We have a Firewall as well as a Synapse solution, and we have EDR, XDR as well. The Palo Alto Networks VM-Series Firewall is what we are using.
VM-Series Next-Gen Virtual Firewall w/ Advanced Security Subs (PAYG)
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Flexible virtual firewall with strong security features
What do you like best about the product?
The most helpful aspect of the VM-Series is its flexibility in virtualized environments. It allows us to enforce consistent security policies across multiple cloud and on-premises instances, giving strong visibility into traffic and applications. Automated threat detection and AI-driven alerts help us respond to incidents faster, reducing the time spent on manual monitoring. The integration with our existing cloud infrastructure has also simplified management and improved overall efficiency.
What do you dislike about the product?
The initial deployment can be complex, especially when scaling across multiple virtual networks. Fine-tuning policies and integrating with other monitoring tools took longer than expected, requiring extra training for the team. Pricing can become significant as the number of virtual instances grows. While the firewall is powerful, the documentation could be more user-friendly for first-time administrators.
What problems is the product solving and how is that benefiting you?
The VM-Series Virtual Firewall has helped us centralize security across multiple virtualized environments, including cloud and on-premises workloads. Before using it, managing separate firewalls for each instance created inefficiencies and increased the risk of misconfigurations. Now we can enforce consistent policies, detect threats faster, and reduce manual monitoring. This has improved our incident response times and overall confidence in network security. However, setting up complex policies and integrating with existing monitoring tools still requires extra effort, and scaling the solution can increase costs.
Easy-to-use interface and quick configuration structure
What do you like best about the product?
Virtual system. Fast interface access. Multiple rule support. Easily accessible menus. Strict security rules. Configurable VPN modules and quick rule writing.
What do you dislike about the product?
Character issue when importing groups in active directory synchronization. iOS support issues. Update and VPN connection issues, especially on mobile operating systems.
What problems is the product solving and how is that benefiting you?
The filtering rules are excellent. Furthermore, effective management is based on MAC addresses. Simplified graphical representation. Menus are in the right places and don't require searching. Security is top-notch. Sometimes, even we can get caught up in security.
VM-Series: The next-generation of firewall
What do you like best about the product?
I like the fact that the firewall has a relatively low false-positive rates. Also, you can get all the PAN-OS features without waiting for the vendor to port them. This was kind of time-consuming part. The single-pass classification with the flow is also easy to use without much complication. I didn't need much support, which was also a good thing when using the product. The logging is incredible and very well organized with rich metadata.
What do you dislike about the product?
When we have people new to the product, they need kind of training because they don't know how to work with the PAN-OS. So onboarding these guys is quiete heavy in terms of training. Also, the frequency of PAN-OS upgrades is relatively high, which I need all the time to restart the service. We have also noticed more recently that when using a high traffic (e.g., PPS) or even large number of IPS signatures, the hypervisor is getting stressed. Some colleagues from different companies also noticed the same issue.
What problems is the product solving and how is that benefiting you?
The business problems I am working with are the detection of malicious traffic before they reach the infrastructure, as we need better visibility and high quality of logging and metadata. This is very important in our process.
Experience with integrated visibility and ongoing support fulfills requirements effectively
What is our primary use case?
What is most valuable?
From a Synapse perspective, they have better visibility, better CV detection, better exposure detection, and it is in a single tool, so we are happy with it.
The integration of Palo Alto Networks VM-Series within my existing network infrastructure and security tools is good; they are resilient, and we can integrate with anything easily.
What needs improvement?
There is one thing regarding Palo Alto Networks VM-Series that they need to look into, which is ISPM, Identity Security Posture Management, and other than that, I could see there are multiple things which they have already been doing well.
Technical support is good for Palo Alto Networks VM-Series, but sometimes for new feature requests, we are facing challenges. We are the conglomerate, so individual business has different requirements, which we are expecting some new requests for. Whenever any custom requirement exists in an existing tool, they are taking much time with the engineering team, which is the only thing I'm expecting them to improve. Other than that, this product is very good.
I think overall security is something they need to make into a single pane of glass to help the customer who is using only the single Palo Alto Networks vendor, so they will get end-to-end visibility in a single console.
For how long have I used the solution?
I have been using them for around three years.
What do I think about the scalability of the solution?
My experience with the scalability of Palo Alto Networks VM-Series is good; whenever we are facing any issues, they are helping, and it is a scalable environment.
How are customer service and support?
Technical support is good for Palo Alto Networks VM-Series, but sometimes for new feature requests, we are facing challenges.
How would you rate customer service and support?
Positive
What other advice do I have?
We are generally satisfied with Palo Alto Networks VM-Series.
I would rate Palo Alto Networks VM-Series technical support an eight out of ten.
I would recommend Palo Alto Networks VM-Series to others.
I am a customer of Palo Alto Networks.
Actually, we are trying to migrate to Cortex Cloud; currently, we are using Prisma, so we are in the phase to migrate to Cortex Cloud, but have not yet migrated, so I am not experienced with it and cannot give feedback about it.
