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External reviews

54 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Divyaprakash P.

IBM Watson NLP Classifier review

  • April 11, 2023
  • Review provided by G2

What do you like best about the product?
I like NLC for its high accuracy and precision in analyzing text data and providing insights.Also it uses machine learning algorithms to understand the context and nuances of natural language making it effective in identifying patterns and relationships in large datasets so.
What do you dislike about the product?
Sometimes I find the pricing of NLC to be high, especially for small businesses or individuals. I am aware about that this cost of using NLC depends on factors such as the amount of data analyzed, the number of classifiers created, and the level of support required, still its too high.
What problems is the product solving and how is that benefiting you?
I have a problem with categarization, so I am using it to categorise and tag content, making it easier to search and retrieve information
. Another problem is analysing social media posts, customer reviews, and other forms of text data to determine the sentiment or attitude expressed in the text. So this, many problems right now I am solving with IBL NLC


    Dharmik P.

Excellent Tool - Analytics

  • April 06, 2023
  • Review provided by G2

What do you like best about the product?
I should admit that I initially studied on Watson and later switched to other platforms, but I am pleased I did because it enabled me to ensure we never employed a medical platform. NLU has the highest level of accuracy in the industry.
What do you dislike about the product?
No issue has been found till now, and it is working fine for my organisation correctly till now.
What problems is the product solving and how is that benefiting you?
I appreciate how easy and simple it to use and it is more user-friendly for us.Several features are available to use, all of them levels for sentiment, subjectivity and polarity are accurate.


    Computer Software

A Very easy to use service that does the exactly what I need

  • April 06, 2023
  • Review provided by G2

What do you like best about the product?
I have been working with the IBM Watson Natural Language Classifier for years not and I have seen this product come extremely far. I think IBM Watson has been very responsive to their customer needs in providing a solution to training and productionalizing a NLC that doesn't require a massive amount of technical expertise. That being said it still allows for power-users to go in there and get a high amount of customizability if they desire
What do you dislike about the product?
This is not as much of a dislike but more of a frustration, sometimes I have struggled with getting the classifier to be accurate enough because I have not provided enough nuance in my training data. Creating all that training data can be super time-consuming which can be no fun. I think some of this will change as NLP large-language models continue to become the industry standard and continue to develop their applicability to infer information from text.
What problems is the product solving and how is that benefiting you?
We were able to quickly categorize support emails to extract root causes which allow us to triage and increase the speed at which we help out customers


    Avijit C.

Watson NLU has opened wide range of options

  • April 06, 2023
  • Review verified by G2

What do you like best about the product?
After introducing the NLU classifier, I feel IBM Watson has been very useful and can be implemented and utilised across various problems and solutions making it a one stop for various solutions.
What do you dislike about the product?
Although, it can be a one stop, still the API rate limit and cost can be something that can be improved.
What problems is the product solving and how is that benefiting you?
Analysing tones for customer and agent in contact centre setting.


    samuel m.

Ml

  • April 04, 2023
  • Review provided by G2

What do you like best about the product?
Data management, data engineering and..
What do you dislike about the product?
Accuracy, complex and difficult in integration
What problems is the product solving and how is that benefiting you?
Future outcomes and optimize employee time


    Insurance

End-to-End integrated GRC

  • November 22, 2022
  • Review verified by G2

What do you like best about the product?
It is scalable, covering modules in operational risk, regulatory compliance, IT governance/services, internal audit, model risk, third-party risk, data privacy... etc. There might be more, but the underlying framework governance is robust. It's reporting COgnos tool is also easy to use (if the package is loaded).
What do you dislike about the product?
Visualisation of the risk analytics and to translate the risk insights for non-tech user.
3 complanies I worked with, they all had specilaised team to customise visualisation dashboards outside of OpenPages.
What problems is the product solving and how is that benefiting you?
It's object model is robust that I can trust the data extracted, and able to investigate with ease from its logical model connections.
This integration made the end-to-end holistic view possible, a tthe unser interface level.


    Veeravenkata S.

IBM OpenPages - Satya

  • November 15, 2022
  • Review provided by G2

What do you like best about the product?
IBM OpenPages with Watson is completely AI driven with highly scalable governance, risk and compliance solutions which help organisations to mitigate risk management with complete identity and access management.
What do you dislike about the product?
There are instances where the NoClassDeFoundError is primarily due to non enable of third-party APIs maybe it would be helpful if this has been enable by default.
What problems is the product solving and how is that benefiting you?
IBM OpenPages is a core platform for the business risk management and it is a kind of solution which will unify all the organization's risk and compliance, made easy and flexible.


    Vishal G.

All project management from one platform

  • October 29, 2022
  • Review provided by G2

What do you like best about the product?
It shows Risk Events, performs risk assessments, and manages testing control. Helps to communicate with other stakeholders and customers with addressing the issues. It's the best GRC(Governance, Risk and Compliance) tool.
What do you dislike about the product?
Integration with other software and reports format, not providing data analytics. Co-relation of risk events and detections.
What problems is the product solving and how is that benefiting you?
It provides risk events that prevent future business losses. Provide continuity in operations, so employees are engaged and learn new skills. It helps us to pass a service improvement plan to customers/stakeholders.


    Andrea M.

Powerful Tool

  • October 27, 2022
  • Review verified by G2

What do you like best about the product?
OpenPages is very configurable while also providing an object model to help guide development. The ability to associate objects is HUGE when looking at this product in a global scale for a large company. Tailored views allows each group of our customers to see what they would like to see, and the new addition of custom email tempaltes for workflows is a great added bonus.
What do you dislike about the product?
Guidance from IBM is a bit lacking when it comes to best practices and suggested use cases. We don't want to start going down a path that would cause us tech debt in the future. There is no real documentation on recommended ways to configure the product.
What problems is the product solving and how is that benefiting you?
IBM OpenPages provides a holistic view of eGRC in our enterprise across all modules in use. Also, it brings a one-stop shop instead of being a mix of vendor apps and excel sheets.


    Bhagath Singh G.

AI is future, so there will be False positives in beginning as you feed machine learns& gets better.

  • October 24, 2022
  • Review provided by G2

What do you like best about the product?
Risk and Compliance are made easy, and the graphical view looks appealing.
Audit planning is good if we know how to immerse ourselves in daily work.
What do you dislike about the product?
Sometimes the page hangs or takes long intervals to load.
What problems is the product solving and how is that benefiting you?
They combined a lot of securities pieces to track better. Issue tracking is what I liked most