Easy Implementation/Setup and Quality Customer Service
What do you like best about the product?
I like that Yext allows our company to manage numerous listings in one place. It has streamlined any updates we may have to our Google Business Profile and Apple listings, as well as other sites. We use Yext almost daily and have had little to no issues.
What do you dislike about the product?
The downsides of using Yext are that it can be a bit tricky to learn the platform at first, however, they offer excellent assistance and customer service as well as a Yext Knowledge Base and Hitchhikers group which can help answer any questions.
What problems is the product solving and how is that benefiting you?
We have over 75 Google Business Profile and Apple listings and Yext has streamlined the process of updating them, like office hours, adding updates, changing numbered, etc.