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the worst management application for AD, ever

  • By Higher Education
  • on 10/25/2019

What do you like best about the product?
To be honest, I don't really like anything about it. Active Directory is not something I think needs a third party application to use, but management wanted *something* and this was chosen.
What do you dislike about the product?
It doesn't sync (even though we force via OneID) with our current AD so we have to go into the main DC to run a sync via PS. It's incredibly difficult just to add someone to a group. I think it's overly complicated to use compared to just using the console for Active Directory.
What problems is the product solving and how is that benefiting you?
Syncing issues have been a huge deal; I can disable someone in AD but OneID does not show that. They will still show as enabled. I've also noticed that if you can a script for it, it still manages to mess up and put people in the wrong containers.
Recommendations to others considering the product:
I DO NOT RECOMMEND ONE IDENTITY. The vendor has been very hard to reach; we constantly have to reach out to them for issues and it takes days/weeks to get back to us. We have had this go Live in August and we are STILL finding issues.


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