I recommend Yext
What do you like best about the product?
I like that it collates all the reviews from the various different platforms in one place, and makes it easy for me to see and respond to all the review comments.
I also like that it has useful auto-suggestions for responses.
I also like that it has useful auto-suggestions for responses.
What do you dislike about the product?
Honestly, I can't think of any downsides or things I dislike
What problems is the product solving and how is that benefiting you?
Seeing and responding to all the reviews we receive