My main use case for Radware Cloud WAF Service is blocking the IPs of hackers, SQL injections, and others for protecting the domains of Gran Melia Resort.
Radware Cloud WAF
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Web protection has improved and service now blocks attacks to keep public sites secure
What is our primary use case?
What is most valuable?
In my experience, the best feature of Radware Cloud WAF Service is its strong protection for public-facing domains and web applications. Its ability to block common web attacks and the visibility it gives into suspicious traffic and threats improves the security posture of our online services without adding too much operational complexity.
Radware Cloud WAF Service has positively impacted our organization by giving us peace of mind with suspicious traffic, fewer web security concerns on public services, and more confidence in the protection of our applications. It has helped us maintain service availability more effectively during suspicious traffic situations.
What needs improvement?
Radware Cloud WAF Service could be improved with a simpler management interface, more detailed reporting, and easier policy tuning for day-to-day administration. The service is strong, but improving its usability, reporting clarity, and day-to-day policy management would make it even better. A more streamlined administrative experience would be very valuable.
For how long have I used the solution?
I have been working in my current field for three years.
What do I think about the stability of the solution?
Radware Cloud WAF Service has been very stable in our experience, and we have not had any problems with the service.
What do I think about the scalability of the solution?
Radware Cloud WAF Service has shown good scalability in our experience. It has been able to support our needs reliably as requirements grow without causing issues in daily operations.
How are customer service and support?
The customer support for Radware Cloud WAF Service has been very good. We are happy with the support provided and the overall responsiveness of the team.
Which solution did I use previously and why did I switch?
We did not use a different solution before Radware Cloud WAF Service.
How was the initial setup?
I would recommend clearly defining our protection needs and public-facing services from the start so the setup can be aligned with our environment. If security and reliable support are important for our organization, Radware Cloud WAF Service is a strong option to consider.
What about the implementation team?
Our only relationship with the vendor is as a customer.
What was our ROI?
I have seen a return on investment with Radware Cloud WAF Service mainly in terms of time saved, lower operational risk, and better protection of our public-facing services.
Which other solutions did I evaluate?
Before choosing Radware Cloud WAF Service, we also evaluated other well-known options such as Cloudflare, Akamai, and Imperva.
What other advice do I have?
Radware Cloud WAF Service is deployed in a public cloud environment. I would rate this review as a ten out of ten.
Security has strengthened banking applications and provides clear insight into bot and API threats
What is our primary use case?
Radware Cloud WAF Service is used in my organization to protect critical services, including banking applications, all of which are protected as critical services with Radware Cloud WAF Service.
A specific example of how Radware Cloud WAF Service has protected one of these applications involves incidents where I detected different alerts related to bot attacks, and thanks to the tool, we were able to identify them and prevent those attacks from being effective.
Traffic control and filtering are very useful for protecting the applications, and I would like to add that these capabilities are important to our use case.
What is most valuable?
Radware Cloud WAF Service's best features are the simplified management, which is quite intuitive, and the reporting that provides us with relevant information.
The reporting allows us to obtain values and data on the amount of traffic entering the application, helping us determine parameters while considering a line of attacks that we might face. This reporting is important to present to a steering committee to justify the application's security.
I consider the Anti-Bot and API Protection modules to be extremely important, and by having these additional functionalities configured, we have been able to reinforce and strengthen our applications in a much better way.
Radware Cloud WAF Service has positively impacted my organization by providing peace of mind for the team and ensuring regulatory compliance. Radware Cloud WAF Service has been very useful in guaranteeing the integrity of the information and secure access to the applications, which are necessary in the banking field.
What needs improvement?
I chose a rating of nine and not another number because Radware Cloud WAF Service is a very intuitive tool with the necessary controls to guarantee the integrity of the information, but those improvement aspects keep me from giving it a perfect score.
For how long have I used the solution?
I have been using Radware Cloud WAF Service in my organization for three years.
What do I think about the stability of the solution?
Throughout the time we have used Radware Cloud WAF Service, it has been quite stable.
What do I think about the scalability of the solution?
Radware Cloud WAF Service's scalability has been good, as it has adapted quite well to my organization's growth.
How are customer service and support?
My experience with the technical support of Radware Cloud WAF Service has been positive, as the response has been quick.
When an incident occurs, a ticket is opened for Radware's technical support, and generally when it is urgent, it is done through a call. The response is usually immediate to create the case and from there carry out the corresponding review.
Which solution did I use previously and why did I switch?
I did not have the opportunity to manage another similar tool before using Radware Cloud WAF Service, as we have always had Radware Cloud WAF Service since I have been here.
How was the initial setup?
The technical side of the configuration has been simple, though I do not have the exact figure for costs.
What was our ROI?
I have seen a clear return on investment with Radware Cloud WAF Service in terms of saving time and resources because being a very solid tool, it does not require much attention, only during incidents.
What other advice do I have?
My advice to someone considering implementing Radware Cloud WAF Service in their organization is that it is a very good, robust tool, and they should take into consideration the support that I mentioned earlier. I would rate this solution nine out of ten.
Service has strengthened attack protection and now blocks ddos threats with clear dashboards
What is our primary use case?
