What do you like best about the product?

I would say the structure of the platform is excellent, providing clear guidance for a company to manage its security issues comprehensively. Initially, we were not familiar with the security area, especially regarding how to periodically address security issues under the SOC2 and GDPR frameworks. Our customer success manager, Elizabeth John, is very nice and gentle. She has provided me with a wealth of instructions patiently and efficiently. I would recommend Drata to anyone needing to address security regulations.

What do you dislike about the product?

Drata is well-suited for those who really need to meet security regulations. Startups should carefully evaluate whether they have sufficient resources to commit, as once you begin implementing security regulations, it's not easy to stop and you should also expect a long-term commitment. Therefore, if you have a significant number of customers requiring this, it's advisable to proceed. Otherwise, carefully consider your starting point.

What problems is the product solving and how is that benefiting you?

Drata helps us meet the regulations of SOC2 and GDPR.