The tool makes compliance much easier!
What do you like best about the product?
The chat support takes a bit to get used to - most engineers are quick to want to chat with someone live or read docs.... however, having a human on the other end making a quick turnaround with more nuanced support really helps. The AI chatbot helps as well.
What do you dislike about the product?
Some of the checks aren't always straight forward to determine why something failed and how to fix it. Sometimes/many times this is because of different implementations for the check details and/or exclusions.
What problems is the product solving and how is that benefiting you?
It's providing a way for us to see our estate and status and health - and (working towards) making it so that we can keep this running with minimal effort AND provide critical data to auditors and customers (as needed).
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