For Trend Micro Deep Security, I mainly implement and monitor policies and create policies regarding recommendations. I allow and block applications, create trusted zones, and establish firewall rules.

We have created server-to-server policies. We monitor all the policies and create them based on what we are blocking in our network. For application control, there are many trusted banking applications, so we have to exclude them. We have created rules by vendors.

For anti-malware, we are using a weekly scheduled scan. We monitor the logs to see if any alerts are coming and if it's working or not. We also have daily security patch updates and monitor the alerts and reports on a daily basis.

There is also application control and activity monitoring, such as web control. There is a web reputation module.

The best feature of Trend Micro Deep Security is log monitoring, integrity monitoring, and IDS/IPS rules, which are basically for virtual patching and zero-day attacks. It's very easy to use and a very powerful tool for server security.

For integrity monitoring, when a user's privileges are escalated, for example, from a least privilege user, and they are running an administrator tool or deleting sensitive files, it will show us that someone is using that command. For log monitoring, when we view the application and operating system logs, they go to our SIEM or SOAR and give me in-depth alerts on that behalf.

For Trend Micro Deep Security, there is no hash value separator. In Trend Micro, there is one option they have to add for a hash value block. We have to depend on a third-party tool, hash tools. Also, we are not able to manually delete any hash from the console. We have to go to the SQL database, and from there, we have to do that. So it's just a process for SQL.

I took one point off for the integration part for SIEM. It gives you all the things, but for incidents, it gives them to you module-wise. You have to integrate it based on specific log types, so it depends on which SIEM you are using, such as Splunk, QRadar, or LogRhythm.

I have been working with Trend Micro Deep Security for the last 3.5 years.

Trend Micro Deep Security is very stable. If it's not, you have to create a case, and they will release new code for that.

For Trend Micro Deep Security's scalability, you can use it for a better experience. It's easy to install script-wise. You can install it on a script basis for Linux and Windows. In my opinion, we get 80 to 90% resolution of installation. For all other different types of OS, it will give you different types of operating system agents. But if you are not able to switch operating systems, you can also install it with a script. For Windows, it's one way, and for Linux, it's another.

The customer support is good. For premium, it basically comes within three hours. A dedicated support engineer will come in within three hours, but if your Trend Micro account manager is good, it will be aligned within one to two hours.

On a scale of 1 to 10, I will rate the customer support at eight because it takes about five to six hours or one day to get its analysis.

Positive

Previously we were using Trellix server security. In Trellix, we were getting very strong effects of slowness. That's why we changed. The server hung sometimes, and due to that, our business was hampered.

We evaluated Trend Micro Deep Security with Sophos, and not only Sophos, we evaluated it with CrowdStrike, but CrowdStrike did not have such granular-level security postures.

We have implemented Trend Micro Deep Security in our organization and have been working with it for the last six to seven years. As compared with other solutions, it's very easy to use. To implement or troubleshoot at an L1 or L2 level, there are more KB articles for that and in-depth knowledge about what to do with a step-by-step procedure. It's easy to implement, configure, deploy, and also monitor the logs.

For Trend Micro Deep Security, we save our time creating policies, and we never have to go to L3 or L8 level engineers because we can resolve and troubleshoot all the issues on our own on behalf of the KBs. The Trend Micro KB articles are very useful for that. Also, its support is great. For a product with great services, there is no struggle to work with it.

The reporting is good. All events are very customizable, but we will say about blocking the hashes. In today's market for server security, I have never seen any other OEM's product which is close to it. For one node, the price is much more than other products. When we talk about other OEMs, it's 10 to 12K. But when we come to Trend Micro Deep Security, one node is approximately 25 to 30K.

Trend Micro Deep Security is a premium segment product. Definitely not money saved, but you have no tension for the business, their compromisation, and things. Also, their updates are much better than other OEMs. It is also easy to use, so there are no negative points for that part.

My advice to others looking into using Trend Micro Deep Security is that for a better experience, it is easy to use. We just have to schedule updates and upgrades. It will automatically upgrade, and there is customer support or articles support. It's really very helpful for troubleshooting. If you face any issue, you have to simply go on Chrome and search the error code. It will give you details on what to do, why to do it, and why it happens.

