My company has started to use the Rivery extract data from Hive. It is like a project management sort of program, and we started to use Rivery to get the data from there over into Mavenlink, so we were just trying to find data solutions for what we did with the tool for a little while. The tool was a sort of ETL extracting data product, and getting it over to the other programs and using it as a sort of a data cleanup and flow sort of thing was needed.
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Provides users with an initial setup phase, which is fairly simple to manage
What is our primary use case?
What is most valuable?
The solution's most valuable features are that it is quick to connect and simple to use.
What needs improvement?
I don't know what could be improved in terms of what my company was used to previously or after moving over to Rivery. I have not had much experience with platforms other than Rivery. For me, Rivalry was a way to step up from what we used. To be honest, I am not really sure what improvements could be made in Rivery.
Pricing is a little steep for smaller organizations, I would say. The product's pricing model could be a little bit better. I am not aware if there are additional packages for smaller organizations, but if there are no packages available, then maybe that would be a good way to introduce something new in the tool.
For how long have I used the solution?
I have been using Rivery for a year. I am a customer of the tool.
What do I think about the stability of the solution?
So far, the tool's stability has been good.
What do I think about the scalability of the solution?
It is a scalable solution. I think the tool can easily connect you to more solutions. We don't have that many tools, but I think an organization that did could very easily get all of their data hooked up within Rivery and have it flow out to whether that looked like it's flowing into Snowflake, so it just gets into a database, or whether that looked like it's flowing directly into Tableau. There is also connectivity available with Rivery.
The company is pretty large, but most of it is customer-facing. We have three people on our internal teams. There are a couple of other teams with ten to fifteen people using the platform.
How are customer service and support?
I haven't personally used the solution's technical support, but I know that my supervisor had contacted them, and according to him, it seems to be pretty good.
How was the initial setup?
The product's initial setup phase is fairly simple. Once you actually get the software, you just sit down to read a couple of the articles available on the tool's website.
The solution was deployed with the help of a three-person team, including a senior operations and data analyst, a senior operations analyst, and a supervisor, who I think is considered an operations manager. He is just a supervisor above us who runs the operations department. He used to run the resource management department, but now he only has business operations that fall under him.
The solution can be deployed in a few days.
The tool requires some maintenance to ensure that we double-check and do our due diligence to check connections, which is just a typical part of our process. In terms of other software programs that the organization uses, there is just another team, and they are mostly some of our in-house software programs, whereas I am a part of the team and pretty much responsible for data transfer.
What was our ROI?
The tool's use has had a large savings on time. I would say that in terms of cost-benefit, we have used just an in-house solution before. I would say for other organizations, using a program that may be something different before can save costs using Rivery. It's definitely very beneficial in terms of overall productivity. We're able to get quite a bit more done. Within the same time frame as usual. With Rivery, I can save 15 to 20 percent time.
What's my experience with pricing, setup cost, and licensing?
The tool's price can be a little steep for a small organization. I rate the tool's price as six out of ten if I consider the lowest price to be one and the highest price to be ten.
What other advice do I have?
Speaking about how the automation capabilities of the product have improved the data processing tasks, I would say that there was a lot of manual work that we had to do in our company. Originally, beforehand, we were downloading files, and then we had a sort of an in-house solution to which the files that we downloaded were uploaded. The in-house solution was integrating the data, but with the automated features, it kind of eliminated all of that, at least most of that process, and we would still go in and try to make sure that the data that came over was accurate. My company was involved in double-checking since we wanted to ensure that the data flowed inaccurately. In terms of the actual automation, it did save a lot of time compared to having a manual process in place.
I would recommend the tool to others because our experience with it has been such that it came in when we were hoping to dramatically improve our process flows. Rather than going in and having to do a lot of manual work, we now can save that time and go in and maybe do periodic reviews to ensure everything is still connected well and syncing well and ensuring the data is the same as in the source platform. I think that an organization would want to connect even more software platforms to Rivery as it would certainly save some time.
The tool handles data security and compliance because now, with just one source, we are carrying data over through that one pipeline. It definitely allows us to have more control over who sees that data and who actually has access to it.
In our company, we don't really do a whole lot of AI-driven projects internally. The external side is, believe it or not, where a lot of those AI projects are happening in my company, but I can't really speak about it.
I rate the tool an eight out of ten.