Cequence Unified API Protection Platform
Cequence SecurityReviews from AWS customer
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Cequence is a solid solution for bot defence
What do you like best about the product?
We reviewed a number of providers in this space, but settled on Cequence for a number of reasons:
1. Quality of the sales and support team in the pitch stage and being atuned to our needs
2.Reference checks from those who currently use them - which included a range of orgs from small to very large
3. We run the ususal tests on our side and our team were impressed with the product and the overall value and price as compared to others.
1. Quality of the sales and support team in the pitch stage and being atuned to our needs
2.Reference checks from those who currently use them - which included a range of orgs from small to very large
3. We run the ususal tests on our side and our team were impressed with the product and the overall value and price as compared to others.
What do you dislike about the product?
Their Zendesk ticketing system is a real challenge, we preferred dealing with a direct contact via email. Whilst zendesk is good from a tracking perspective, it's lost the personality of dealing with a direct individual as various folks pick up and manage a ticket over time.
The pricing has creeped up after our first renewal, but overall we're still very happy.
The pricing has creeped up after our first renewal, but overall we're still very happy.
What problems is the product solving and how is that benefiting you?
Our main focus is bot defence - our site is very large and has a number of bots attempting to either scrape data, but more importantly attempt to create dummy accounts or attempt to login to existing accounts. Cequence has massively reduced this and has provided a far better overall solution than our previous provider.
Recommendations to others considering the product:
Make sure you review a number of providers and be absolutely clear about what your specific needs are to ensure their solution maps well to your specific circumstances.
Nice protection against automated attacks
What do you like best about the product?
SaaS option takes the effort off engineer teams, provides great visibility and it is very flexible, allowing different approaches to detected and respond to attacks.
What do you dislike about the product?
It is an inline product, so any failure can impact your business, but this is easy to be fixed, just have some health checks, also needs to be careful when setting up policies, is easy to make mistakes and have false positives.
What problems is the product solving and how is that benefiting you?
Protecting API endpoints, detecting compromised accounts and bot behavior.
Cequence - great Bot & API Defense
What do you like best about the product?
Implementation is straightforward without deploying any SDK's in your infrastructure. The way how they mitigate bot attacks and protect our customers in a very efficient way. Working with CQ Prime and Engineering teams is a lot of fun and they know what they are doing, they are real experts. The Bi-weekly calls with our TAM are awsome and help to be permanent in touch about ongoing topics. Customer Support also improved and handling of Zendesk tickets works stable and fast.
What do you dislike about the product?
Sometimes the dashboard is a bit slow because of so much data that needs to be processed.
What problems is the product solving and how is that benefiting you?
protecting our customers and API endpoints, especially account takeovers is a topic for us. With Cequence we have better visibility about malicious activities in our platforms and can mitigate it.
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