I rate Trend Micro Deep Security a nine out of ten.

My main use case for Trend Micro Deep Security is its best feature, virtual patching, which allows us to secure our server against known vulnerabilities without having to immediately apply OS or application patches. This has helped reduce downtime, improve compliance, and safeguard critical workloads. The solution has seven modules, including anti-malware, web reputation, firewall, integrity monitoring, and log inspection, but its best feature remains virtual patching.

I use Trend Micro Deep Security in multiple organizations, primarily in the financial sector and multiple banks, where I have protected both our physical and virtual servers from vulnerabilities. Its role is primarily virtual patching, meaning if our server is vulnerable due to a zero-day attack and a patch is not applied, Trend Micro Deep Security creates a virtual patch. That remains the best feature. I perform day-to-day operations with it.

I have implemented and tested multiple use cases on Trend Micro Deep Security solution for different modules, including intrusion prevention and integrity monitoring. For the anti-malware module, I have tested and observed how this product protects against any malicious or suspicious activity.

The best features Trend Micro Deep Security offers include virtual patching and comprehensive protection from multiple modules such as anti-malware, web reputation, firewall, integrity monitoring, and log inspection. It is very user-friendly, easy to understand, and helps us integrate multiple products with Deep Security.

The user-friendly aspect and integration of Trend Micro Deep Security have helped my team significantly. For example, we can integrate our SIEM product, Active Directory, and multiple platforms. If an operations engineer cannot find something or forgets about a suspicious activity, we can identify the suspicious thing with the help of the SIEM. With Active Directory, we maintain our compliance, checking which server has Deep Security and which does not. By integrating these solutions, we effectively maintain compliance in our environment.

Trend Micro Deep Security has positively impacted our organization because we have implemented it for multiple purposes, primarily for server security. It is installed on both multiple virtual and physical servers with minimal performance impact. It has been extremely stable throughout our usage, with no major disturbances.

Trend Micro Deep Security is a good solution. I have been working on and using this product for almost four years. While it is fundamentally good, the patches are released every month; if it could remain stable for a longer time, it would be helpful instead of requiring monthly patches.

Regarding outcomes, I have noticed reduced downtime potentially due to higher utilization on the server. By adding an exception, we can minimize this type of incident. Additionally, we can track which incidents are happening through the XDR solution.

I have been using Trend Micro Deep Security for almost four years and continue to use it.

Trend Micro Deep Security is a stable product. It has positively impacted our organization because we have implemented it for multiple purposes, primarily for server security. It is installed on both multiple virtual and physical servers with minimal performance impact. It has been extremely stable throughout our usage, with no major disturbances.

When discussing scalability, Trend Micro Deep Security is used in multiple organizations across the financial and retail sectors.

The customer support for Trend Micro Deep Security is good, and they provide timely responses.

Positive

I previously used Symantec and Trellix products before switching to Trend Micro Deep Security because the tech support was delayed and not satisfactory. I struggled to get timely assistance.

My experience with pricing, setup cost, and licensing for Trend Micro Deep Security is almost good and average.

I have seen a return on investment with Trend Micro Deep Security. It is a time-saving and money-saving product. The management console is very useful and easy to operate, allowing policy deployment in a minimal amount of time.

My experience with pricing, setup cost, and licensing for Trend Micro Deep Security is almost good and average.

Before choosing Trend Micro Deep Security, I evaluated other options such as CrowdStrike, among multiple products in the market.

I strongly recommend Trend Micro Deep Security to any organization looking for a powerful, scalable, and future-ready server security solution. It has been invaluable for us, and I believe it will be equally beneficial for future users and buyers.

Trend Micro Deep Security is a powerful solution in the market for server security.

My advice for others considering Trend Micro Deep Security is to strongly recommend it as a powerful, stable, and future-ready server security solution. It has been invaluable for us, and I believe it will be equally beneficial for future users.

On a scale of one to ten, I rate Trend Micro Deep Security a nine.

In my current scenario with the MFS company, Trend Micro Deep Security is used for servers protection. Our Unix system and Windows system have several services, so for the servers protection, firewall, application control and IPS, IDS, we are working to ensure this actual protection for the solution and servers.

