What do you like best about the product?

Brightspace has a great deal of options through Creative +, and courses can be designed to be engaging. I absolutely love the ability to use HTML embeds in the content area allowing the creation of OER content. We moved from Blackboard to Brightspace, and I cannot say enough good things about Jackie the trainer. She is a former professor and really helped our staff and faculty learn the tools.

What do you dislike about the product?

Be careful of the wording used by D2L during the RFP process. They do not call things the same thing as you might be call them. Also, they are not forthcoming about prices for add-on products or fees. While they think this is a good tactic because it makes the RFP price lower, it shows that they do not really understand higher education funding cycles. We can't go to bat for more money in the middle of a fiscal year. We've told them this; others have told them this and they simply refuse to change their process. So, be sure to ask all the questions and about all hidden products and fees during your RFP process. The tools are all worth it, and it stumps me why they don't just include all those opportunities at the front gate.

What problems is the product solving and how is that benefiting you?

Our faculty wanted to move away from blackboard and use a more modern LMS. D2L is very modern and engaging, and most everyone is happy with the transition.