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Mode - Modern Business Intelligence Platform

Mode Analytics

Reviews from AWS customer

2 AWS reviews
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  • 4 star
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  • 3 star
    2
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External reviews

3 reviews
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External reviews are not included in the AWS star rating for the product.

3-star reviews ( Show all reviews )

    Krishna Pande

Clean visualizations have improved SQL analysis but high cost has forced migration options

  • December 14, 2025
  • Review from a verified AWS customer

What is our primary use case?

I have used Mode Enterprise for around one year, then we disconnected because I thought the price was high.

My main use case for Mode Enterprise was writing SQL queries and finding solutions, similar to what Snowflake does.

We used to write alerts and queries for finding missing data with Mode Enterprise. We also used it for visualization with an enterprise level license, which allowed us to utilize visualization extensively. That visualization helped us to analyze the data using SQL queries. Later we moved that functionality to Snowflake.

What is most valuable?

The best features Mode Enterprise offered were good visualization and a good interface.

I appreciated that it was clean and robust, so it did not lag.

Mode Enterprise positively impacted my organization with its clean visualization and slightly faster response times.

I noticed specific outcomes like saving time and improving accuracy.

What needs improvement?

Mode Enterprise can be improved by reducing the cost, as I think the enterprise version is much costlier. Making the response much faster and more affordable for enterprise customers would help prevent them from switching to other platforms.

For how long have I used the solution?

I have been working in this role for the last 3.5 years.

What do I think about the stability of the solution?

Mode Enterprise was stable.

What do I think about the scalability of the solution?

It is well-scaled, at least within our organization.

How are customer service and support?

Customer support was good, but I have rarely used it, perhaps once only.

How would you rate customer service and support?

Positive

Which solution did I use previously and why did I switch?

Earlier we used Mode Enterprise only, then we switched to Snowflake because of the costing issue.

What other advice do I have?

I recommend looking at the cost to determine if it is really benefiting you. Alternatively, you can go for other cheaper versions which give similar results, as there is no point in spending extra costs. You can go for Snowflake if you are using easy visualizations, or you can go for Power BI or Tableau if it is visualization heavy. You can directly connect your AWS to it. My overall rating for this product is 6 out of 10.

Which deployment model are you using for this solution?

Public Cloud

If public cloud, private cloud, or hybrid cloud, which cloud provider do you use?

Amazon Web Services (AWS)

    Shivkumar Targude

Custom cohort dashboards have transformed customer tracking but still need richer built‑in visuals

  • December 07, 2025
  • Review from a verified AWS customer

What is our primary use case?

Mode Enterprise is being used for dashboard purposes only, specifically for custom dashboards. For the e-commerce domain, we use Mode Enterprise to track customers, such as finding out a customer's first order, second order, or determining from which portal a customer accessed the link, including sources like Facebook. The database is Amazon Redshift, and Mode Enterprise is used for this purpose.

What is most valuable?

Mode Enterprise allows us to extract data from any database, including Amazon Redshift and MySQL servers. The main advantage is that it supports Python, which enables us to develop custom dashboards and custom visualizations using Python libraries.

Mode Enterprise has some inbuilt visualizations, but there should be more. Similar to how visualizations are built in Python, common visualization types should not require JavaScript or Python libraries. Having these types of visualizations built into Mode Enterprise would make work easier for developers.

This would definitely help reduce development time and save money. It will be beneficial in every aspect of the BI domain.

What needs improvement?

From my perspective, adding more custom visualizations as inbuilt features would be greatly beneficial for developers and other teams. For specific visualizations, we currently need to use Python and JavaScript combinations to create great visualizations such as cohort analysis. If these visualizations were added by default to Mode Enterprise, it would be beneficial for all of us.

There are common visualizations that are not currently in Mode Enterprise but should be added. There are advantages and disadvantages to the current state. The advantages mainly include the ability to combine all datasets, which definitely reduces time. Because Python and JavaScript are supported, we can develop cohort dashboards, which many other BI tools do not support. Mode Enterprise supports cohort dashboards, which is a significant advantage.

For how long have I used the solution?

I have been using Mode Enterprise for analytics for the last four years.

What do I think about the stability of the solution?

Mode Enterprise is stable.

Which solution did I use previously and why did I switch?

Previously, we were using Power BI, Tableau, QlikView, and Qlik Sense. All of our clients are from the US domain, and the data comes from the AWS platform. The customer requirement was to develop cohort and other visualizations that are not supported in other BI tools such as Tableau and Power BI. That is why we switched to Mode Enterprise for those visualizations. We have successfully developed cohort analysis and other advanced visualizations.

What other advice do I have?

Regarding licensing, I cannot provide detailed information on that topic. However, I can say that Power BI is open-source. If Mode Enterprise were provided as open-source, more people could start using it.

I have used many other BI tools, but when I compare other BI tools with Mode Enterprise, I find it more interesting because it supports Amazon Redshift and cloud-related technology as well as some static-related technology. It also supports customization through coding with JavaScript and Python.

Many organizations are not using Mode Enterprise because they may not be aware of its features. If Mode Enterprise is advertised in a well-developed manner, organizations will definitely start using it more than other tools. My overall review rating for Mode Enterprise is seven out of ten.

    Yoeri Samwel

Helps to run Python-based scripts but needs enhancement in user experience

  • August 29, 2023
  • Review provided by PeerSpot

What is most valuable?

The most important feature of the solution is the ability to run Python-based scripts.

What needs improvement?

Mode Analytics needs to improve the overall user experience.

For how long have I used the solution?

I have been working with the solution for two years.

What do I think about the stability of the solution?

I rate the solution's stability a ten out of ten.

What do I think about the scalability of the solution?

I rate the tool's scalability a seven out of ten. My company has five to ten users for the product.

How are customer service and support?

My experience with customer support is good, and their responses are rapid.

How would you rate customer service and support?

Positive

How was the initial setup?

The tool's setup difficulty is medium.

What's my experience with pricing, setup cost, and licensing?

Mode Analytics is cheap compared to other tools.

What other advice do I have?

I rate the solution a seven out of ten.

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