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393 reviews
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    Higher Education

formassembly is very easy to use and great integration with salesforce. and they have good support.

  • February 15, 2022
  • Review provided by G2

What do you like best about the product?
Their documentation is the best. the ui is gool
What do you dislike about the product?
there is no conditional rule based on text field
What problems is the product solving and how is that benefiting you?
we integrate formassembly with salesforce and make our users have better form experience


    Shayna B.

Very valuable resource for businesses of all sizes!

  • February 15, 2022
  • Review provided by G2

What do you like best about the product?
I like how efficient and streamlined the FormAssembly process is. The Salesforce connector is top-notch and is something I haven't seen in any other form builders. I also appreciate the pre-defined content and the reporting features. FormAssembly really checked off all of our boxes and more! We've saved so much time and manpower through FormAssembly that our investment has already paid for itself within 6 months.
What do you dislike about the product?
I wish we could customize themes in more depth. I know we can do it by using custom code, but I don't have the strongest coding ability, so this somewhat limits what I can change on the forms I build.
What problems is the product solving and how is that benefiting you?
The largest problem we have solved with FormAssembly is being able to connect our data directly into Salesforce. The fact that we can send our students a form and then have their responses immediately recorded has saved us hours of time and manpower.


    Dan W.

FormAssembly is great.

  • February 15, 2022
  • Review provided by G2

What do you like best about the product?
My favorite part about FA is the ease of creating forms. There are loads of resources in their online help platform, and mapping to Salesforce is a massive win for our organization.
What do you dislike about the product?
I dislike that when something does go wrong, the log that shows errors can be vague. This is a declarative tool and, therefore, should have easy-to-understand errors. If the error points to something that is unclear, some help text showing possible reasons for erros this like would be beneficial.
What problems is the product solving and how is that benefiting you?
FA helps us solve our data quality issues. When we want to know information and keep it up to date with our clients, we use FA forms. I would say that there isn't a comparable tool out there, given all that FA can accomplish.


    Mark A.

Amazing time savings

  • February 15, 2022
  • Review provided by G2

What do you like best about the product?
The relatively intuitive Salesforce connector makes building processes straightforward
What do you dislike about the product?
Report filtering can be a bit unreliable.
What problems is the product solving and how is that benefiting you?
By capturing data directly into our CRM, we've cut out 90 minutes of wasted time per customer. It is allowing us to keep headcount down while scaling.


    Non-Profit Organization Management

FormAssembly- amazing for automated data entry.

  • February 15, 2022
  • Review provided by G2

What do you like best about the product?
I really enjoy that I can set up the Salesforce connector within FormAssembly. This is game-changing for my team's efficiency.
What do you dislike about the product?
There is a learning curve with this product, but the company does a great job of providing resources such as tutorials, webinars, and help information.
What problems is the product solving and how is that benefiting you?
I have been able to decrease manual data entry in my work and in the work of my co-workers. I am looking forward to increasing efficiency as we move forward!


    Non-Profit Organization Management

Solid Option for Building Forms

  • February 14, 2022
  • Review provided by G2

What do you like best about the product?
FormAssembly is pretty user-friendly and has a relatively straightforward interface. It also connects easily with Salesforce and is simple to embed forms on our site.
What do you dislike about the product?
It doesn't have the greatest design features - I wish I could customize the look and feel of our forms a bit more. Also, wouldn't mind better payment integrations so we could use it for a broader range of use cases.
What problems is the product solving and how is that benefiting you?
We use FormAssembyly for nomination, application, and registration forms primarily - definitely serves those purposes as well or better as other products I have explored.


    Jake H.

Great solution combined with Salesforce

  • February 14, 2022
  • Review provided by G2

What do you like best about the product?
I've been using FormAssembly combined with Salesforce.com for years. The connectors make it very simple and powerful.
What do you dislike about the product?
Some of the form building mechanics are a bit glitchy to maneuver fields but it just tales a minute to get things placed properly.
What problems is the product solving and how is that benefiting you?
Biggest benefit is public (but restricted) access to view Salesforce records and create/edit records.
Recommendations to others considering the product:
Great especially for simple needs. More complex applications are possible but a lot of creative solutioning is needed.


    Dave R.

Great Form Builder that integrates with websites and salesforce seamlessly

  • January 14, 2022
  • Review provided by G2

What do you like best about the product?
Easy to use, what you see is what you get user interface to configure web-forms. The connector to salesforce can be set-up in minutes and as long as you understand your Salesforce data model it is easy to upsert data.
What do you dislike about the product?
Nothing really to note. I would be nice to have more robust pre load processing that reads meta data from salesforce to render forms dynamically. Further it would be nice to have more notions of users and profiles/roles in the system to avoid form version collisions.
What problems is the product solving and how is that benefiting you?
Prefilling forms for consituents using url hacking and writing consituent responses directly in our database, integrating google analytics and processing philanthropic donations.


    Shivashwor J.

FormAssembly building your form in 60 seconds

  • November 30, 2021
  • Review provided by G2

What do you like best about the product?
I find it easy to build FormAssembly quickly and change customer requirements
What do you dislike about the product?
The minimum price is higher for a single professional user, and the lower the price the more customers would use it
What problems is the product solving and how is that benefiting you?
It is easy to use but also saves time.


    Non-Profit Organization Management

FormAssembly is a Force Multiplier

  • November 23, 2021
  • Review provided by G2

What do you like best about the product?
The sky is the limit with FormAssembly.
What do you dislike about the product?
Absolutely zero downside to this product
What problems is the product solving and how is that benefiting you?
We use form assembly for all of our data collection and end-user input. The seamless integration with Salesforce and other platforms we utilize make FormAssembly critical to our operations and a core piece of our framework.