Review from Leading Beauty Retailer Digital Operations
What do you like best about the product?
Cequence has been able to protect our Ecommerce website from bad actors and threats that are out there for the past 6-7 years, so we can focus on delivering exceptional experiences to our Guests. We know in this modern era, bad actors and threats are always a notch up and come with suphosticated attack patterns. Cequence has been partnering very well with our own internal Risk and Security team and also with our Operations teams seamlessly. We adopted Cequence very early on. The implementation was smooth and they also supported us through our Digital Transformation journey when we moved from On Prem implementation to Cloud. They bring constant changes and innovation to their platform whcih help us stay upto date in this space.
What do you dislike about the product?
One downside of having Cequence in our Ecom website traffic flow is that they are inline between our CDN and Cloud Layer, especially since they are deployed in a different cloud provider than ours. We would have preferred for them to be more closely located in the same Public Cloud provider as us and in the same region. Also another major concern is the false positives that occurs at times. Totally understand the complexity, but would be nice if the systems can reduce the false positives to NIL :-)
What problems is the product solving and how is that benefiting you?
Cequence is providing us with Bot Detection and Mitigation solutions for our Digital/Ecommerce Website and App.
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