Great products. Great experience.
What do you like best about the product?
Glia provides an industry leading product suite and they are super easy to work with. They have a well developed integration process and make it easy on the client to launch. Their support is very responsive and knowledgeable.
What do you dislike about the product?
I can't really come up with any negatives.
What problems is the product solving and how is that benefiting you?
Glia enables our members to self serve for requests and troubleshooting without having to connect with an agent. This frees our agents up to handle more complex requests over the phone.