The best features of Trend Micro Deep Security are its protection layer and its total control of the servers. As of now, in all of the endpoint security solutions and server security solutions, only cloud-centric options exist, but for on-premises, Trend Micro Deep Security is one of the best solutions for servers.

The protection layer and total control features of Trend Micro Deep Security provide comprehensive protection. It has multiple security layers, including anti-malware, intrusion prevention, integrity monitoring, web reputation, application control, firewall, and log inspection. With a single lightweight agent, I have access to all of the protection layers. It also provides flexibility for Windows, Linux, and cloud workloads, as I am managing a hybrid infrastructure through Trend Micro Deep Security. Additionally, I benefit from centralized management, policy enforcement, monitoring, and quick response to threats. It also complies with regulatory standards such as PCI DSS, GDPR, and ISO 27001. Compared to other solutions, it's beneficial to have so many features consolidated in a single solution which is competitive with other companies.

Currently, we have the XDR solutions on top of Trend Micro Deep Security. In XDR, I get extra deep dive knowledge and deep dive features. We see there is the root cause ability when we find out in the XDR integration feature, which is the actual Vision One XDR with Trend Micro Deep Security. It's good to have, and they have the Vision One platform, which is good for day-to-day reaching. The feature-wise implementation is good.

In the area of policy management and overall administration, Trend Micro Deep Security could improve some settings that require attention. Their UI/UX also needs improvement to make it more user-friendly. If someone is not well-versed in Trend Micro Deep Security or lacks expertise, they can't use or utilize these tools effectively. Therefore, user experience improvement is most crucial, along with enhancements in policy management and the accuracy of the IPS, IDS features for real-time protection.

It is primarily focused on the firewall policy management, and if any server is blocked through any rule, a proactive dashboard or alert would be helpful.

I am using Trend Micro Deep Security for more than five years.

Since implementing Trend Micro Deep Security, there have been some hiccups. As a new solution running in operations, I encounter everyday busy operations. During the implementation phase, some issues arise for tuning. After proper tuning the configuration, it is now good to have stability in terms of communication and other aspects. Also, there is an improvement in the security layer. Until now, I haven't faced any anti-malware threat because of all of the proactive protections available in Trend Micro Deep Security, especially in the IPS portion and virtual patching which covers various aspects.

Trend Micro Deep Security is stable.

In terms of scalability, Trend Micro Deep Security has inbuilt features such as HA options and load balancing options. Customers can also use SQL HA for their database high availability.

In terms of customer support, I think they need to exhibit more proactiveness. That is the lacking we are facing, and thus I believe they need improvement in customer support.

In my current organization, Trend Micro Deep Security is the only solution used. However, with 12 years of experience, I have used other solutions such as CrowdStrike, Trend Micro, Symantec, Kaspersky, and ESET. I possess a diverse range of experience with these products, but compared to dedicated server security, Trend Micro Deep Security is a good solution.

I evaluated and tested other solutions in my previous organizations. Here, only Trend Micro Deep Security is employed, but as I mentioned earlier, I also have experience with Kaspersky, CrowdStrike, Sophos, and Symantec among other products.

The pricing and licensing for Trend Micro Deep Security is typical; in that part, it's high, obviously, compared to other competitors. However, if I round up all of the solutions in a single package, then the pricing is medium, reflecting a medium pricing calculation.

Trend Micro Deep Security is a good solution if you consider hybrid solutions or integrate it with XDR and EDR portions. However, if you do not consider the cloud or hybrid aspects, there are limitations. As an on-prem solution, it can single-handedly resolve your problems and protect your organization and servers. On a scale of 1-10, I rate Trend Micro Deep Security a 9.

We have many use cases. We deployed it, and we replaced Semantic with Trend Micro Deep Security for one of our customers in the Telecom sector. Some of our customers are actually looking for Microsoft solutions because most of the endpoints and the infrastructure are Microsoft-based, so they want the platform to be the same.

We are satisfied because we have experience deploying it in a big Telecom sector that has 7,000 NPCs, and they are running different services, Microsoft, Linux-based, and some other operating systems with many applications. They remain satisfied.

