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Helpshift Review

  • By Nico C.
  • on 01/20/2025

What do you like best about the product?
Helpshift is very easy to use and user friendly. It's easy to track all tickets as a support member for all customers. We use it on our everyday tasks especially when following with customers and also answering their queries.
What do you dislike about the product?
It doesn't have a mobile app. The app is hard to use on the phone
What problems is the product solving and how is that benefiting you?
It helps me solve the fact that everything is all in one app from FAQ's, templates, tags, articles and also private notes. It's super easy to use


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