What do you like best about the product?

Ease of upload, customisation of system to be set up for different forms and needs.

What do you dislike about the product?

Limit on migration uploads falls far short of what we need to do be able to do this well.
Have not been able to sort out Sitecore connector for months, hopefully we can progress it so we can use it for more use cases internally.
Log in button on top right is confusing and reverts to a screen that fails to log in when clicked by accident by staff instead of using SSO.
Duplicate detection does not work.
We would like the calendar and search functions to be able to be saved shared across users to create fields/tabs to allow better streamlining of editorial tasks.

What problems is the product solving and how is that benefiting you?

It's helping with storage for images, but as it's not connecting to platforms properly, we are unable to use it seamlessly. We hope that as the plug ins work well, our use cases come to life.
The reporting via the forms has been made easier.