Azuga Fleet
Azuga, a Bridgestone CompanyReviews from AWS customer
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Very helpful and easy to access
What do you like best about the product?
Able to see and configure where vehicles are Updated information on the vehicle
What do you dislike about the product?
Sometimes the device will go off without any reason but it is a quick fix
What problems is the product solving and how is that benefiting you?
Keeping an open eye for any problems and able to fix those problems in an instance
Great way to view your workers
What do you like best about the product?
How accurate the system is, with live up to date feedback.
What do you dislike about the product?
Not really much to name that is negative
What problems is the product solving and how is that benefiting you?
Times technicians leave their home and get to accounts
Great Service for Tracking Our Vehicles!
What do you like best about the product?
We love using Azuga Fleet on our 10 work trucks. We are able to get up-to-the-minute GPS updates, we are able to see who our best drivers are, and, in the rare times that our technicians get lost, we can give turn-by-turn navigation to them! The video feedback we get is amazing as well!
What do you dislike about the product?
There are times that the long wires get kicked loose by our drivers and we lose navigation but it is a quick fix to have them plug their cords back in to the OBD.
What problems is the product solving and how is that benefiting you?
The trackers are allowing us to monitor the amount of time spent at customer's homes doing service, as well as their time on the clock.
Great app to ensure safety of drivers
What do you like best about the product?
The app is a nice way to help keep track of drivers and to ensure that they are driving safely.
What do you dislike about the product?
Sometimes the bluetooth connection to the vehicles take a long time to sync even though there are no other trucks running or around the area.
What problems is the product solving and how is that benefiting you?
Tracking our drivers and ensuring that they are following company policy
Great product and excellent customer service!
What do you like best about the product?
Azuga has excellent GPS and over-the-road camera monitoring to manage the fleet from your phone and computer. With Azuga, you can customize reports to monitor your fleet fuel cost average and compare each unit's performance to implement much-needed improvements. I have dealt with my account representative Vivian and only have good things to say about him. Excellent customer service and support!
What do you dislike about the product?
I do not have any dislikes to report. sorry.
What problems is the product solving and how is that benefiting you?
Azuga customizes the reports that you would need and use to monitor how efficiently your fleet is operating. Reports are easily accessible and can help cut costs by implementing necessary changes to the fleet.
It very helpful in the ay that if you need to see a location at that moment!
What do you like best about the product?
Gps is pretty accurate and works about 98% of the time.
What do you dislike about the product?
Don't care for the way you have to see past locations.
What problems is the product solving and how is that benefiting you?
Helps our Coordinators detect the amount of time it takes to arrive at a delivery, which makes us more productive.
Bad billing and customer service experience
What do you like best about the product?
Overall the available functionality is great, and the data is accurate. The camera system takes clear video, and the GPS shows where the unit is in real time. The breadcrumb report is also great. The account manager was very pleasant to deal with and quick to respond.
What do you dislike about the product?
Cameras are easy to disconnect without disconnecting the GPS. There is no real time alerts that both the GPS and camera system have been disconnected/are not responding.
The billing was incorrect from the get go, and it took over 8 months to get the corrections made. Even once they were made there were still discrepancies.
Any issues that had to go beyond the account manager (ie. the billing issue) felt like you could not get to someone who could/would help you.
The billing was incorrect from the get go, and it took over 8 months to get the corrections made. Even once they were made there were still discrepancies.
Any issues that had to go beyond the account manager (ie. the billing issue) felt like you could not get to someone who could/would help you.
What problems is the product solving and how is that benefiting you?
Allows us to know where our vehicles are, and when they were at specific locations. Also provided a protection against false claims since we would have video proof of any and all incidents.
Team Tracking
What do you like best about the product?
It makes it easy to find my team members' locations and helps provide a sense of security for them as they navigate problem locations.
What do you dislike about the product?
None to note at this time. The system works well for our use.
What problems is the product solving and how is that benefiting you?
None at this time
Game-changer for our fleet operations!
What do you like best about the product?
The Azuga devices are so easy to install- just pop 'em in to the port in the vehicle- and then the data and visibility you get back on your portal about your fleet is game-changing! We can see where all vehicles are in real time and pull highly accurate reports instantly.
What do you dislike about the product?
Cannot think of a downside- they are working great.
What problems is the product solving and how is that benefiting you?
We are able to track our vehicles to the minutia. The accuracy of the GPS tracking is fantastic.
Azuga is an essential part of our Business
What do you like best about the product?
I like the fact that you can see where your vehicles are at during the day. You also receive a lot of information concerning your drivers and your vehicles.
What do you dislike about the product?
The user interface is sometimes confusing.
What problems is the product solving and how is that benefiting you?
Azuga is providing maintenance information on our vehicles and metrics on our drivers.
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