FormAssembly Essentials
FormAssemblyReviews from AWS customer
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Game Changer
What do you like best about the product?
Form Assembly delivers for us exactly what it promises - fantastic forms that integrate perfectly with Salesforce. It has been a game changer for our school as we were able to streamline our admissions process with consistent forms that pull data from multiple sources and accept payments.
What do you dislike about the product?
Form Assembly is very flexible and offers a ton of customization (especially since it supports custom javascript code) but it can be a bit difficult to get the forms to look exactly like you want.
What problems is the product solving and how is that benefiting you?
We use Form Assembly to intgerate directly with Salesforce. For admissions, our school is able to capture data for updating existing families (known accounts and contacts) and perspective families (unknown accounts and contacts) directly into Salesforce which makes data entry on the school's end minimal. By having the ability to add javascript code we were able to customize our forms to our exact specifications. The data being pulled and entered into Salesforce is a quick and flawless process.
Recommendations to others considering the product:
Compare other form products and look for reliability and customization as the key decision points.
FormAssembly makes building and implementing form on websites easy to use.
What do you like best about the product?
Ease of use. Speed of from creation. Ability to do more complex forms with multiple pages.
What do you dislike about the product?
It would be nice to have multiple users on one account to track who made the change.
What problems is the product solving and how is that benefiting you?
We are capturing customer feedback and lead generation through online forms. We also have a few online job applications that are performing well. And doing some online payments. Benefits are streamlined processes and speed of data collection.
Recommendations to others considering the product:
FormAssembly makes form creation and usage simple. The ability to embed forms directly into websites or link to forms hosted on FormAssembly servers provides great flexibility in implementation. Built in integrations with multiple services including Stripe and PayPal makes online payment forms straight forward. On the few occasions when problems have happened, the FormAssembly support team was responsive and resolved the issue. We will continue to use FormAssembly and recommend the service for others working to create online forms.
Love Form Assembly
What do you like best about the product?
The ease in which I can create forms! Customer service has also been great as we continue to evolve the sophistication of our forms.
What do you dislike about the product?
It's a bit of a challenge in that the formatting of the forms is form specific not field specific. Wish there was more flexibility.
What problems is the product solving and how is that benefiting you?
Member engagement, collection of information and adding data to Salesforce from our members.
FormAssembly and Salesforce are a great combination
What do you like best about the product?
FormAssembly integrates well with Salesforce. It allows us to collect and bring data into the CRM. We can also prefill forms to ensure data quality.
What do you dislike about the product?
There is a learning curve with FormAssembly. The page loads for the connectors can be very slow.
What problems is the product solving and how is that benefiting you?
We use FormAssembly to collect data from external users and integrate the data with Salesforce. Support for pre-filled links streamlines the process.
Easy Integration with Salesforce!
What do you like best about the product?
I love that I can easily connect the form questions to my existing data fields in Salesforce. Form Assembly makes it incredibly easy to add value to our existing data and give our customers the ability to update and provide us with information.
What do you dislike about the product?
I find it difficult to make some of the design changes I would like to without searching through help documents and using html editors. I wish the UI would be a bit more intuitive or have easier drag-and-drop style abilities.
What problems is the product solving and how is that benefiting you?
We have used Form Assembly for customer address changes, signing up for special events, taking payments and sending out surveys to our customers and members. There are so many uses for it. Whenever a colleague asks for a process solution, I can design a solution that involves Form Assembly.
Recommendations to others considering the product:
Definitely give this product a try. Their documentation and customer service is awesome. I've never been "stumped" at how to use this product. Awesome job!
formassembly is very easy to use and great integration with salesforce. and they have good support.
What do you like best about the product?
Their documentation is the best. the ui is gool
What do you dislike about the product?
there is no conditional rule based on text field
What problems is the product solving and how is that benefiting you?
we integrate formassembly with salesforce and make our users have better form experience
Very valuable resource for businesses of all sizes!
What do you like best about the product?
I like how efficient and streamlined the FormAssembly process is. The Salesforce connector is top-notch and is something I haven't seen in any other form builders. I also appreciate the pre-defined content and the reporting features. FormAssembly really checked off all of our boxes and more! We've saved so much time and manpower through FormAssembly that our investment has already paid for itself within 6 months.
What do you dislike about the product?
I wish we could customize themes in more depth. I know we can do it by using custom code, but I don't have the strongest coding ability, so this somewhat limits what I can change on the forms I build.
What problems is the product solving and how is that benefiting you?
The largest problem we have solved with FormAssembly is being able to connect our data directly into Salesforce. The fact that we can send our students a form and then have their responses immediately recorded has saved us hours of time and manpower.
FormAssembly is great.
What do you like best about the product?
My favorite part about FA is the ease of creating forms. There are loads of resources in their online help platform, and mapping to Salesforce is a massive win for our organization.
What do you dislike about the product?
I dislike that when something does go wrong, the log that shows errors can be vague. This is a declarative tool and, therefore, should have easy-to-understand errors. If the error points to something that is unclear, some help text showing possible reasons for erros this like would be beneficial.
What problems is the product solving and how is that benefiting you?
FA helps us solve our data quality issues. When we want to know information and keep it up to date with our clients, we use FA forms. I would say that there isn't a comparable tool out there, given all that FA can accomplish.
Amazing time savings
What do you like best about the product?
The relatively intuitive Salesforce connector makes building processes straightforward
What do you dislike about the product?
Report filtering can be a bit unreliable.
What problems is the product solving and how is that benefiting you?
By capturing data directly into our CRM, we've cut out 90 minutes of wasted time per customer. It is allowing us to keep headcount down while scaling.
FormAssembly- amazing for automated data entry.
What do you like best about the product?
I really enjoy that I can set up the Salesforce connector within FormAssembly. This is game-changing for my team's efficiency.
What do you dislike about the product?
There is a learning curve with this product, but the company does a great job of providing resources such as tutorials, webinars, and help information.
What problems is the product solving and how is that benefiting you?
I have been able to decrease manual data entry in my work and in the work of my co-workers. I am looking forward to increasing efficiency as we move forward!
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