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BrowserStack

BrowserStack

Reviews from AWS customer

7 AWS reviews

External reviews

2,629 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Marketing and Advertising

Best Application To Use For Support and Testing

  • December 19, 2024
  • Review provided by G2

What do you like best about the product?
It really is a vital tool when trying to fix client issues, it enables us to test the exact platform the user is using and try to replicate their bug.

It's extremlly easy to use and it's one of my primary tools for bug fixing.
What do you dislike about the product?
The devices can be a little bit slow sometime, I assume this is caused because you're using a live device and not a virtual machine.
What problems is the product solving and how is that benefiting you?
We had a client in India complaining of a spicific issue with one of our websites, because of BrowserStack we were able to mimic this users experiance using both their location and browser. This resulted in us being able to fix the bug that the user was experiencing.


    Ngoc Hien L.

Broader range of features and super fast customer support

  • December 19, 2024
  • Review provided by G2

What do you like best about the product?
A wide range of useful features that cover almost everything you can imagine in terms of test automation, test management etc. Also it can be integrated with nearly every available tool and framework. The customer support team always responds promptly and is very patient with every query.
What do you dislike about the product?
Sometimes you might get lost exploring the numerous features that Browserstack offers to find a solution for your usecase. In that case, just reach out to the customer support - the're always ready to help ;-)
Also, working in your internal test environment through BrowserstackLocal can be quite slow sometimes due to its technical implementation.
What problems is the product solving and how is that benefiting you?
Browserstack offers a wide range of mobile devices and an integrated solution for mobile app automation testing


    Harish T.

Helps for device coverage

  • December 19, 2024
  • Review provided by G2

What do you like best about the product?
Recent bug capture tool is very helpful for us. Previously we were just using browserstack to verify things in different devices. Now we are using bug capture a lot. We used to record videos and download network/console logs and share with the developers. Now we just share one bug capture link.
What do you dislike about the product?
We are not able to understand the capabilities of browserstack for automation. Pricing is high. We can't try for some weeks and then take a subscription.
What problems is the product solving and how is that benefiting you?
Device coverage. We can't maintain real devices for all the versions in the market and also we cannot install multiple OS versions


    Mohd A.

Awesome tool for doing automation testing

  • December 19, 2024
  • Review provided by G2

What do you like best about the product?
Helps me in doing automation testing and mobile apps testing
What do you dislike about the product?
Nothing as such but reports can be a bit better
What problems is the product solving and how is that benefiting you?
Testing the apps on different mobile devices


    Anna P.

BrowserStack

  • December 19, 2024
  • Review provided by G2

What do you like best about the product?
I like that you can easily troubleshoot customer issues, as this is essential for our support tema at times.
What do you dislike about the product?
My dislike is that the free trial you can only use the browser version for a very short amount of time. It would be nice to have a free 30 day trial or longer time to test to see if this product is something we should buy.
What problems is the product solving and how is that benefiting you?
We have sometimes problems getting on our website via different browser or systems so this helps us validate if it is a browser issue


    João L.

Still a super valuable tool

  • December 19, 2024
  • Review provided by G2

What do you like best about the product?
Browserstack likes to play bait and switch with reviews, promising 20€ vouchers and then saying "oops, you were too late" after you finalize your review.
What do you dislike about the product?
The Automate UI can be a little convoluted at times. Id' love to have more ways to group and sub-group tests.
What problems is the product solving and how is that benefiting you?
Detecting issues in specific devices/browsers, external changes to our services caused by 3rd party dependecies, subtle integration changes that unit tests can't detect in dev environments.
It helps reduce time to detect and to mitigate bugs. It helps reduce downtime and lost revenue.


    Deepjyoti B.

Experience

  • December 19, 2024
  • Review provided by G2

What do you like best about the product?
its seamless ability to provide access to a wide range of real devices and browsers for testing, ensuring cross-platform compatibility. The platform's scalability, ease of integration with automation frameworks, and reliable performance significantly streamline the testing process.
What do you dislike about the product?
Performance Latency and Session Timeouts
What problems is the product solving and how is that benefiting you?
Efficient Testing, Automation Support and Global Accessibility


    Enguerran M.

Efficient cross-browser testing platform with minor integration hurdles

  • December 19, 2024
  • Review provided by G2

What do you like best about the product?
BrowserStack provides an excellent environment for cross-browser and cross-device testing without requiring physical access to multiple devices. The platform’s ease of use, wide range of supported browsers, and real device testing capabilities significantly streamline QA processes. The instant access to virtual devices is particularly helpful for debugging and validating responsive designs efficiently. Their integration with CI/CD pipelines further simplifies automated testing workflows.
What do you dislike about the product?
While the platform is robust, the integration with certain CI/CD tools can be cumbersome to set up initially, especially for custom configurations. Additionally, the performance of live testing can occasionally lag on some real devices, which might slow down workflows. Pricing could also be more competitive for smaller teams or projects with limited budgets.
What problems is the product solving and how is that benefiting you?
BrowserStack simplifies cross-browser testing by providing instant access to real devices and environments, eliminating the need for maintaining physical hardware. It streamlines our QA process, ensures compatibility across platforms, and integrates seamlessly with our automation workflows, saving time and improving product quality.


    Dipesh T.

BrowserStack review

  • December 19, 2024
  • Review provided by G2

What do you like best about the product?
BrowserStack is easy to use and i use it regularly for my projects, number of features are very nice.
What do you dislike about the product?
pricing can be better so that we can use it more.
What problems is the product solving and how is that benefiting you?
we do not have to buy multiple devices to check the UIs


    shiva k.

BrowserStack is best compared to others

  • December 19, 2024
  • Review provided by G2

What do you like best about the product?
BrowserStack has lots of options and easy to use application for testing
What do you dislike about the product?
May be finding a way to save the credentials in virtual device would save lot of time
What problems is the product solving and how is that benefiting you?
Its not easy to have physical devices as the scope on devices is more compare to other projects