The solution is easy to manage.
Forcepoint [Private Offer Only]
Carahsoft Technology Corp.Reviews from AWS customer
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An easy-to-manage solution that needs to improve support
What is most valuable?
What needs improvement?
I am not able to get support directly from Forcepoint.
For how long have I used the solution?
I have been working with the product for three years.
What do I think about the stability of the solution?
I rate the solution's stability a seven out of ten.
What do I think about the scalability of the solution?
I rate Forcepoint DLP's scalability an eight out of ten. My company has 11,000 users.
How are customer service and support?
The tool's support does not provide urgent solutions when we face issues.
How would you rate customer service and support?
Neutral
How was the initial setup?
We have five resources to handle Forcepoint DLP's maintenance.
What's my experience with pricing, setup cost, and licensing?
I rate the tool's pricing a six out of ten.
What other advice do I have?
I rate Forcepoint DLP a seven out of ten.
Which deployment model are you using for this solution?
On-premises
A value-for-money DLP solution with NetApp, CASB, and endpoint DLP
What is our primary use case?
In Sri Lanka, we had more banks for DLP. However, Forcepoint offers NetApp, CASB, and endpoint DLP from a single vendor.
How has it helped my organization?
In Sri Lanka, we have strong governance for data. Every organization prioritizes securing personal information and customer details. Forcepoint DLP protects data within and outside the organization.
What needs improvement?
The solution could improve user ability in their firewall. It still requires regulatory compliance, which should be addressed immediately.
What do I think about the stability of the solution?
The product is stable.
What do I think about the scalability of the solution?
The solution is scalable. We can add more licenses and cater to more users from the application.
How are customer service and support?
Forcepoint should improve its technical support. Sometimes they take a lot of time to resolve the issues.
How would you rate customer service and support?
Neutral
How was the initial setup?
The initial setup is very easy. It has only one console for multiple channels like email, network, and DLP capability.
The deployment depends on the customer’s environment. We have to configure the DLP framework for the categories. Overall, the deployment takes around one or two years for a complete DLP solution.
What's my experience with pricing, setup cost, and licensing?
The product has mid-range pricing, which is worth the money.
What other advice do I have?
Overall, I rate the solution a nine out of ten.
Which deployment model are you using for this solution?
On-premises
Offers good UAV Analytics engine and easy to install
What is our primary use case?
The main purpose of DLP is to protect data from being sent outside of the organization without authorization. So, my client uses it to protect emails and web traffic and to integrate with content classification and USB blocking systems.
What is most valuable?
Some good features are basically its UAV Analytics engine. And even fingerprinting is really good in Forcepoint.
Forcepoint recently released an in-line proxy feature, which is a great addition. Previously, users had to add an extension to their browsers, but now that's not necessary. Now, that extension is not needed.
What needs improvement?
One area that could be improved is the support. The current support is not very good. Because they don't come on time when a customer really needs it, they take a lot of time to troubleshoot anything.
For Mac, they should introduce the feature of airdrop. Currently, no DLP detects the airdrop feature. Like, if we have an airdrop. So, no DLP detects that any file is going from Airdrop. Our customers have these use cases.
For how long have I used the solution?
I have been working with this solution for five years. For Forcepoint, we are a titanium partner.
What do I think about the scalability of the solution?
It's scalable. We sell to medium and enterprise-level businesses.
How was the initial setup?
It is an easy installation for Forcepoint.
To deploy Forcepoint, we would take almost a week because it's an on-prem solution. But now they have even a cloud platform. So it can be done in one or two days. It depends on the customer and how they provide the insight and everything.
One person is enough for the deployment and installation process.
For Endpoint DLP, obviously, we are the people who do maintenance. But for SaaS-based, it is GTP service only.
What's my experience with pricing, setup cost, and licensing?
The pricing is fine. It's a yearly based license. For endpoint Forcepoint DLP, they have another license, and for network DLP, they have another license.
What other advice do I have?
Overall, I would rate the solution a ten out of ten. It is a really good product.
It is very user-friendly, even for admins. However, the support is very low otherwise the product is very good.
Easy implementation, user-friendly, and scales well
What is our primary use case?
Many organizations will have different use cases with Forcepoint Data Loss Prevention. Many companies are moving to an Amazon AWS cloud-based dashboard.
The solution has three deployed options, cloud, on-premise, and hybrid.
What is most valuable?
We appreciate the user-friendliness and ease of implementation of the Forcepoint Data Loss Prevention platform. The availability of the vendor support team is an added advantage.
What needs improvement?
The support could improve Forcepoint Data Loss Prevention.
For how long have I used the solution?
I have been using Forcepoint Data Loss Prevention for approximately four years.
What do I think about the stability of the solution?
There are some improvements that can be made in stability.
I rate the stability of Forcepoint Data Loss Prevention an eight out of ten.
What do I think about the scalability of the solution?
Forcepoint Data Loss Prevention is scalable. Our customers have between 3,000 and 10,000 devices using the solution.
The solution is scalable.
How are customer service and support?
Customers that have voiced technical support could improve.
How was the initial setup?
We have a flexible model to size customers' requirements to deploy the solution and the process for us is not difficult.
The charges that the vendor has for the implementation are expensive.
What about the implementation team?
We have a team of three people who are certified in implementing the solution.
What's my experience with pricing, setup cost, and licensing?
There is an annual subscription model and the amount depends on the type of implementation.
What other advice do I have?
I rate Forcepoint Data Loss Prevention a nine out of ten.
Deployment and scalability could improve, but reliable
What is our primary use case?
I am using Forcepoint Data Loss Prevention for security.
We have not implemented the solution fully and it is still being configured.
What is most valuable?
The solution is stable overall.
What needs improvement?
The implementation could be improved.
For how long have I used the solution?
I have been using Forcepoint Data Loss Prevention for approximately three months.
What do I think about the stability of the solution?
I did not experience any crashes. The solution has been stable in my usage.
What do I think about the scalability of the solution?
I rate the scalability of Forcepoint Data Loss Prevention a four out of ten.
How are customer service and support?
I have used the support from Forcepoint Data Loss Prevention.
I rate the support from Forcepoint Data Loss Prevention a seven out of ten.
How would you rate customer service and support?
Neutral
Which solution did I use previously and why did I switch?
I have used a similar Microsoft solution to Forcepoint Data Loss Prevention, and the Microsoft solution was better. However, we were using Forcepoint Data Loss Prevention because we had a contract.
How was the initial setup?
The initial setup of Forcepoint Data Loss Prevention is of medium difficulty level.
What was our ROI?
I have not seen an ROI at this time. I have only used the solution for a short time. I would need approximately one year to determine the ROI.
What's my experience with pricing, setup cost, and licensing?
The price of the solution is expensive.
What other advice do I have?
I rate Forcepoint Data Loss Prevention a five out of ten.
Which deployment model are you using for this solution?
Public Cloud
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