The ease of a all in one support system
What do you like best about the product?
The ease of being same to have a singe system for phones, chats, and emails!
What do you dislike about the product?
I wish when you called someone back from a missed call they would keep it all on a single ticket
What problems is the product solving and how is that benefiting you?
It’s making it to where we can resolve things without the use of multiple systems