The main use case for Radware Cloud WAF Service in my organization is blocking attacks. A specific example of a type of attack that I was able to block using Radware Cloud WAF Service is blocking DDoS attacks. I am referring to DDoS-type attacks.
What is most valuable?
Radware Cloud WAF Service detects and blocks this type of threat in my environment by blocking them and then showing them to me in interactive dashboards with the source IP addresses.
The dashboards work very well to understand the focus of the threat, the origin of the attacks, and to create interactive reports to explain in dashboards where each attack comes from and to block the sources.
The best features offered by Radware Cloud WAF Service are the dashboard and the ease of blocking attacks.
On a day-to-day basis, the most useful features of the dashboard make things easier for us because it blocks the attacks, preventing them from reaching the company's environments. In the dashboards, I get the IPs, the origin, a map showing where they are located, and the specific pages that are attacked.
Radware Cloud WAF Service positively impacts my organization as it saves us headaches when we have attacks since it blocks them. I have noticed a specific change in security, a reduction of incidents, and improvements in response times since I started using the tool, as problems have decreased with fewer attacks.
What needs improvement?
Radware Cloud WAF Service could be improved by making exporting dashboards easier.
For how long have I used the solution?
I have been working in the area of systems administration for five years.
What do I think about the stability of the solution?
I consider Radware Cloud WAF Service to be stable in my environment.
What do I think about the scalability of the solution?
I rate the scalability of Radware Cloud WAF Service as it adapts very well to growth or changes in my organization.
How are customer service and support?
My experience with Radware Cloud WAF Service customer support could be better.
Which solution did I use previously and why did I switch?
I did not use any other solution before implementing Radware Cloud WAF Service.
How was the initial setup?
Before choosing Radware Cloud WAF Service, I did not evaluate other options.
What was our ROI?
I have seen a return on investment since I started using Radware Cloud WAF Service with time savings.
That time savings translates into my day-to-day work or my team's processes by eliminating the need for us to block the sources; Radware Cloud WAF Service blocks them automatically.
What's my experience with pricing, setup cost, and licensing?
My experience with the pricing, implementation cost, and licenses of Radware Cloud WAF Service has been good. The only thing is that I would lower the price, but otherwise it's great.
What other advice do I have?
My advice to other companies that are considering using Radware Cloud WAF Service is that they should buy it because it makes your work life better. I give Radware Cloud WAF Service a rating of 9 out of 10.
Protection has strengthened sensitive domains and reduces daily web attacks efficiently
What is our primary use case?
My main use case for Radware Cloud WAF Service is to protect domains with the WAF services. I am mainly using Radware Cloud WAF Service to protect my web services, and it has helped me address SQL injection, DDoS, and every malware attack which we are protecting our domains.
What is most valuable?
The best features of Radware Cloud WAF Service are valuable for protecting our domains with day-to-day attacks, including fake URLs so that we can maintain our domains to best practice for the users.
Since using Radware Cloud WAF Service, when we onboard our domains in the WAF, it has become very easy to track down things for the domains, allowing us to protect against fake domain attacks and track with that false domain.
It reduces incidents and also saves real-time because our domains contain very sensitive data, which gives us a clear vision to protect that with the WAF.
What needs improvement?
Radware Cloud WAF Service must improve by providing clearer directions; it is not recommended for new users to have bulky features, but the WAF is doing very well as we receive prompt responses regarding alerts, and we can track easy logs findings.
For how long have I used the solution?
I have been using Radware Cloud WAF Service for the past four years.
What do I think about the stability of the solution?
In my experience, Radware Cloud WAF Service is stable with no downtime or reliability issues, and we receive notifications regarding any changes or downtime prior, which makes it easy to notify our users.
What do I think about the scalability of the solution?
Radware Cloud WAF Service can handle growth easily as our needs increase.
How are customer service and support?
The experience with customer support is very good because when I raise a case, I will receive prompt responses and continuous follow-ups regarding the tickets.
What was our ROI?
I do not know regarding money saved, but definitely, the time saving with the WAF is very useful because nowadays, saving time for employees and your organization is the best practice.
What's my experience with pricing, setup cost, and licensing?
Regarding pricing, if an organization wants to protect their domains with a clear and very good experience with WAF services, I do not think the price is an issue because for perfect security with the domains, you will get the best services for the pricing.
What other advice do I have?
I would advise others looking into using Radware Cloud WAF Service to go for this WAF because it is very helpful and very protective for the domain.
Cloud security has protected our client websites and blocks injection and zero‑day attacks
What is our primary use case?
The main use case my organization has for Radware Cloud WAF Service is the protection of websites. A concrete example of how my organization uses Radware Cloud WAF Service to protect these websites is that the platform is protected by hardware against attacks such as SQL Injection.
What is most valuable?
Radware Cloud WAF Service is very good, and there are various features such as DDoS for blocking mass attacks. The best features offered by Radware Cloud WAF Service include that it is SaaS. The features I consider to be the best include a user-friendly interface, very good support, fast response times, and very advanced tools for blocking Zero-day attacks. The positive impact of Radware Cloud WAF Service on my organization is the defense of the websites of our clients, since hackers constantly attack the websites and Radware Cloud WAF Service protects our websites. Since using Radware Cloud WAF Service, we have experienced measurable benefits such as the blocking of SQL Injection, XSS, RFI, LFI, and various injection attacks.
