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BrowserStack

BrowserStack

Reviews from AWS customer

1 AWS reviews
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  • 4 star
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  • 1
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External reviews

2,410 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Banking

Useful for my automated tests

  • August 27, 2025
  • Review provided by G2

What do you like best about the product?
I like the possibility of having different devices available to perform tests on each one, thus covering the detection of possible specific defects. I also value being able to run automated tests without relying on an Android emulator or a physical device, which can sometimes be unstable.
What do you dislike about the product?
What I don't like is that when running an automation test and reviewing the text log in BrowserStack, the experience is not as complete as when directly checking the output.xml generated by Robot Framework. It would be ideal if there were an integration or session where BrowserStack could be fed that result, so it wouldn't be necessary to open another tab to view the final report.
What problems is the product solving and how is that benefiting you?
A problem I notice in BrowserStack is that the logs are not always as complete as those in Robot Framework, and sometimes starting a real device takes longer than a local emulator. However, this benefits me because in return I get executions in real environments, with videos, screenshots, and metrics that strengthen failure analysis, in addition to saving on the maintenance of physical devices and gaining scalability by executing in parallel.


    José V.

BrowserStack broadens our testing capabilities anywhere in the world

  • August 27, 2025
  • Review provided by G2

What do you like best about the product?
I like the fact that I have a lot of mobile devices to choose from. It has saved us many times from having to acquire a specific phone to test for our clients.
What do you dislike about the product?
Limitation to do specific tests on mobile devices with apps that require camera usage.
What problems is the product solving and how is that benefiting you?
It solves the problem of having to acquire one or multiple physical devices and send it to one of our testers all over the world and so it benefits us with keeping a lower cost for this purpose.


    Computer Software

Robust and complete testing tool with inovated features

  • August 27, 2025
  • Review provided by G2

What do you like best about the product?
The access to real devices to test, all the options from Android, IOS, the multiple testing products they are offering and the use of AI to automate testing
What do you dislike about the product?
The price is something why the companies can choose other options
What problems is the product solving and how is that benefiting you?
Solving the need of having multiple devices, we can find everything here and also have the option to automate, integrate with Jira, and see any log details in the execution.


    Juan C.

Excellent integration with frameworks, but with room for improvement

  • August 27, 2025
  • Review provided by G2

What do you like best about the product?
BrowserStack is an excellent platform for automated and manual testing, standing out for its wide integration with different frameworks like Playwright, Selenium, WebDriverIO, and Appium, which facilitates adoption within diverse QA teams. Additionally, I like that they constantly incorporate new features and updates that enhance the overall experience.
What do you dislike about the product?
However, there are areas that could improve. Currently, the retention of test results is limited to 30 days, which can be restrictive for teams that need audits or longer histories. It would be ideal to be able to configure the retention time in a personalized way. Additionally, at times, errors occur in certain modules, especially in Test Reporting & Analytics.
What problems is the product solving and how is that benefiting you?
Allows running tests in the cloud, now time in the company's executions allows for easy cross testing.


    Banking

Innovative tool that would facilitate the test flow

  • August 27, 2025
  • Review provided by G2

What do you like best about the product?
One of the things that impressed me most was the accuracy when generating steps and assigning them priorities and being able to integrate it with Jira
What do you dislike about the product?
I am worried about not being able to integrate it in the future with case and defect tracking tools such as ALM, which is still mandatory in many companies as easily as Jira tickets.
What problems is the product solving and how is that benefiting you?
Fast case generation and the ability to import and export cases


    Danny V.

otpimo for mobile testing

  • August 27, 2025
  • Review provided by G2

What do you like best about the product?
the ease of having an environment to perform mobile testing, which is what I currently use it for, is practical and simple
What do you dislike about the product?
perhaps the amount of resources required to be able to use it, very heavy at times
What problems is the product solving and how is that benefiting you?
I don't feel that there are problems except for the resources it uses to navigate in the emulators, but when navigating and being able to test by emulating mobile environments, it is a great help for testing on mobile devices to simulate all operating systems and mobile resources as such.


    Víctor D.

It has been a very enjoyable demonstration in which time has passed quickly for me.

  • August 27, 2025
  • Review provided by G2

What do you like best about the product?
I have been using the services of app live and app automated for my projects for a while, and so far everything has been great. In fact, we have purchased more licenses.
What do you dislike about the product?
For now, everything is okay, the only thing I still need to do is learn how to integrate the SDK into my automation projects and determine if it adds value, which I'm not sure about.
What problems is the product solving and how is that benefiting you?
automate on real devices without maintaining the infrastructure on a physical server


    Shantinath R.

Great product

  • August 26, 2025
  • Review provided by G2

What do you like best about the product?
Products they give to users goes really well
What do you dislike about the product?
I integrated with selenium java & keys were changing
What problems is the product solving and how is that benefiting you?
BrowserStack resolved flaky test


    Logesh G.

Reliable and efficient platform for testing across different browsers and devices.

  • August 26, 2025
  • Review provided by G2

What do you like best about the product?
BrowserStack has become an essential part of our QA process. It improved both coverage and efficiency and the time to validation is less.
What do you dislike about the product?
While BrowserStack is a good platform, there are a few areas that could be better. Sometimes, the log section are disconnected and price also slightly higher.
What problems is the product solving and how is that benefiting you?
The physical device is not required and making the cross device and cross browser testing in efficient and easy way.


    Vishal D.

Trusted platform for cross-browser testing across a wide range of devices

  • August 26, 2025
  • Review provided by G2

What do you like best about the product?
BrowserStack simplifies testing by providing instant access to a wide range of browsers, operating systems, and real devices—without the hassle of managing in-house infrastructure. Its intuitive interface and seamless CI/CD integrations make it easy to incorporate into existing workflows. Supporting both automated and manual testing, the platform empowers QA teams with real device availability and fast environment setup, significantly reducing testing time and accelerating release cycles.
What do you dislike about the product?
The pricing can be a bit high for smaller teams or startups. Occasionally, there can be slight lags when testing on real devices, especially during peak hours. Some advanced debugging features could also be improved to make troubleshooting even faster.
What problems is the product solving and how is that benefiting you?
BrowserStack eliminates the need to maintain costly in-house device labs and infrastructure. It provides instant access to real devices and browsers, ensuring accurate, real-world testing conditions. This has improved test coverage, accelerated release cycles, and reduced the time QA teams spend setting up environments.