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External reviews

54 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Computer & Network Security

GRC with and without IBM OpenPages

  • October 21, 2022
  • Review provided by G2

What do you like best about the product?
IBM Open Pages is a well designed tool where they tried to add a lot of things to make risk management and our life easy. UI can be improved a little more but overall its a good risk management tool. You dont need to keep everything documented at multiple places and can be called a one stop solution to multiple tools.
What do you dislike about the product?
A lot of options makes it a little difficult for new users to adopt it easily. Need more trainings or simplified application tours as if a user adopts this tool he has to use it for a longer period and cannot replace it easily.
What problems is the product solving and how is that benefiting you?
We use this a tracking and reporting tool for multiple clients and it helps to generate wuick reports.


    Ian S.

OpenPages is an awesome GRC product

  • October 19, 2022
  • Review verified by G2

What do you like best about the product?
The task focussed UI views along with the workflow and calculation engines allow solutions to be easily configured to meet client needs with mostly configuration. This means that solutions can be delivered in an Agile approach allowing teams to quickly build and deploy new/amended solutions.
What do you dislike about the product?
Personally I would like more capability for both administators and users to create multiple homepage dashboard panels, and for local panels, to be able to share them with their local teams. This would reduce overheads of creating multiple profiles to have different dashboards.

Having said that, the simplicity and flexibility of how users can setup their own dashboards is very impressive.
What problems is the product solving and how is that benefiting you?
Bringing innovative solutions out and constantly improving the platform capability. The new RCM integrations for example is really helping clients think through their challenges for regulatory compliance, policy compliance etc and providing some neat out of the box integrations to help ingest the external data.


    Information Technology and Services

Great tool for Operational Risk Management

  • October 18, 2022
  • Review provided by G2

What do you like best about the product?
IBM OpenPages can be utilized as a consolidated risk management tool that brings most aspects of risk management to a central point where the respective stakeholders, such as risk owners, can view the big picture throughout the entity at a glance.
What do you dislike about the product?
It is hard to master, and rigorous training is required for people who do not have computer literacy. Implementation of the solution is also a hassle, especially if the organization migrates from an already established integrated ERM framework.
What problems is the product solving and how is that benefiting you?
The solution to the traditional bookkeeping of risk management with separate documents and records scattered among the business units is the main benefit for me.


    Lakshmisha S.

OpenPages Tfui needs improvement

  • October 06, 2022
  • Review provided by G2

What do you like best about the product?
Tfui changes are best. Workflows need more customisation for emails in product. Calculations are good.
What do you dislike about the product?
Calculations doesn't allow same field update on 2 calculations which makes sense but doesn't specify which calculationbot is present. Although Tfui is done with react, certain update to field doesn't reflect immediately until you refresh.
What problems is the product solving and how is that benefiting you?
ORm implementation and incident management.


    piyush s.

Best Natural Language Interpreter that Helps Decision Making.

  • July 10, 2022
  • Review provided by G2

What do you like best about the product?
IBM Watson Natural Language Classifier is one of its kind Language Classifier that in a go return you the best matches/approximate classes for sentences/phrase and outcome.
Secondly, the response time is very less, as soon as we submit a question we get keys to the best matching answer/s.For developers it outputs the JSON format data with class name - conditions and confidence level of the question asked in cases, that JSON can be used widely in integration with code etc.
What do you dislike about the product?
One drawback I felt is Training Data i.e the training data to this Classifier can also be auto-suggested instead of giving manually, like some suggestions to the Training data can be given if we enter any Topic. For example, if we sat Toy, so Training data related to Toy can we auto-suggested by the system.
Another thing is confidence in some Topics that can be improved in coming updates is system i.e accuracy can be improved.
What problems is the product solving and how is that benefiting you?
It helped a lot in supporting our Customer support executives on daily basis.
Recommendations to others considering the product:
I strongly recommend IBM Watson Natural Language Classifier in a purpose to put AI to work .


    Management Consulting

Integration, Intelligence, User Friendly and Robust

  • April 13, 2022
  • Review provided by G2

What do you like best about the product?
User-Friendly interface of the platform. There has been focus on ease of customization in the recent releases which have been helpful for the developers as well.
What do you dislike about the product?
Data integration needs to be improved. Scheduling import of excels/data is required by several clients. Though the workflows and calculations are easy to develop they still have a scope of improvement.
Additionally, cognos reporting can be improved
What problems is the product solving and how is that benefiting you?
We are using OpenPages for several of our clients. The team has implemented Audit, ORM, TPRM, MRM within OpenPages. The reporting though having limitations has still been the key problem solving solution.
Recommendations to others considering the product:
Installation and Upgrades are the hardest part.
Once the organization has the vision, OpenPages will help you achieve it.


    Financial Services

Productive ORM Solution

  • December 12, 2021
  • Review provided by G2

What do you like best about the product?
IBM OpenPages with Watson is a productive solution to house ORM Business Units, Process, Risk, Control, and Events. It has internal tabs that makes it user friendly.
What do you dislike about the product?
IBM OpenPages with Watson is a bit complicated for first time users and requires a learning curve. Also, there are many tabs and drop downs that need to be collapsed to see information.
What problems is the product solving and how is that benefiting you?
IBM OpenPages with Watson is used in my organization for Operational Risk Management with the internal application being called the Global Risk Oversight Tool (GoRo).
Recommendations to others considering the product:
IBM OpenPages with Watson is a good viable option amongst others.


    Management Consulting

Great GRC application which has most of the modules and wide range of reports

  • October 22, 2021
  • Review verified by G2

What do you like best about the product?
It helps to consolidate all GRC tools in one area. You can manage tasks, customise your own dashboard and the reports are also good
What do you dislike about the product?
NOthing as such nothing to complaint all good
What problems is the product solving and how is that benefiting you?
Risk and control assurance, internal audit modules and the benifits are to have a structural management of the same.


    Computer & Network Security

It's okay

  • April 29, 2021
  • Review provided by G2

What do you like best about the product?
Documentation is there and available on the site
What do you dislike about the product?
Difficult to install, couldn't work with it
What problems is the product solving and how is that benefiting you?
Speech to text and recognition
Recommendations to others considering the product:
None


    Banking

OpenPages for Compliance

  • April 20, 2021
  • Review provided by G2

What do you like best about the product?
I like having one centralized tool for all tools used for Audit and Compliance
What do you dislike about the product?
Some of the access to documents can be counter-intuitive
What problems is the product solving and how is that benefiting you?
We have a centralized place to store our related documents and can control access to each individual area