At different time spans, we often required technical support. Their portal is available, or we engage with this for any technical issue or if there is any breach, so they often get help from them, and their technical team works with our teams to find out different issues.

Trend Micro Deep Security has very good features such as virtual patching and almost all other features are the same as all the Endpoint detection and response systems are capable of doing the security features such as deep scanning, secret scanning, and the advantage of Microsoft is that it protects the cloud services as it protects the on-prem.

For threat detection, they use heuristic behavior detection, and sometimes, if they think there is a sort of attack which is new, they alert you, and they detect and show where the attack is coming from. They even suggest patching or any solution to stop that attack.

Trend Micro Deep Security is not a very cheap solution, but customers are satisfied. It's working, so every year, once they purchase it, and after a year, they renew it, or whenever the subscription expires, they renew it, unless there is any security breach.

Trend Micro Deep Security should provide a bundle solution for the customer similar to what Microsoft provides. For example, Microsoft provides ATP solution in their Defender, that not only filters the emails but also detects spam and malware in attachments, and it provides security for SharePoint solution, Teams, and other products available on the cloud.

Most of the features are adequate. Customers are satisfied. If there are some new types of attacks which are still not identified, these vendors will improve their solutions according to the attacks.

One important improvement would be to reduce their cost. The countries which are progressing, and which have budget issues, such as third world countries or poor countries, have very limited budgets. They have to pay in dollars, and the dollar is very expensive in most countries.

We have been working with Microsoft's Trend Micro Deep Security solutions for the last 3 years.

Implementation is not complex. It has been so far good. One important aspect that should be addressed is they should try to reduce their cost.

We have different experiences. Sometimes one Endpoint Security solution could not detect or mitigate any attack type, while the other one works adequately and sometimes, Microsoft solution doesn't work adequately for any sort of attacks. We have different sorts of experiences and responses from the customer side.

There are some minor issues, which are mostly NPC or user end issues such as when they use unwanted software or click on illegitimate or malicious links. There are issues regarding the end user, but as far as the software is concerned, we believe that software works fine until it is patched, managed, or monitored by the IT teams.

It's an enterprise company. They have many endpoints. There are more than 3,000 endpoints, but in most organizations, they are using a mix of these security solutions. They use it for comparison base, and they sometimes have budget issues, so they use it in different departments.

Support in Trend Micro Deep Security is very good. They have very professional engineers, and they often respond effectively. We are satisfied.

Positive

It's not difficult to maintain because we have experience that when the customer is trained adequately, and if they are really concerned about security, they maintain it properly. They have the IT teams, security teams to look after the server endpoints and monitor them, patch them and if there is any vulnerability or any detection found on the endpoints, they try to mitigate that.

Mostly in our country, customers are quickly migrating to the cloud. We get different sorts of requirements from the customers in different sectors, such as customers in the Banking sector have different requirements, customers in the Government sector have different requirements.

We give the comparison and demo to the customer. If the customer is interested in technical capabilities, we demonstrate the tools, setup, implementation, and their working. At the end, the customer is more interested in the cost.

We give the comparison and demo to the customer. If the customer is interested in technical capabilities, we demonstrate the tools, setup, implementation, and their working. At the end, the customer is more interested in the cost. This is the strategy. We give a fair comparison of all the products, and give them clear insights of the products, which makes it helpful for the customer to make a final decision to purchase the license or product.

If it meets the customer budget, we will recommend Trend Micro Deep Security.

We recommend them because the virtual patching is a very good feature. Customers are very satisfied, especially when there is Microsoft infrastructure. We pitch them the solution stating that if there is any security breach in the market, then this solution is capable, based on the information, it virtually patches your servers even if Microsoft has not released the real patch for that issue.

Implementation is not complex. It has been good so far.

We give the comparison and demo to the customer. If the customer is interested in technical capabilities, we demonstrate the tools, setup, implementation, and their working. At the end, the customer is more interested in the cost. This is the strategy.

