Great product to show our shortcomings
What do you like best about the product?
It's great to help uncover problems that we have with our websites that we thought were great in terms of usability and overall customer experience.
What do you dislike about the product?
It can be challenging to set up tests within our team since we aren't the experts. We need a. It more help leaving everything.
What problems is the product solving and how is that benefiting you?
It's showing us how users use our products and web pages. Our developers and scientists are able to use the web pages flawlessly since they designed them, but our customers aren't able to accomplish their tasks.
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