Pretty much the best monitoring solution.
What do you like best about the product?
Straightforward agent installation with a lot of out-of-the-box functionality. A wide range of integrations, with a lot of third-parties already contributing to the stuff that ships with the agent. Great docs and support.
What do you dislike about the product?
Lack of clarity on when feature requests might be considered for implementation,.
What problems is the product solving and how is that benefiting you?
Removes the need for us to have to stand up and run our own monitoring platform, with all the commitments that come with that.