What do you like best about the product?

We had an outstanding experience with Drata. The platform was incredibly easy to implement, with intuitive workflows and helpful guidance at every step. Thanks to Drata’s automation and clear compliance roadmap, we moved from onboarding to SOC 2 readiness in record time. Our audit went smoothly and was completed successfully with minimal friction. Drata has been a game-changer for our compliance process - we highly recommended!

What do you dislike about the product?

While Drata ultimately helped us achieve SOC 2 compliance, there were several challenges along the way. The platform wasn’t as intuitive as we had hoped, and we often found it difficult to understand what was included or required at each step. We relied heavily on support from a third-party implementation partner and our auditor to interpret and navigate the system effectively. Without that external guidance, getting through the process would have been significantly more difficult. We had a few technical issues along the way and their support wasn't always as responsive as we hoped.

What problems is the product solving and how is that benefiting you?

Automation and organization of our security program to achieve SOC2