability of the sessions, as this reduces downtime and allows me to focus more on analyzing test results. For teams that don’t have access to every possible device or OS combination, BrowserStack truly enables comprehensive cross-browser and cross-platform testing.
What do you dislike about the product?
One limitation I’ve observed is the absence of built-in tools for simulating various network conditions or adjusting loading speeds. Although BrowserStack provides excellent access to a broad range of browsers and devices, the ability to test how a page performs on slower connections, such as 3G or unreliable Wi-Fi, would be extremely valuable. This feature would help determine if users can remain engaged and if the application stays functional when network conditions are less than ideal. Currently, it’s necessary to depend on external tools or workarounds for this type of performance testing, which leaves a noticeable gap in an otherwise comprehensive platform.
What problems is the product solving and how is that benefiting you?
BrowserStack solves the challenge of cross-browser and cross-device testing without the need for us to maintain an in-house device lab. Previously, we would either have to purchase and manage a wide range of physical devices or accept the risk of not fully testing our applications across all environments. With BrowserStack, we can instantly access the combinations we need, which saves both time and significant costs. It also helps ensure that our applications are accessible and function consistently for all users, regardless of device or browser. This gives us greater confidence in the quality of our releases and reduces the likelihood of customer-reported issues. The platform has effectively streamlined our testing process, freed up engineering resources, and allowed us to focus more on improving features rather than troubleshooting environment-specific bugs.
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