It's not difficult to maintain because we have experience that when customers are trained adequately, and if they are really concerned about security, they maintain it properly. They have the IT teams, security teams to look after the server endpoints and monitor them, patch them, and if there is any vulnerability or any detection found on the endpoints, they try to mitigate that.

On a scale from one to ten, I would rate Trend Micro Deep Security as an eight.

Neutral

Positive

We are using it for NetSpark, and I work for two organizations where I'm using this tool. In both, we are scaling our networks and endpoints, analyzing our traffic, and analyzing the endpoints and security.

In one organization where I started, we were using a SIEM solution and facing challenges like a lack of complete information. Deep Security has helped us to know where intrusion started, penetrated, and went within our network, thereby improving security.

I appreciate the complete visibility of information, including endpoints and detailed tracing from origin to navigation. It helps us detect and protect against network penetrations at the specific point of intrusion.

New patterns need improvement, as some new data access points are challenging to investigate and allow entry without detection. Improving this area and providing complete visibility would be beneficial.

I have been using this product for nearly eleven months.

I would rate the stability as eight out of ten.

I rate technical support a nine.

Positive

I previously used QRadar. Compared to QRadar, Trend Micro improves quickly based on feedback and provides more comprehensive solutions.

In one premises, we deployed it on the cloud, which was challenging at the start, while on another it was set on TensorFlow, which was comparatively easy.

Their team was very helpful during the deployment process. Trend Micro's team was particularly cooperative.

It has saved us time, money, and resources. We saved nearly forty percent of our time previously spent on manual investigations.

The pricing is very fair, although there are other cheaper options. Due to our limitations, Trend Micro was our best option.

I would rate it an eight out of ten.

For the servers, they have Deep Security. Plus, they have introduced a new feature, which is threat assessment for networking. And that is the one product that we are actually promoting right now more than anything else in their portfolio.

Normally, customers use it to secure their servers. Especially when it comes to updates for our enterprise clients and any client who has more than 10 or 20 servers, it's very hard for them to have downtime to install all the patches, check them, test them, and then run them. 

Trend Micro Deep Security is a very good solution for them because it stops all the vulnerabilities and exploits in the server. It downloads all the upcoming updates and gives you a time of your choice when you want to have downtime, maybe over the weekend. Then you can download all the updates, which have been tested on the Trend Micro site, and freely install them on your servers. Then you can bring the servers back up for working. 

So in that sense, they save a lot of time in downloading and installing updates, while at the same time protecting the servers from all the vulnerabilities and exploits.

Trend Micro use IPS for remote vulnerabilities. If someone is using a remote desktop to exploit the network, that's where users use the IPS. And IPS in our region or in our country, where we have deployed it, it's only in enterprise companies, not as SMBs or the private sector. Mostly, it has been deployed in the banking sector.  

It's a good product. It's taken the majority of the market share in Pakistan from any other product; the major feature of Deep Security is its virtual patching management, which they download on the cloud. They stop all the vulnerabilities and exploits as long as you don't download all the updates and install them physically on the servers. 

So, in that sense, it is a very good product. And we've been selling it for a long time; it's been four to five years. And we have a lot of customers for it.

Trend Micro Deep Security has a sandboxing unit, which is one of the major features that actually gives you a chance to detect any kind of threat in your network or on your servers. 

Also, if users truly want to secure their network and the servers, they may want to use XDR as well, which has all these features we just discussed.

Personally, I would like them to separate their products into different categories, rather than putting everything in one box.

It's scalable in the sense that if they bring out any new version or new edition or anything beyond the IPS. So, it's scalable.  

I used to work with Kaspersky for a long time. Recently, I switched and I'm trying to work with Trend Micro. I'm also trying to include Carbon Black as an endpoint security solution in our portfolio. Carbon Black is in the initial phase, but I'm familiar with Trend Micro. I worked with them before, but not as our primary endpoint security solution. That used to be Kaspersky, now it's Trend Micro.

Now, I work with the entire product range of Trend Micro, but mostly, we're focusing on Vision One. So, from a sales point of view, I know a few things and I'm still learning.

Financial in the sense that it protects your servers. Simple as that. When you get attacked or compromised, the whole network is down. You lose time and money. 