We haven't used Prisma Access Browser.
Overall rating: 10/10
Amazing virtual firewall
What do you like best about the product?
One of the best to provide security to cloud infrastructures. Posses the ability to inspect the traffic in-depth and analyze before actually processing to the next hop.
What do you dislike about the product?
It’s that it’s virtual. Completely dependent on the physical hardware if it’s hosting multiple vm firewalls. Failure to one physical hardware can lead to multiple vms failure
What problems is the product solving and how is that benefiting you?
As said we use the firewall for in depth inspection of the incoming traffic coming to the corporate network and minimize the risks by providing security to the private and hybrid cloud infrastructures
Solid Virtual Firewall with Enterprise-Grade Security
What do you like best about the product?
One of the things that really impressed me about Palo Alto Networks VM-Series is how well they’ve integrated machine learning directly into the firewall. It’s not just a buzzword here you can actually see it working.
What do you dislike about the product?
While the security capabilities are excellent, the initial learning curve with Palo Alto VM-Series can be pretty steep, especially if you're new to their platform or coming from more traditional firewall vendors.
What problems is the product solving and how is that benefiting you?
The biggest problem VM-Series is solving for us is securing complex, distributed cloud environments without sacrificing visibility or control. We run workloads across multiple clouds and on-prem, and having a consistent firewall and security policy across all those platforms is a huge win. VM-Series gives us that single security layer no matter where our applications live.
Palo Alto fIrewall Security product's
What do you like best about the product?
It is easy to deploy where we can save cost of hardware and also managed application security and network traffic in highly secure manner. It is robust and solid products in term security.
What do you dislike about the product?
It is nothing much about firewall products personally to me but need to go with phase by phase when comes to deploying and managing. As new beginner need to learn many things in order to deploy this products
What problems is the product solving and how is that benefiting you?
It is used like managing layer 7 security. Like filtering out Http & https traffic from external clients when accessing internal resources. I deployed in DMZ side and it is very helpful to me when managing network traffic restrictied to dmz which avoid to harm our internal network traiffx when it comes from outside network.
Virtualized Security Excellence if you can afford it
What do you like best about the product?
I believe what I like the best about these FWs is their Application level visibility. The App-ID tech used in the Firewalls allows us in our environment to control applications on a granular level allowing improved security.
Also the fact they're fairly easy to deploy and implement in any environment our customers have such as VMware, AWS, Azure cloud etc. This helps with the ease of integration within the organizations using multiple cloud solutions.
Also the fact they're fairly easy to deploy and implement in any environment our customers have such as VMware, AWS, Azure cloud etc. This helps with the ease of integration within the organizations using multiple cloud solutions.
What do you dislike about the product?
One con would be that they can have some complex initial configuration and may require special expertise within the customer support environment, which can discourage may discourage smaller organizations from using these as they have slightly high licensing and maintenance costs compared to other Virtual FW solutions.
What problems is the product solving and how is that benefiting you?
They help with the scalability of our setups as they can be used with multiple cloud environments with no limitations such as AWS, Azure, GCP or even VMware
Good alternative for a hardware firewall
What do you like best about the product?
I like it has almost the same features as the hardware firewall. It's easy to deploy on any cloud solution like azure,aws. User based policies in VM is a great next step after application segmentation.
Palo Alto support is always great to deal with.
Palo Alto support is always great to deal with.
What do you dislike about the product?
Cost to have and maintain a Palo Alto firewall is always a challenge. It's the same with the VM series as well, being an expensive product.
Reporting seems to be limited as compared to physical firewall. VM Palo Alto doesn't provide hardware acceleration as well.
Reporting seems to be limited as compared to physical firewall. VM Palo Alto doesn't provide hardware acceleration as well.
What problems is the product solving and how is that benefiting you?
We have deployed Palo Alto VM firewall in our vsphere switch which is for protecting our production servers. We have different types of servers deployed on virtualized switch, all the traffic to servers passes through Palo Alto vm. Different application control and web profiles have been setup as per server on VM.
VM is easy to upgrade and keep a check on licenses accordingly. Panorama provides a complete landscape of security which helps us in setting up policies.
VM is easy to upgrade and keep a check on licenses accordingly. Panorama provides a complete landscape of security which helps us in setting up policies.
PA Virtual Firewall Review
What do you like best about the product?
The ease of use & implementation of Palo Alto products is straight forward and they make it easy for even first time administrators to learn and adapt the technology to clients' needs. Customer support for their products is excellent, also very easy to integrate.
What do you dislike about the product?
I have found nothing that I dislike about this product, other than actually having to have hands on equipment to deploy. This can cause issues when shipping a device to a client in a different location as it can be tricky to walk an end user through setup.
What problems is the product solving and how is that benefiting you?
It is helping us to keep all of our switches and other networking gear secure by being the front line defense against attacks. This is benefiting our organization because it keeps the house from burning down and keeps our clients secure in a SOC II Type 2 environment.
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