FormAssembly Essentials
FormAssemblyReviews from AWS customer
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Form Assembly at small University
What do you like best about the product?
Intuitive interface on form building tool.
What do you dislike about the product?
At the time of this review there was not a form approval flow option.
What problems is the product solving and how is that benefiting you?
Allowing people to fill out froms to update information in their Salesforce record without having to log into a community.
Similarly, allows staff to enter information into Salesforce without needing a login.
Similarly, allows staff to enter information into Salesforce without needing a login.
Excellent tool to build tools and integrate with Salesforce!
What do you like best about the product?
FormAssembly is a great tool to build out dynamic forms and then integrate them with Salesforce. The forms have several payment options and many design options that you can use to customize your forms to your needs and branding.
What do you dislike about the product?
FA is behind other form tools in providing additional features such as sliders. Their embedding capbilities are glitchy. They also have very few payment options compared to other vendors.
What problems is the product solving and how is that benefiting you?
FA enables me to integrate forms with Salesforce. This decreases the need for manual entry and the potential for data entry errors.
Nice application
What do you like best about the product?
It is very easy to create appealing to the eye forms for people to use.
What do you dislike about the product?
Downloading attachments does not work as expected. It would also be nice if FA was also a database solution, but that is not really an issue. FA is great!
What problems is the product solving and how is that benefiting you?
Allows for collection of information on a professional looking site without need for extensive custom design work.
Recommendations to others considering the product:
None come to mind.
Phenomenal Form App with Top Tier Salesforce Integration
What do you like best about the product?
I love how easy it is to get a form up and running with FormAssembly, but what is most impressive is their extremely advanced Salesforce integration. I have been working in the Salesforce space for 15+ years, and this is the best form tool I have ever used, with by far the best Salesforce integration. I have integrated this app with countless clients and all have been extremely happy with it.
What do you dislike about the product?
This is very difficult because in all honesty there is nothing about FormAssembly that I do not like, it's a fantastic tool.
What problems is the product solving and how is that benefiting you?
My experience with this tool is exclusively from the Salesforce space. We have used this tool for Lead capture forms, information request update forms, government applications, payment requests, and even internal information gathering. The longer you have this application the more uses you find for it.
I will always use and recommend FormAssembly!
What do you like best about the product?
FormAssembly is incredibly easy to use and comes with extremely robust features like powerful connectors to Salesforce and payment processors and dynamic prefill URLs.
What do you dislike about the product?
The UX/UI could be improved for less "techie" users.
Improve the ability to create questions for respondents to easily rate answer options (like Matrix or Likert style answers).
Improve the ability to create questions for respondents to easily rate answer options (like Matrix or Likert style answers).
What problems is the product solving and how is that benefiting you?
We replaced an entire student application system with FormAssembly!
We also use it to facilitate or email preference center which serves more than 600,000 subscribers.
We use it for all of our internal and external survey needs.
We also use it to facilitate or email preference center which serves more than 600,000 subscribers.
We use it for all of our internal and external survey needs.
Recommendations to others considering the product:
Get FormAssembly! FormAssembly is an incredibly powerful tool that can be used in many different ways to support various needs and operations of your organization.
FormAssembly: I'm Obsessed
What do you like best about the product?
The Salesforce integration is awesome. We use it very heavily to make all of our business processes run smoothly. And their customer service is amazing.
What do you dislike about the product?
I've run into a few minor issues when I use custom code but other than that, it's great!
What problems is the product solving and how is that benefiting you?
FormAssembly allows our staff and volunteers to interact with Salesforce data without logging in as a Salesforce user. It's amazing for program management.
Great form builder with a lot of features
What do you like best about the product?
The integration with Salesforce was very in-depth with a lot of features. We could process our form submissions in a lot of ways to create leads or contacts, check for duplicates and much more. The interface was easy to use. Having such a robust Salesforce integration was a big reason we used FormAssembly. Also, their options for creating the form were very robust as well. We're now using Pardot, and the functionality is extremely lacking compared to the features of FormAssembly, such as creating groups of fields, hide/show based on other selections, multi-step forms, etc. Also, because the forms are each on their own page, and we can embed Google Tag Manager, it allows us to insert tags on our form pages, which was very helpful as well.
What do you dislike about the product?
The styling of the forms was a bit tedious. I like how they give you the option to write your own CSS, but knowing which elements to change and having so many default styles to override was a bit annoying. I had to go back and forth between viewing the code and writing the styles many times to get it right.
What problems is the product solving and how is that benefiting you?
While we were using FormAssembly, our websites were built in Wix, which has a terrible form system and very few integrations. FormAssembly allowed us to embed complex forms that are easily editable by anyone on our team, and then integrate directly with Salesforce so our reporting is always up-to-date and accurate. This allowed us to capture all the necessary information for quotes based on who is completing the form.
Easy to use forms!
What do you like best about the product?
Developing the forms is incredibly easy
What do you dislike about the product?
I think the looks and feel of the forms could be more astheically pleasing.
What problems is the product solving and how is that benefiting you?
It greatly helps us capture the correct information we need for events and educational classes.
Form Assembly is wonderful!
What do you like best about the product?
Their product is advanced and allows deep Salesforce integration. Their support team is responsive and quick to troubleshoot issues.
What do you dislike about the product?
Not much! Like any product company, there are always nice to have features missing from the product.
What problems is the product solving and how is that benefiting you?
A large number of our nonprofit clients us Form Assembly and the feature/pricing are nicely tiered so you get what you pay for.
Amazing product
What do you like best about the product?
The connection with Salesforce is so easy to use
What do you dislike about the product?
I wish it had multi-signature capabilites.
What problems is the product solving and how is that benefiting you?
Quick and easy forms that have bi-directional links directly into Salesforce.
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