And it takes a long time to recover, especially if it's a ransomware attack. So in that sense, Deep Security is a quite good product.

Trend Micro Deep Security is on the expensive side. If I compare it with other endpoint security products, for example, even Kaspersky or Bitdefender or any of the known endpoint security solutions, Trend Micro is a little bit on the expensive side compared to them.

I would rate it a nine. I think it's a very good product. I would recommend Trend Micro Deep Security to others

The platform's IP detection feature is particularly effective in identifying connections to our servers.

There could be a centralized management server to oversee all platform functionalities.

We have been using Trend Micro Deep Security for approximately three years. 

I would rate the product's scalability a seven out of ten.

The scalability was limited; the product did not detect as many behavioral patterns as CrowdStrike, which provided more comprehensive insights.

The technical support experience was good, but there was room for improvement in terms of response time.

Positive

We decided to switch to a more AI-based solution from Trend Micro to address the rise in ransomware attacks better and reduce the number of servers needed for management.

While the pricing was on the higher side, the manageability and comprehensive alerts provided by the product justified the cost. I paid approximately 26,000 per license. There is an additional cost involved for support services. 

I compared the product to McAfee.

The product's intrusion prevention capabilities were beneficial as they allowed me to block unauthorized connections and potential threats at both the server and firewall levels.

I rate Trend Micro Deep Security a nine out of ten. 

I work in a finance-based company, so what we look at would be an anti-malware suite to inspect IPS policies, firewalls, and other such stuff.

The most valuable features of the solution are the log inspection and the IPS, which are the most effective compared to other tools.

Log inspection completely reviews all the logs on the machine rather than me going and investigating. I can take a quick look into the issues with Trend Micro Deep Security.

The tool needs to be made more user-friendly. The dashboard is there, but the solution's false positives are a bit higher.

I have been using Trend Micro Deep Security for three years. I am a customer of the solution.

It is a stable solution. Stability-wise, I rate the solution a six to seven out of ten.

I have no complaints about the scalability of the product. Scalability-wise, I rate the solution a seven out of ten.

If I speak about the support directly from Trend Micro's team, I rate the technical support as five out of ten.

If I consider the support that I get from Trend Micro's sales engineering team, I would rate the support as a seven or eight. The support team does not reply, and if they do, they provide a response after a week, even if you say that we urgently need their help. The local team in my country, which is the engineering team from the sales side, contacted us and asked whether they could help us in any way with the ticket raised from our end.

Neutral

The product's initial setup phase was super easy. Trend Micro's team was there to support us when we were setting it up. The sales team and sales engineering team were also helpful.

If ten means very easy setup and one means difficult, I rate the setup phase a seven to eight.

Within business hours, the solution was deployed in two days, considering that there was a need to set up policies and servers.

With Trend Micro's virtual patching in place, the IPS rules are quite effective, so I don't have to patch my systems right away. Trend Micro has been quite aggressive in releasing the IPS rules, which protect our servers from any such incidents.

I wouldn't think that I have seen any reduction in security-related costs since implementing the solution. I have not seen a reduction in the pricing of the security suite, given the fact that the risks have been increasing worldwide or at a global level. We have to put more money to protect ourselves.

I would not blame Trend Micro for not ensuring that users see the cost reductions. Considering the many developments in the general market, the tool has to stay updated.

The compliance management in Trend Micro Deep Security has not very much improved the security audits, especially since we are using the on-prem version. With the on-prem version, you don't get much of the compliance management part. The SaaS version is quite different and we are looking to switch to it.

The fact that Trend Micro Deep Security has integrated everything with Trend Vision One is something that is more than sufficient.

We are using the tool's on-prem version, so I don't think I have seen anything related to AI.

I have not seen anything related to automation in the tool.

The suite is better, so when you are buying a product, make sure that you squeeze everything into one since that is where the real money lies.

I think the major value for my company does not come from Trend Micro Deep Security but from Trend Micro Vision One, XDR Telemetry, and everything else.

If a person has completed the integration, you don't have to look at the different modules of Trend Micro Deep Security, as you can just log into Trend Vision One and do all the XDR analysis.

I rate the tool an eight out of ten.