FormAssembly Essentials
FormAssemblyReviews from AWS customer
0 AWS reviews
-
5 star0
-
4 star0
-
3 star0
-
2 star0
-
1 star0
External reviews
393 reviews
from
External reviews are not included in the AWS star rating for the product.
Great software, multiple integrations available
What do you like best about the product?
Technical functions, ease of use, and easy to setup
What do you dislike about the product?
Slightly high on the cost side, but it is worth it if you use the software reguarly
What problems is the product solving and how is that benefiting you?
Data collection, it easy to collect data seamlessly.
Very powerful product. Very versatile
What do you like best about the product?
There is much to like here - I think the template feature is most appreciated because the layout and look of forms is easy to apply to multiple forms. Support for the Salesforce data types makes integration simple.
What do you dislike about the product?
It's not that I dislike features, I am looking forward to adding additional features. Workflow is great but the new features seem to require an upgrade. That is a bit frustrating.
What problems is the product solving and how is that benefiting you?
Being able to email a link to candidates or supervisors and having their responses feed directly into Salesforce is saving hours of staff time. We were working on scanning in documents and uploading, not being able to rely on Salesforce fields. Our staff was already feeling relief in the first weeks of our implementation. Our time to evaluate candidates has also been cut because they are filling out information and not mailing back paper forms.
Strong software for data collection
What do you like best about the product?
The interface feels reliable and safe for collecting our information. Connection to Salesforce usually works pretty well.
What do you dislike about the product?
Creating surveys can sometimes be cumbersome, moving questions seems more complicated than in other platforms like surveymonkey. we would like to be able to have multiple users, licenses.
What problems is the product solving and how is that benefiting you?
we need to collect information from different centers at a global level and formassembly helps us use similar surveys to then integrate with salesforce
It works for simple forms, but would not replace a custom integration
What do you like best about the product?
It is all point and click, no code required. Easy integration with Salesforce allowing you to create customer facing or internal forms that will update your CRM records. Templates are helpful. It is possible to set a range of values for the field and use conditional visibility to customize your forms. I like that you also have an option to accept payments via stripe and authorize.net integrations.
What do you dislike about the product?
It is expensive! Support is not great and basically just points you to the documentation. E-signatures are only included in most advanced versions, which are even more expensive. Website is not very intuititve.
What problems is the product solving and how is that benefiting you?
Collect information and create/ update records in our CRM. We ended up switching to a more affordable and easier to use option.
Recommendations to others considering the product:
Consider other options as well before committing
Best Data collection at Low cost
What do you like best about the product?
Using form assembly is very easy; we have been automating the transfer of data from a few application forms to the database; form assembly helped us to edit, update and recreate very easily. The best part is webinars and different event-form assembly which keep updated with all latest Technology and updates they have. We can customize our form templates and use various fonts, attracting more customers and getting a giant database.
What do you dislike about the product?
Unable to integrate Google Maps for better visibility, UI can be improved for faster form creation.
What problems is the product solving and how is that benefiting you?
I could add some HTML in form, easy integration, Attractive forms , easy edits and updates can be made in database
Form Assembly is easy to use!
What do you like best about the product?
Form Assembly has helped us to streamline our application processes and is intuitive and easy to use and edit.
What do you dislike about the product?
The training does take a little time to get used to the platform, but then everything goes smoothly after that.
What problems is the product solving and how is that benefiting you?
We have been able to streamline our application process and connect all of the information with our Salesforce platform. Now our application is 100% online.
Form Assembly provides a flexible, low-code solution to data collection on the web
What do you like best about the product?
Extensibility - I have created solutions independent of Salesforce, with pre and post connectors for Salesforce, connected to our Paypal and even introduced small Javscript solutions to handle conditionality.
What do you dislike about the product?
The iframing into Salesforce could se some addtional programming. I have a hard time viewing everything when adding drop downs. Additionally, it would be nice to have some ability to do pre-filling that wasn't based on connecting into an external system.
What problems is the product solving and how is that benefiting you?
On a system designed for content-delivery only, we are able to collect data and add it to our Saleforce instance. We are also able to collect payment using PayPal
Recommendations to others considering the product:
Push the system, and look at a lot of the customizations you can do in code and conditional/calculated fields. It is quite powerful, but just takes some time to uncover all of the features.
Brilliant product
What do you like best about the product?
The simple layout of the Salesforce Connectors and the customisation that you can put into your forms.
What do you dislike about the product?
The regular payment connectors need a little work. It would be great to have a DD block of fields but these can be custom-built.
What problems is the product solving and how is that benefiting you?
We are linking up our Salesforce environment to an online form, where you can link multiple objects, upsert, and find records.
FormAssembly makes creating and maintaining forms fast and efficient
What do you like best about the product?
The WYSIWYG formatting. Coding is hard. FormAssembly is easy.
What do you dislike about the product?
Some settings and field value lists are easy to miss.
What problems is the product solving and how is that benefiting you?
We often get invalid values in fields because we can't see the list of valid values while we're setting up the form. The benefit of gathering data directly from web users is tremendous.
Solid product for Salesforce Integrations
What do you like best about the product?
The Salesforce integration for FormAssembly is relatively easy to use. I like that you can connect to any Salesforce org (sandbox, dev account, production) for testing. I have integrated Contacts, Accounts, Campaigns, Cases, Custom Objects, and Leads seamlessly. Updating or creating records at the same time without multiple steps is very helpful. I also like that you can create multiple records of the same object for a form.
An example is that through a formula, I can create Cases for multiple queues based on picklist selections. But my favorite feature is being able to append a checkbox in Salesforce from a picklist selection in FormAssembly. This feature has been extremely helpful in our org, and I have not found this feature on other form platforms that I've used.
An example is that through a formula, I can create Cases for multiple queues based on picklist selections. But my favorite feature is being able to append a checkbox in Salesforce from a picklist selection in FormAssembly. This feature has been extremely helpful in our org, and I have not found this feature on other form platforms that I've used.
What do you dislike about the product?
I don't have many complaints about the FormAssembly integration for Salesforce. I am in IT, not Marketing, so I do not work with the front end of the platform much to speak on the form design process. I have only come across one or two features I wished FA had, and while I was exploring ways to make what I needed work, I found the support team very helpful, even when they could not deliver.
What problems is the product solving and how is that benefiting you?
We use NPSP in Salesforce as a nonprofit. One key piece to Contact records is Affiliations. By looking up Account IDs, I am able to assign Primary Affiliations to Contacts while still creating Household Accounts.
showing 131 - 140