What needs improvement?
An aspect that could be improved in Radware Cloud WAF Service is having more reports. I would prefer that part to be improved by having the data presented in charts and more visual dashboards in order to have a more accurate analysis of what is happening in real time.
For how long have I used the solution?
I have been using Radware Cloud WAF Service for two years.
What do I think about the stability of the solution?
I consider Radware Cloud WAF Service to be a stable solution.
What do I think about the scalability of the solution?
I have not needed to scale the initial service yet, as it still meets my needs.
How are customer service and support?
I would rate Radware's customer support for Radware Cloud WAF Service as very good. On a scale from one to ten, I would rate customer support a ten.
Which solution did I use previously and why did I switch?
We used other solutions before Radware Cloud WAF Service, and then we migrated to Radware.
Which other solutions did I evaluate?
Before choosing Radware Cloud WAF Service, we evaluated other options, considering it being SaaS in the cloud because of the ease of configuration and maintenance.
What other advice do I have?
I rate Radware Cloud WAF Service a ten overall. I give it a ten because I appreciate the platform, the support, the blocking capabilities of the tool, the features, the infrastructure, and the ease of use. I would advise other professionals considering using Radware Cloud WAF Service that it is very good, very fast, and very simple to understand and configure, although I do not have information about the price.
Strong Protection Against Bots, Scanners, and DDoS
What do you like best about the product?
credential stuffing bots
scraping bots
vulnerability scanners
DDoS botnets
scraping bots
vulnerability scanners
DDoS botnets
What do you dislike about the product?
Complex Initial Setup
Reporting and Analytics Could Be Better
Steep Learning Curve
Pricing Can Be High
Reporting and Analytics Could Be Better
Steep Learning Curve
Pricing Can Be High
What problems is the product solving and how is that benefiting you?
Load Balancing
User-Friendly Platform with Clear, Thorough Device Configuration Guidance
What do you like best about the product?
The platform is user-friendly, and the graphical interfaces are easy to understand and use. The operating logic is comprehensive, and the device configuration is explained clearly and thoroughly in the operating manual provided by the vendor.
What do you dislike about the product?
Sometimes certain policy configuration dynamics are difficult to implement for users with little operational experience.
What problems is the product solving and how is that benefiting you?
It certainly provides effective protection against application-based attacks, which is essential for a company whose business model is based on an online application.
Intuitive Dashboards and Real-Time Monitoring with Clear Security Insights
What do you like best about the product?
The intuitive dashboards and real-time monitoring provide clear, easy-to-understand insights into both traffic and potential threats.
What do you dislike about the product?
The service feels expensive, which may not be a good fit for smaller, budget-conscious organizations.
What problems is the product solving and how is that benefiting you?
It protects web applications and APIs from sophisticated, evolving threats, including OWASP Top 10 risks, zero-day attacks, API threats, and DDoS.
Detailed control over web traffic and threats
What do you like best about the product?
The fact that Radware Cloud WAF provides such a great degree of control over application security policies is what I like most about it. I use it every day in our online business of retailing products to secure the checkout processes and the customer accounts. The number of features enables us to develop granular rules of various endpoints and user behaviors. Due to its usage frequency, it has become a fixed stack in our security stack. I also like the attack logs, which are detailed, and are useful during internal security analysis and audits.
What do you dislike about the product?
The reliance on the experienced staff is another problem. Some of the policy behaviors and log details cannot be comprehensible without advanced knowledge. The features are strong and may bewilder the less experienced analysts. The lack of knowledge may extend the response time due to its frequent use. This made us invest further in special training which made our process of dealing with our cybersecurity team more costly.
What problems is the product solving and how is that benefiting you?
It is dealing with the current menace of web attacks against our public applications. Prior to the adoption, we had experienced frequent bot traffic and attempted injection attacks on our customer portal. Protection policies are now regular and organized with regular usage frequency. The list of features enables us to use layered defenses on APIs and login systems. This has minimized emergency security increases and enhanced confidence between IT and executive management.
Powerful, Adaptive Security with Seamless Integration and Strong Support
What do you like best about the product?
Powerful and Adaptive Security Protection, Ease of Use and Operational Efficiency, Flexible Deployment and Seamless Integration, High-Quality Customer Support
What do you dislike about the product?
User Experience & Management,Configuration and UI Complexity, Slow Management Operations: Security & Support Concerns: History of WAF Bypass Vulnerabilities.
What problems is the product solving and how is that benefiting you?
Overwhelming Complexity and Sophistication of Modern Web Threats
Protection from Advanced and Zero-Day Attacks:
Security Gaps and Inefficiency in Hybrid and Multi-Cloud Environments
High Operational Overhead and Alert Fatigue
Protection from Advanced and Zero-Day Attacks:
Security Gaps and Inefficiency in Hybrid and Multi-Cloud Environments
High Operational Overhead and Alert Fatigue
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