Customer service is incredibly helpful
What do you like best about the product?
If you have any issues, whether that be compliance related, or platform related, their customer service team is really attentive.
What do you dislike about the product?
Some of the integrations don't work the way I assumed they would but this could also be due to limitations of the products/companies we are integrating with Drata.
What problems is the product solving and how is that benefiting you?
Keeps our information safe and in one place for SOC 2/GDPR compliance.