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BrowserStack

BrowserStack

Reviews from AWS customer

7 AWS reviews

External reviews

3,132 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Lorenzo S.

Perfect Reliability with Real Devices

  • March 25, 2026
  • Review provided by G2

What do you like best about the product?
I like that BrowserStack uses real devices, so it doesn't use emulators. This makes the reliability 100%, it's real in short. Previously, we used emulators that weren't always accurate, especially for the interface and for the functioning of JavaScript. Moreover, BrowserStack made the initial setup easy, I would say it was trivial.
What do you dislike about the product?
Nothing that I don't like
What problems is the product solving and how is that benefiting you?
We use BrowserStack to check the rendering of software and websites on various devices.


    Greigh M.

Product is awesome, billing can be painful for enterprise customers

  • March 25, 2026
  • Review provided by G2

What do you like best about the product?
The tool is easy to use and there is a lot of mobile devices to select from and some of them are provided early, and that you have access to a lot of extra tools like screen recording with the base plans. We also like the fact that we can install apps from different sources.
What do you dislike about the product?
Billing is very frustrating with BrowserStack. We have lost access almost yearly and needed to get in touch with an account manager because of the issues in creating a PO for us to expense. Added to that you can only change your user count annually if your on an annual plan and our count fluctuates, it would be nice if BrowserStack offered a more flexible plan.

On the technical side the Android logs are robust, but the iOS logs can be flaky and either take a while to launch after the app is running or don't launch at all. Tablets are only on a few manufacturers it would be nice to have more tablets.
What problems is the product solving and how is that benefiting you?
Before we went remote during covid testers and developers shared a pool of physical devices in the office, once we went remote this strategy didn't work any longer. We tried mailing out devices to employees but it became a pain to manage these devices and the IP. First we turned to emulators but we found odd inconsistencies with some critical bugs not reproducible on an emulator (Examples: Android Studio/X-CODE) with the same device but present in the same physical device. BrowserStack offers us a wide range of remote physical devices our team(s) can access and we don't have to manage, they are wiped when the session ends and the tool has a similar interface for both Android and iOS with a lot of built in features - we don't need to train users on X-CODE and Android Studio and all the problems that comes with environment setup when we simply want our QA to test. We also like the fact that we can hook this up to our test automation.


    E-Learning

A Pleasure to Use: Great UI and Broad Real-Device Testing

  • March 25, 2026
  • Review provided by G2

What do you like best about the product?
Being able to test across a wide range of real iOS, Android, and Windows devices and browsers without needing any physical hardware, along with the great UI and accessibility, is what makes it such a pleasure to use.
What do you dislike about the product?
Performance can sometimes feel slow or a bit laggy.
What problems is the product solving and how is that benefiting you?
BrowserStack addresses the challenge of testing across multiple browsers, devices, and operating systems without having to own or maintain physical hardware. It lets us quickly verify how our applications behave across different screen sizes, browsers, and mobile devices, which is especially valuable for responsive and accessibility-related testing. For us, this speeds up both exploratory and regression testing, helps surface layout and compatibility issues earlier, and provides broader coverage than we could realistically achieve using only local devices. It’s particularly useful as a supporting QA tool for validating changes across common user environments before moving on to real devices or a more formal sign-off process.


    Ibukun J.

Fast, Hassle-Free Testing on Real Devices with BrowserStack

  • March 25, 2026
  • Review provided by G2

What do you like best about the product?
What I like most about BrowserStack is how it allows quick test of apps on real devices without the hassle of owning or setting them.
What do you dislike about the product?
One thing i dislike about BrowserStack is that its pricing can feel expensive compared to its competitors.
What problems is the product solving and how is that benefiting you?
BrowserStack takes away the headache of juggling multiple devices and multiple browsers for testing. It means lesser time will be spent on setup and more confident that everything works smoothly for users.


    Efecan D.

Convenient Cross-Browser Testing with Room for Improvement

  • March 25, 2026
  • Review provided by G2

What do you like best about the product?
I use BrowserStack for cross-browser and cross-device testing, which helps me quickly verify our web and mobile applications across different browsers, operating systems, and real devices. I like how it solves compatibility and environment coverage issues, catches browser-specific bugs earlier, allows testing on real devices without maintaining a large device lab, and speeds up our QA process. I appreciate how easy it is to test across different browsers and real devices all in one place. The wide device coverage and quick access to the test environment are some of my favorite parts. It saves time for QA without needing a physical device lab. Plus, the initial setup was quite easy.
What do you dislike about the product?
Sometimes the sessions can feel a bit slow, especially on certain devices or network conditions. The pricing can also be a challenge and improving session stability and overall performance would make the experience even better. A few improvements could help. Faster session startup, lower input lag, and more consistent performance on real devices would make testing smoother.
What problems is the product solving and how is that benefiting you?
I use BrowserStack for cross-browser and device testing, solving compatibility issues and speeding up QA. It catches browser bugs early, allows testing on real devices without a device lab, and saves time by providing a wide device coverage and quick test environment access.


    Naman V.

Multi-Device Testing Made Effortless

  • March 25, 2026
  • Review provided by G2

What do you like best about the product?
I like being able to test on multiple devices at the same time on the same screen with BrowserStack. It allows us to test our app on different devices and operating systems while checking the look and feel of the app.
What do you dislike about the product?
The UI/UX experience needed to be improved as well as a desktop app needs to be developed if possible.
What problems is the product solving and how is that benefiting you?
I use BrowserStack for app testing on multiple devices and operating systems at the same time, ensuring we can check the look and feel across platforms.


    Vasanth Kumar V.

Automation Builds and Cloudflare Blocking Made Easy

  • March 25, 2026
  • Review provided by G2

What do you like best about the product?
Automation build , and clould flare blocker while running time
What do you dislike about the product?
We need more option on selfheling , for the load test we need native application rather then integration to 3rd party tool
What problems is the product solving and how is that benefiting you?
It helping on the mobile testing and the we can create the build for automation script which help to track the results


    Computer Software

Easy-to-Use Cross-Device Testing with access to DevTools

  • March 25, 2026
  • Review provided by G2

What do you like best about the product?
It is easy to use - a simple interface making it clear what device you are using. It even allows you to use dev tools to inspect code. It allows me to test on devices and browsers I otherwise have no access to.
What do you dislike about the product?
Sometimes the local testing can be quite fiddly to get to work. The number of users allowed on a single license is quite restrictive, especially for large or diverse teams.
What problems is the product solving and how is that benefiting you?
BrowserStack allows me to test on devices I would otherwise have no access to, allowing me to create interfaces that are consistent across devices, find and fix bugs that would otherwise go unnoticed.


    Apparel & Fashion

Accurate Real-Device Testing in the Cloud

  • March 25, 2026
  • Review provided by G2

What do you like best about the product?
You can test websites and apps on actual mobile devices and browsers hosted in the cloud. This gives much more accurate results compared to emulators.
What do you dislike about the product?
High cost
Pricing can be expensive compared to alternatives, particularly for small teams or when you need parallel testing at scale.
What problems is the product solving and how is that benefiting you?
Device & browser fragmentation
Users access applications from hundreds of device–browser combinations, each behaving differently.


    Eduardo L.

The perfect tool to test on mobile devices

  • March 25, 2026
  • Review provided by G2

What do you like best about the product?
Ease of testing on mobile devices
What do you dislike about the product?
Sometimes it works slowly or some devices are not available.
What problems is the product solving and how is that benefiting you?
Identify navigation errors, components that fail on some operating systems, reliably represent user navigation